No yoke from Ram Controls

[Bender]

Who is saying "all preorders have been shipped" and "everyone who has wanted a refund has received one" or "all issues have been resolved"?

[jipp]

bender could you snap a photo of your yoke?  i would like one but cant afford one now but maybe down the road..  once he gets caught up on back orders etc.

all i can say make a spread sheet for your orders or something alike so you do not get lost on orders.. i sorta get a feeling that is what happen here..

all ou would need name, email addy, date ordered, product on a chalk board..  that would be good enough for a single person job. 

chris.

[Bender]

Jipp,

here are all the picks you'd ever need http://forum.arcadecontrols.com/index.php?topic=103507.0

[ChadTower]

FWIW, I got a response from Andy within a few hours.  We'll see where that goes.

[HaRuMaN]

FWIW, I got a response from Andy within a few hours.  We'll see where that goes.

Are you still trying for a refund?  Or are you hoping for the part?

[ChadTower]

At this point I just want the transaction over with.  I was gathering parts to build myself a Major Havoc dedicated style cab but gave up on that when the CP never arrived.  I ended up going with a Space Duel conversion so the money will be just fine.

[jipp]

Jipp,

here are all the picks you'd ever need http://forum.arcadecontrols.com/index.php?topic=103507.0

man, i want one of them for a bart top model

chris.

[RayB]

Who is saying "all preorders have been shipped"

Are you KIDDING? YOU quoted Adam saying it:

EDIT: Adam got back to he said this:

I’ve just started helping Dave because of the problems he’s had with shipping.  To my knowledge, all of the pre-orders have been shipped.   I’ll ask him about it because I’m more than happy to help with anything he needs to have shipped.  My job has been to watch over all new orders and hand-hold them until confirmed delivery.  If you have any names of pre-orders who are still waiting for their yokes, could you let me know?  I’ll look into the orders right away.
 
Adam

[FrizzleFried]

Has anyone thought what Dave's last name is?

Dave Adams

Hmmm...

[Bender]

Has anyone thought what Dave's last name is?

Dave Adams

Hmmm...

Have to say, that was my first though too
but after e-mailing him back and forth a few times, and getting a timely response in each case , I think he's legit, either that or Dave's new personality is the one we want keeping track of orders

Who is saying "all preorders have been shipped"

Are you KIDDING? YOU quoted Adam saying it:

EDIT: Adam got back to he said this:

I’ve just started helping Dave because of the problems he’s had with shipping. To my knowledge, all of the pre-orders have been shipped. I’ll ask him about it because I’m more than happy to help with anything he needs to have shipped.  My job has been to watch over all new orders and hand-hold them until confirmed delivery.  If you have any names of pre-orders who are still waiting for their yokes, could you let me know?  I’ll look into the orders right away.
 
Adam

to me that is not someone saying unequivocally "all preorders have been shipped" and "everyone who has wanted a refund has received one" he was just stating what his understand was and that he would look into any that were outstanding as he has already in 3 cases already, just sayin'

look I think Dave has made some HUGE mistakes along the way, but hiring(or creating) Adam, seems to have been a good move even if it takes him a while to get up to speed

[ChadTower]

The fact that people keep adding "to my knowledge" or "as far as I know" doesn't change my point.  They are ignoring people who are openly saying they have not received their preorders or their refunds in the same thread. 

BTW, while I did get a response from Adam, the first thing he did was try and tell me the CP price was only $75 despite the fact the ad is still here in BST to be read at any time.   

[ids]

according to UPS, my replacement POT was "left at front door" - some days I wish I "worked" from home.

Chad - how goes the battle, any updates?

[daywane]

I am confused? I thought Dave from Ram Controls is Dave (spit) Foley (spit)

[ChadTower]

Chad - how goes the battle, any updates?

Yep, posted this yesterday:

BTW, while I did get a response from Adam, the first thing he did was try and tell me the CP price was only $75 despite the fact the ad is still here in BST to be read at any time.   

It's in the "I'll ask Dave about it" phase.  Adam says he isn't in a position to issue refunds.

[Bender]

I have send an e-mail to Adam, now. Let's wait what happens (Crossed fingers).

Adam gave me a fast answer:

Carlos,

After a quick look, I was able to locate your pending orders for the yoke and usb board.  I will ship them to you on Monday.  If there is anything else, I can certainly help.  I hope that these actions will be to your satisfaction.

Adam

Let's hope that finally the yoke will arrive...

