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Author Topic: U-Trak review with pics and vids ***UPDATED WITH FINAL RESULTS***  (Read 4372 times)
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blind_dado
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« on: September 01, 2008, 03:19:33 AM »

I’m finally getting around to writing my U-Trak review, and there is a lot to report!  Let me start by saying that the U-Trak works great, just like you would expect a USB trackball to work.  You plug it in, windows detects it, and you’re gaming in a matter of minutes.  Oh, you want to mount it in a control panel and light it up?  Well, that’s where things get interesting.  But first, some basics.

Here is what it looks like out of the box, with the USB connector:



Now, you would think that hooking up the USB would be pretty straight forward, but there were some minor issues, and my one recurring issue with Ultimarc products are their lack of documentation to help avoid these little annoyances.  There are some instructions on the web site, but they do not address everything you need to know about.  The USB PCB has two sets of four pin female connectors on one end, like this:


(Happily, this is the opposite of the SpinTrak PCB, so you can’t mix up the PCBs.)

And there are two separate 4-pin wire harnesses coming from the U-Trak.  Do I need to hook both of these up?  (Only one was hooked up out of the box.)  And which one goes where?  No instructions.  The Ultimarc web site has this picture as the only help:



But I hooked it up that way, with the wire colors as indicated, and it didn’t work.  To save you the trial and error I had to go through, I found that it worked if I hooked it up like this:



As I mentioned, the U-Trak is totally plug-and-play (once you get the harnesses plugged in correctly), and it worked great in Mame right away.

Physically, the U-Trak seems solid enough, and it’s nice that it is enclosed in its plastic box with nothing protruding.  It’s got a clean design.  Here is the inside:




That hole in the bottom is where the lighting module goes.  More on that later.  Here is a video of the ball in action:

Ultimarc U-Trak Spin test


For my machine, I really wanted a blue ball, and was disappointed that Ultimarc didn’t offer one.  So I bought the translucent blue from Happ at considerable cost ($35.35, for a ball?!?).



I must say, I’m really glad that I sprung for the blue ball.  It is so much nicer than the white one!

Taking apart the U-Trak and replacing the ball is a simple matter of taking out four screws.  Then you get this:



Of course, with a white ball you can get multiple colors with the lighting module, whereas the blue ball pretty much only lets the blue light through.  On the other hand, the blue ball looks great just sitting there, while the white one pretty much has to be lit up to look good.

This is what the lighting module looks like (I powered the LEDs with an LEDWiz):





It goes in the hole in the back of the U-Trak like so:



But wait, how the heck is this thing supposed to attach? There seems to be these little “wings” on the side of the PCB, but they are extremely fragile.  One was broken off out of the box, and another broke off with minimal handling.  Unfortunately, the one that was broken off out of the box had a hole in it through which I was supposed to put this little screw to fasten the PCB to the U-Trak:



Hmmm, now what?  That hole looks awfully lonely over there:



Oh well, I guess I’ll just have to fasten it with some hot glue.  Conclusion: this mounting system needs to be redesigned!

Here is what the white ball looks like with the three different colors on, under fairly low light conditions:





I seem to have lost my analogous picture of the blue ball lit up with the blue light, but I do have this picture of it lit up like that without the cover on:



It is hard to tell from the picture, but the blue ball with the blue light gives a much deeper blue than the white ball with the blue light.

Now the place that the blue ball really outstrips the white ball is under bright lighting conditions.  This is the white ball with the blue light under bright light:



And this is the blue ball with the blue light under bright light:



I was really surprised at how poorly the white ball showed the color of the lights under bright lighting conditions (and this was true of all three colors).  But the blue ball with the blue light looked great even under bright light.

Here is a video of both balls lit up under dark conditions.  You can see that the blue ball only really works with the blue light:
Ultimarc U-Trak Colors in the dark


And here is the same under bright conditions:

Ultimarc U-Trak Colors in the light


You can see that the white ball doesn’t do so well under bright light, but the blue ball is fine.

Ok, the next big issue to tackle with the U-Trak is mounting it in your control panel.  The big advertised advantage of the U-Trak is its ease of mounting.  Just drill a hole and screw it in.  Well, there are a number of common circumstances that could make it a bit more complicated than that.

