All,
I have a unique bit of info to add to this thread. I have actually met Christian twice. I'll give the bottom line first, so that those not interested can move on from my long windedness. Both times I met Christian, I could tell that he was just a normal guy who loves Arcade games just like the rest of us. I got a sense of dedication to building a high quality product, it's just that unfortunately, like most small companies, their product quality seems to far exceed their customer service and marketing abilities! I know that he represents his company, so it's tough to think about buying something from SlikStik after his post above, but try to get past that to the bottom line. SlikStik makes awesome control panels for people like me who do not have the time to make them. I have 2 kids, a wife, a house, and I'm a director of an IT department. I get exactly 3 minutes to myself each day and at that rate, I'd have my CP built in 2009! Regardless of What Christian said or how you interpreted it, he makes an excellent product at a reasonable price (NOTE : don't flame me here, this is my opinion of what reasonable is!) Now for the long windedness. . .
The first time I met Christian was when I wanted to pickup my CP from SlikStick, but didn't want to pay for the shipping. Through some Internet sleuthing, I realized that my jop is about 30 - 40 minutes from SlikStik and I was able to locate their phone number. I cold-called Christian one day asking if I could come to the workshop to pick up my CP. He was pleasant and agreed to let me come there even though I was a stranger (He did ask me not to give out the phone number or address though, completely reasonable IMO.)
The second time i met Christian was about a year later (6/05) when I got motivated enough to try and fix the spinner on the SlikStik CP. I called Christian out of the blue and asked if i could bring the CP to him so he coudl troubleshoot. He agreed without hesitation. I brough the CP to him, he troubleshot and decided that the spinner was dead from unknown causes. He replaced it FOR FREE and even gave me some FREE BUTTONS because I mentioned that one of mine sometimes would stick.
If you read this far, I apologize for taking your time, but I just wanted everyone to know Christian is a human being just like us and though his customer relation skills may need a tune-up, he makes a great product!