Cananas,

get the yolk yet?

[Hoopz]

I have send an e-mail to Adam, now. Let's wait what happens (Crossed fingers).

Adam gave me a fast answer:

Carlos,

After a quick look, I was able to locate your pending orders for the yoke and usb board.  I will ship them to you on Monday.  If there is anything else, I can certainly help.  I hope that these actions will be to your satisfaction.

Adam

Let's hope that finally the yoke will arrive...

Cananas,

get the yolk yet?

I'd put money on Dave sending him yolks instead of a yoke. 

[Cananas]

I have send an e-mail to Adam, now. Let's wait what happens (Crossed fingers).

Adam gave me a fast answer:

Carlos,

After a quick look, I was able to locate your pending orders for the yoke and usb board.  I will ship them to you on Monday.  If there is anything else, I can certainly help.  I hope that these actions will be to your satisfaction.

Adam

Let's hope that finally the yoke will arrive...

Cananas,

get the yolk yet?

Yeeeah!!. It is coming here.

Adam provided me the tracknumber yesterday (26 january). I have called UPS today and it will arrive to Spain tomorrow. So the next week will be, finally, at home, I presume.

[Bender]

I have send an e-mail to Adam, now. Let's wait what happens (Crossed fingers).

Adam gave me a fast answer:

Carlos,

After a quick look, I was able to locate your pending orders for the yoke and usb board.  I will ship them to you on Monday.  If there is anything else, I can certainly help.  I hope that these actions will be to your satisfaction.

Adam

Let's hope that finally the yoke will arrive...

Cananas,

get the yolk yet?

I'd put money on Dave sending him yolks instead of a yoke. 

Star Wars Yolks! eww!!!

[Cananas]

Finally it have arrived today.

The yoke works OK, but... the usb inteface not.

It does not detect the x/y movement. I tried to calibrate but no, no. The potenciometers are OK (from 0 to 2,5K -both axis in parallel, I think ->Xblack are connected with Cblack and Xbrown with Cbrown-) and the wires are also OK, even the header cable that comes with the usb interface to connect the yoke.

So I supposed the problem was on the USB interface. I tried with another potenciometer (5K ohm) (ony this was connected to the PCB). I connected to the usb interface, and the axis x and y (??) move when the potenciometer it was between 0 and 4.95k ohm.

I don't know what happens with the USB interface.

[MameMaster!]

I'm pretty sure you have to adjust your usb settings via the JOYSTICK settings on your pc- not via mame.

I made the same mistake and thought that it was broken.

Give that a shot-- try calibrating it via your pc.

Good luck! 

[Cananas]

Firstly, I tried with the Joystick in Control Panel in windows (XP and Vista). Tried calibrating, even I selected the option to see the values in calibrating mode. The values didn't change.

[ChadTower]

It's in the "I'll ask Dave about it" phase.  Adam says he isn't in a position to issue refunds.

Receiving no responses now.   

[FrizzleFried]

The douchebaggery is going strong at KLOV with MULTIPLE people claiming to have shelled out $2,500 for a COMPLETE Star Wars cabinet.  Who believes Dave is anywhere near selling "full complete" Star Wars cabinets? 

One poor bastard who just posted sent his dough back in July of 2010 after *(he says) Dave claimed he was "SHIPPING" them and evidently claimed he's already SHIPPED one or more! 

 

[ChadTower]

I am still in shock that people would send that much money to such a poorly run business.  Especially if that included monitors, which for that price, it damn well better have.

[RayB]

Someone tell this Adam guy to add a contact form to their website. That way emails don't get spam killed. And for customers, there are FREE scripts out there to add a "support ticket" system to a website. That would solve the poor order tracking.

[spoot]

I am still in shock that people would send that much money to such a poorly run business.  Especially if that included monitors, which for that price, it damn well better have.

Reminds me of all the Nigerian spam tbh.   

[milhouse]

For what its worth, I ordered mine a couple of weeks ago and received it today.  There were some issues attributable to the UPS Store they use, but overall am quite satisfied.

[Bender]

Chad

still no refund?

[ChadTower]

Chad

still no refund?

Andy proposed a settlement of goods but it has not yet been finalized.