First, the way that it is designed to work is with these four long bolts and expanding inserts that you hammer [Edit: press] into a pilot hole:



This is how much they stick out the top of the housing once you put them through their holes:


You need to drill four 1/4 inch blind pilot holes to hammer the expanding inserts into.  There were some early complaints from people about these “blind” pilot holes, and call for a template so that you wouldn’t have to drill the holes “blind.”  Well, that’s not what blind means here.  “Blind” refers to holes that do not go all the way through the wood.  You don’t need a template because the U-Trak housing is the template.  Just place it on the board where you want it to be mounted, and then stick a long pointy thing of your choosing through the holes to mark where the blind pilot holes need to be drilled.  I used a screwdriver:



Now the tricky part comes.  There are two ways to mount the U-Trak: with a bezel and without a bezel.  If you want to mount it without the bezel and have the top of the housing be flush with the top of the control panel, then you’ll have to use 3/4 inch wood. After you drill a 3-1/4 inch hole and mount the U-Trak, it will look like this on the top:



Close up:


Personally, I don’t think that looks so nice.  At least not with the rough hole that I drilled!  I think you’d have to have a pretty nice hole edge to pull this look off.  BUT, most people have a 1/8 inch piece of Plexiglas on their control panel, which makes the U-Trak sit 1/8 inch below the surface of the plexi. If you want to have the housing flush in that case, just use a 5/8 inch thick control panel top.  Otherwise you’ll have to use a router to make a 1/8 inch cutout under your 3/4 inch control panel where the U-Trak will sit, like this (I did this freehand on a test piece of wood, and note the one blind pilot hole):



Then, the U-Trak will look like this from the top, perfect for the plexi:



To mount the U-Trak with the optional bezel, which I think gives a much cleaner look, you drill a 3-3/8 inch or 3-1/2 inch hole, which leaves room for the bezel, as so:



Ultimarc states: “The optimum panel thickness for this method [mounting with the bezel] is 5/8 in (17mm). A 3/4 inch panel can be used but the flange will sit 1/8 inch above the ball surround.”  In other words, this is what it will look like if you mount the U-Trak in a 3/4 inch panel with the Bezel:



Close up:


However, in this configuration, the bezel will not fit tight around the U-Trak housing, as this video demonstrates:

Ultimarc U-Trak loose bezel


If you opt for that configuration, you’ll have to glue the bevel down with some hot glue.  Also, if you have a Plexiglas top, then that will make the panel 7/8 inch thick and you’ll be even worse off.  So you’d have to use a router on the bottom of your panel just to make it act like it’s 3/4 inch.  (If you’re going to do that, you might as well take off a 1/4 inch and make the panel + plexi act like it’s 5/8 inch.  See below.)

So, to get a nice flush look with the bezel, you’ll have to use a 5/8 inch thick control panel.  Then the U-Trak will sit 1/8 inch above the panel (which is the thickness of the bezel), like so:



Now the bezel will fit perfectly, and you’ll achieve this nice clean look (well, after you clean off the MDF dust):



And, your bezel will fit nice and tight, like so:

Ultimarc U-Trak tight bezel


BUT WAIT!  What about my Plexiglas!?!  That will put the bezel 1/8 inch higher, and it will be as if I had a 3/4 inch panel, with a loose bezel that needs to be glued!  So, with the very common situation of a 5/8 inch panel + plexi, you’ll have to use a router to get the panel to act like it’s 5/8 inch.

Finally, the U-Trak’s in-game performance is great.  But it’s a trackball, and it doesn’t seem that hard to get a trackball to act like it’s supposed to.  Granted, I’m not able to compare the U-Trak to other trackballs, but it seems like the sort of thing that either works fine or doesn’t work at all, and the U-trak works fine.

In conclusion:

PROS:
- USB 2.0 makes installing U-Track in windows a 10 second proposition.  No special drivers needed.  Truly plug-and-play.
- Works great.
- Clean design.
- Clever under-panel mounting system makes for an elegant looking panel with no exposed bolts.
- Relatively easy to mount (but see caveats below).
- Looks really cool when lit up. (The Happ translucent blue ball with blue lighting is amazing.)

CONS:
- Usual documentation problems. (Where do I plug this thing in?)
- No translucent blue ball option at time of purchase (must be purchased from Happ separately).
- Lighting module mounting solution inadequate.
- Some common panel scenarios still require using a router to achieve totally flush look (e.g., 5/8” + plexi).

Conclusion: Recommended!

You can read more about the U-Trak at Ultimarc’s web site:
Ultimarc U-Trak


Public service announcement:
Protect your loved ones from the evils of MDF dust.



Edit: fixed typo

« Last Edit: October 29, 2009, 01:55:55 PM by blind_dado » Logged
thatitalian
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« Reply #1 on: September 01, 2008, 06:41:14 AM »

Nice write up! Clap clap clap!
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« Reply #2 on: September 01, 2008, 06:43:05 AM »

Great review!
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« Reply #3 on: September 01, 2008, 07:49:28 AM »

That was a BRILLIANT review in terms of the build quality and the reality of the claims of its 'easy mounting'.

