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Author Topic: Kudos for Ultimarc and Andy  (Read 2045 times)

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namedos

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Kudos for Ultimarc and Andy
« on: September 22, 2005, 03:47:59 pm »
I have been continually impressed with Andy's products and his service. 

I had ordered a Optipac and it was missing a serial cable (probably my own fault as it sat for a couple of months before considering installing it), sent Andy an email and within a few days I had a replacement.

Sold the Optipac to a fellow board member who had some problems with it and Andy sent him a replacement board.

Ordered an ArcadeVGA video card.  Apparently it was one of a batch that were bad.  Andy sent a new one prior to receiving my old one.

Just ordered a console convertor from him on Monday and I just received it.  Wow!!! :o

I really appreciate the service and standing behind his product.

Thanks Andy!!!  :D :D :D
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Thenasty

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Re: Kudos for Ultimarc and Andy
« Reply #1 on: September 22, 2005, 08:53:13 pm »
Andy got a lot of KUDOS from every single one of us here, I'm sure he's not sick of it
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Thenasty's Arcademania Horizontal/Vertical setup.
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Free VGA Breakout Cable
http://forum.arcadecontrols.com/index.php?topic=38228.0

Ultimate All in One Coin Mech write up (Make your own)
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lcddream

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Re: Kudos for Ultimarc and Andy
« Reply #2 on: September 22, 2005, 09:51:08 pm »
Quote from: namedos on September 22, 2005, 03:47:59 pm
I have been continually impressed with Andy's products and his service. 

I had ordered a Optipac and it was missing a serial cable (probably my own fault as it sat for a couple of months before considering installing it), sent Andy an email and within a few days I had a replacement.

Sold the Optipac to a fellow board member who had some problems with it and Andy sent him a replacement board.

Ordered an ArcadeVGA video card.  Apparently it was one of a batch that were bad.  Andy sent a new one prior to receiving my old one.

Just ordered a console convertor from him on Monday and I just received it.  Wow!!! :o

I really appreciate the service and standing behind his product.

Thanks Andy!!!  :D :D :D

yep...i'm the one that got the bum opti...andy is indeed the best in the biz...did i mention i got the replacement in ny from the uk in like 4 days? wow!
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albert_c

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Re: Kudos for Ultimarc and Andy
« Reply #3 on: September 23, 2005, 12:31:09 am »
I guess I'm on the other end of the stick.  I've been waiting for 12 days for a replacement for a bad xbox monitor adapter... ??? 

Hopefully he didn't forget about me...
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brophog

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Re: Kudos for Ultimarc and Andy
« Reply #4 on: September 23, 2005, 01:07:10 am »
Drop him an email. There's likely a reason for the delay.
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namedos

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Re: Kudos for Ultimarc and Andy
« Reply #5 on: September 23, 2005, 12:02:12 pm »
London is eight hours ahead of us on the West Coast but he has responded within 24 hours of each of my messages.
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MameJunkie

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Re: Kudos for Ultimarc and Andy
« Reply #6 on: September 23, 2005, 02:27:02 pm »
Also thumbs up on Andy & Ultimarc.

I got a Mini-PAC awhile ago and it had missing/broken pins.
Andy sent a replacement one and I received it within a week.  :laugh:

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Teamwork - A group of people running around doing what I say.

lcddream

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Re: Kudos for Ultimarc and Andy
« Reply #7 on: September 28, 2005, 11:32:25 pm »
Quote from: kage 8 on September 23, 2005, 12:31:09 am
I guess I'm on the other end of the stick.  I've been waiting for 12 days for a replacement for a bad xbox monitor adapter... ??? 

Hopefully he didn't forget about me...

just email him and give a little push..he'll get you your part.
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albert_c

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Re: Kudos for Ultimarc and Andy
« Reply #8 on: September 29, 2005, 03:16:38 am »
Part came in!  Kudos! :police:
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