Witchboard an Lil Wolf, the CSO main page claims $2.99 ground shipping on all orders. I ordered mine about 2 weeks ago when they were $49.99 plus $70.00 fedex ground shipping, no $2.99 "special". For $120.00 they were a good value, however I can't say I would pay any more than that for these monitors. I can see problems down the road with making adjustments because of the controls being on the side and the monitor being so heavy. But I, like many others here, like a good deal and I bought one knowing that there could be problems, expensive return shipping included.
A warranty that doesn't include return shipping costs for me is worthless. And I was unaware however of the non-existant tech support. I still have heard nothing from the 2 emails I sent, one this week and one last week. That's just bad business and I won't recommend dealing with CSO for that reason alone. In future I will not buy another of these unless some appear in my area, where I could just go pick one up.
It will be interesting to find out what happens is one of us has to return one of these, I know we have to pay our own return shipping and I for one would be wary of doing that as I don't believe CSO would refund that bit.
I can only share my experience, mixed as it is and you make your own decisions about whether to buy or not.
Just for reference, the last 21" monitor I bought online was a refurb IBM branded Trinitron from newegg.com for $309 plus $2.99 ground shipping and 3-yr warranty for additional $29 for a total of about $341. Not bad for an $1100 monitor, but considerably more than the KDS at CSO. Best of luck with whatever you decide to do for your projects! I hope some of this drivel helped. Thanks all, ARCADIAC