I have to second the frustration of paying so much extra for the 'little' feature you want to suit your cabinet, such as the right coloured ball, or in the case of a spinner, the right knob, etc etc... its the price of those 'accessories' that usually break the deal for me and I end up going for the DIY/cheapskate options.

I would like to question one statement though:

"But it’s a trackball, and it doesn’t seem that hard to get a trackball to act like it’s supposed to.  Granted, I’m not able to compare the U-Trak to other trackballs, but it seems like the sort of thing that either works fine or doesn’t work at all, and the U-trak works fine."

You may not be able to compare it to other trackballs, but I have a benchmark test for trackballs (can be used for spinners too with a bit of cheating in MAME):

Go into Golden Tee and adjust the MAME sensitivity to the point where you have to give the trackball a good hard forwards spin. A 'good' trackball should be able to hit right about the maximum drive distance for that club (visible on the screen). A 'bad' trackball often suffers from throwback due to poor encoders or endoder wheels that are too fine. The wheel spins too fast for the encoder and subsequently gets 'confused', often causing the player (in Golden Tee) to 'stutter' backwards instead of following through.

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« Reply #4 on: September 01, 2008, 08:32:10 AM »

Really good writeup.

I didn't care for the way that this trackball used the expanding inserts (and blind holes) for mounting.  I may be wrong but it seems like it would be too susceptible to coming loose [assuming MDF] due to not drilling perfect holes (i.e. oversized) or the constant abuse that it might get over the years.  Certainly, MDF isn't the strongest of materials.  Although it's not designed for this... I would probably just put the mounting screws through from the top (with a nut underneath) and countersink the screw heads.  As with most panels, if you're using a CPO and Plexi, having blind holes for mounting really doesn't matter (does it?)... because you'll never see them anyway (blind or not)... yet, IMHO, you're sacrificing mounting strength.

It does look good with the bezel.
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« Reply #5 on: September 01, 2008, 08:40:32 AM »

Impressive.  I love that you kept doing things wrong just for the sake of getting pictures.  This will REALLY help people avoid making installation mistakes in the future.  If it wasn't so critical of the product I'd suggest that Andy put this review on his website just to help people with instructions.  Maybe you can get a refund in exchange for using your pictures to write up a set of installation instructions (minus the product review). 
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« Reply #6 on: September 01, 2008, 08:54:30 AM »

Great review and lots of valuable information.

It would be nice if Ultimarc had a write up like this on the site. So you know what to expect (to prevent problems) or if you're stubborn and something still goes wrong, why that is and how to fix it.
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« Reply #7 on: September 01, 2008, 10:30:46 AM »

Great job. Very detailed and helpful.

Though I'm sure you could've got a blue trackball cheaper elsewhere.
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« Reply #8 on: September 01, 2008, 11:33:27 AM »

Great job. Very detailed and helpful.

Though I'm sure you could've got a blue trackball cheaper elsewhere.

I was kind of thinking this. I got the Happ with a translucent ball for under 90 bucks shipped.

Since you had had to use a router anyway (I thought the case on the U-Trak was set up to avoid that), you might as well have just routed a Happ trackball plate. You would have gotten a rock solid mount, the ball color you wanted, a direct plug in USB cable with a 3 mouse button harness, and a 1/8" lip that a plexi overlay will drop over for a perfectly flush surface. I love Ultimarc products, but I don't like that mount setup, and this appears to be a case where something they offered just wasn't the best choice for you.
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« Reply #9 on: September 01, 2008, 08:21:27 PM »

First off, thanks for the review.  Very in depth and you covered the basics plus all the extras.  I am trying to decide on a trackball for my control panel and have come down to the U-Trak and the Electric Ice-T.  My concerns are space, as I am mounting in a small control panel.  I hope to not have to use a mounting plate so I can conserve room.  This review helps point out some good and bad qualities.

I really like the look of the flush mount with bezel.  If you are trying to get that look but do not want to have to use a router.  Can you use a 1/2" piece of MDF, plus 1/8" plexiglass?  You will stick up an 1/8" but then the bezel will even it out and should be snug.

But with this configuration do you run into issues with the expanding insets?  Is 1/2" of MDF not enough to put the inserts in?  You might have to get a smaller length screw.  Is 1/2" to thin for the rest of the control panel?