[Bender]

It is pathetic how long this is taking to get resolved
but let us know either way if you ever get it worked or not
I thinks it's probably good to keep the pressure up, to get some results, so we'll keep posting about it

I have to say I'm very disappointed that the manuel, mounting nuts, and female molex piece (The "extras") no longer come with the yoke
I E-mailed Adam about it and he said Dave only included the extras with the pre orders, but I somehow doubt that they all got that stuff, I asked about the manuel and Adam said there wasn't one
Sad  that Dave can't  even communicate with his own people

[acidblue0]

I'm glad I didn't pre order one of these when I first heard about it. Lots of upset people here. If I had the money I would have though

[nick3092]

I have to say I'm very disappointed that the manuel, mounting nuts, and female molex piece (The "extras") no longer come with the yoke
I E-mailed Adam about it and he said Dave only included the extras with the pre orders, but I somehow doubt that they all got that stuff, I asked about the manuel and Adam said there wasn't one
Sad  that Dave can't  even communicate with his own people

I pre-ordered and didn't get any of that stuff.  I could care less about the nuts or the molex connector, but the manual is a must have IMO.  And in several e-mails afterwards I asked Dave about sending me the manual (even if it was a PDF to avoid shipping).  He never acknowledged it.  Another user here (beaker. I want to say) was kind enough to scan his manual and email it to me.

[Bender]

I have to say I'm very disappointed that the manuel, mounting nuts, and female molex piece (The "extras") no longer come with the yoke
I E-mailed Adam about it and he said Dave only included the extras with the pre orders, but I somehow doubt that they all got that stuff, I asked about the manuel and Adam said there wasn't one
Sad  that Dave can't  even communicate with his own people

I pre-ordered and didn't get any of that stuff.  I could care less about the nuts or the molex connector, but the manual is a must have IMO.  And in several e-mails afterwards I asked Dave about sending me the manual (even if it was a PDF to avoid shipping).  He never acknowledged it.  Another user here (beaker. I want to say) was kind enough to scan his manual and email it to me.

I completely agree the manual is a must have, And I did get it from the same generous source
but if dave can't post it on his website
Maybe we can host it in the file repository here?

Saint?

[acidblue0]

How do they figure you spend all that cash on this and not even get a manual to show you how to setup and have a troubleshoot guide etc? Not everyone can figure it out on thier own. Not answering emails would piss me off. I feel for yall

[saint]

I have to say I'm very disappointed that the manuel, mounting nuts, and female molex piece (The "extras") no longer come with the yoke
I E-mailed Adam about it and he said Dave only included the extras with the pre orders, but I somehow doubt that they all got that stuff, I asked about the manuel and Adam said there wasn't one
Sad  that Dave can't  even communicate with his own people

I pre-ordered and didn't get any of that stuff.  I could care less about the nuts or the molex connector, but the manual is a must have IMO.  And in several e-mails afterwards I asked Dave about sending me the manual (even if it was a PDF to avoid shipping).  He never acknowledged it.  Another user here (beaker. I want to say) was kind enough to scan his manual and email it to me.

I completely agree the manual is a must have, And I did get it from the same generous source
but if dave can't post it on his website
Maybe we can host it in the file repository here?

Saint?

I'm willing to host it but would have to have Dave's written permission first...

[Breaker]

Hi all,

...sorry folks (hit 'reply' instead of 'modify'), see next message...I will contact Dave to request permission

Breaker.

[Breaker]

Hi all,

I has assumed that the manual was intended to be included with all SWY units
(my rationale for sending it to nick3092 & Bender). Now knowing that this is not
the case, I'll email Dave and/or Adam, and request permission to host the manual here.

Email sent.

Will advise.

Breaker.

[LeedsFan]

I find the "extras" bit somewhat puzzling. I certainly was not one of the pre-orders as I only ordered just before Christmas and it arrived about 3-4 days later... complete with manual etc.

[Breaker]

Hi Leeds,

Interesting.
In that case, there may be no reason for Dave to have concerns about the manual being hosted.
We'll see.

Cheers,
Breaker.

[ArcadeBliss]

Well guys, it looks like I still have a few yoke orders to clear up.  I know that there's an issue with overseas orders, but I have a plan to get around that.

Anyone who has a pending yoke order with me, please email me at daviea@ca.rr.com and I will take care of it.  I'm very sorry for the extended wait.

Nick - you should have that handle piece in your hands today.  I don't ship these yokes already damaged, come on.  I know you guys can get upset with me, but let's still be reasonable.  Sure, I take awhile to get things squared away, but that's all it is - me being SLOW.  All the conspiracy theories....give it a rest already.

Thanks

Dave

P.S.  Friz, thank you for alerting me to this thread!!

Email sent...