Dells will be Dells. This anecdotal evidence is not a valid argument against PS/2. For a while, Dell implemented proprietary PS/2 hardware, causing even standard third-party keyboards not to function properly, and that decision to bind people to using Dell keyboards was the root of those issues. They wised up (mostly) after the compatibility issues arose.
There is, however, a cost-cutting trend in some new, entry-level systems to use a controller chipset which is USB only, and which provides PS/2 support through the same technology as the PS/2 to USB adapters. These are not true PS/2 ports, and it's easy to spot them by going into the device manager. If all you see there is USB hardware, and no PS/2 ports, then there is no true PS/2 hardware present on the machine. In our application, older, less expensive (often free) machines with older OSes and true PS/2 ports are more than capable, and used much more often than the latest Win10 machines.
Windows obviously reads a buffer for both types of hardware. The difference is the manner in which the data is collected, and the order it is read. PS/2 uses a hardware FIFO buffer and it is still done the way it has always been done, via the BIOS. And we aren't talking about "simultaneous" activations, as obviously in that case it falls down to collection order at the processor level, and precedence will necessarily need to be given to one or the other. This is as close to a "wash" as is possible. But when activation order is separated by less than the USB polling period, which is longer than the input polling period of any good interface, all of those events are presented to the host in the same packet, usually in random order, and the host has no idea which of those events happened first. PS/2 is strictly serial processing, whereas USB data can be processed in parallel.
And using the word "slow" in this context is misleading. Average human response time to a visual stimulus is about 250ms. In that amount of time, PS/2 can process about 125 keystrokes/button events. It's many, many times faster than is necessary for "real-time" human control.
As for it being "un-advantageous and unnecessary", a simple question arises. Why then, is PS/2 functionality still included and touted as a feature on certain interface products? From some of the posts I have seen on these boards, it seems to be there to use when the USB doesn't work correctly on certain OSes and/or system hardware, as the suggestion to correct these issues is more often than not to "use PS/2, if you can."