I am still undecided.  I think the U-Trak has a better mounting system without having to use a mounting plate.  You can mount the Electric Ice-T with GGG's High Ball kit without a mounting plate as well, but I am not sure how much it sticks up in comparision to a regular mount. 

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« Reply #10 on: September 01, 2008, 09:26:32 PM »

Extensive review. I like the clear ball when used as intended; of course these devices aren't meant to be used in bright light, so that desire is a little misplaced.
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« Reply #11 on: September 01, 2008, 10:03:04 PM »

I forgot to ask, any chance of seeing the combined colors that the trackball can produce?

Cyan, Magenta and Yellow?

Also when you turn all the LED's on, does it give you a nice bright white ball?
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« Reply #12 on: September 02, 2008, 12:33:40 PM »

Any chance you might want to get rid of the white ball?
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« Reply #13 on: September 02, 2008, 04:30:23 PM »

I was going to say "great review," but it appears everyone has beat me to it.

Aw shucks...

Great Review!  Cheers!

Thanks.
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« Reply #14 on: September 02, 2008, 05:28:18 PM »

Anyone have experience with the new Ultimarc U-Trak trackball?  Comparison with Happ and pictures of mounting would be most helpful. 

I'm sure glad no one had a response to this earlier message of yours, as you may never have posted this most thorough and excellent review, and that would be our loss!  Thanks for taking the time to do all this!
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« Reply #15 on: September 02, 2008, 11:56:50 PM »

Here is a supplement to my review to answer some of the questions that have been posted.  First, thanks for all the positive feedback.  I’m glad that people found the review useful!  And TAG is right, I pretty much wrote the review because no one answered my post asking for a review!

cmoses wanted to see what the U-Track looked like with multiple lights on.

Here is Red and Green:



Here is Red and Blue:



Here is Blue and Green:



Here is Red,  Green, and Blue:



And here is no lights:



And here is a video of “attract mode:”

Ultimarc U-Track Light Show


cmoses also asked about avoiding the 5/8” + plexi problem by simply using a 1/2" piece of MDF for your control panel.  That is essentially what you get when you use a router to take out 1/8” from the bottom of your 5/8” panel.  You are then essentially mounting the U-Trak in a 1/2" panel.  I don’t have enough experience to tell you if using 1/2" material for your whole panel is adequate, but personally I feel more comfortable with at least 5/8”.  But in either case, you raise a good point, which concerns the adequacy of 1/2" material for the expanding inserts that the U-Trak uses.  Here is how much you have sticking out the top for mounting:



As you can see, 1/2" of panel doesn’t leave much room!  But the thing is, every bit of bolt that extends past the insert is unnecessary.  What you really want is something like this:



And that would give you a bit more room in a 1/2" panel (or 5/8" with 1/8” material removed).

Well, you can achieve that result by just putting some washers between the bolt head and the plastic housing, which isn’t that big of a deal (but is kind of annoying!).
« Last Edit: October 29, 2009, 02:00:33 PM by blind_dado » Logged
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« Reply #16 on: September 03, 2008, 09:14:16 AM »

Thanks for answering all the questions.  I have so many because I am very interested in this product and there has not been a lot written about it.  I have gotten a good review on this product from a user here, but just the one.  I am really trying to decide which trackball will be best for my needs. 

So the Red and Green together appear to not make a good Yellow and all the colors together do not make a good White.  Maybe the LED's aren't bright enough?

I agree, I would prefer to have a 5/8" control panel and only route out what was needed for the trackball.  But when mounting with the bezel you are only using 1/2" to mount.  I would hope that this is sufficent enough for some solid game play.

I am leaning towards the U-Trak as it is looking to be the best all around option for my needs.  Small footprint, no mounting plate needed, colors can be easily changed on the ball.


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« Reply #17 on: September 03, 2008, 09:24:15 AM »

Although it's not perfect, I still think it is the easiest mounting system, because using a router on the bottom of your panel is a lot easier than the precise work that would be required to cut out a perfect square for a mounting plate on the top of your panel.  And you can remove the U-Track without having to take apart the whole top of your panel and remove the artwork.
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« Reply #18 on: September 03, 2008, 10:14:56 AM »

This is all good stuff and some great pictures here, something I am never very good at.
There are a couple of points which I am wondering about, firstly how the USB interface board became detached from the trackball harness because they are supposed to be shipped pre-attached and I will speak to the person who packs them about this.
Second, not sure how the LED board became broken in shipping, we maybe need to look at better packaging but of course we would have replaced it without question if notified.
The information on our site does state that the height of the raised part of the casing is 19mm or 3/4 inch so the various mounting options based on panel thicknesses, use of overlay etc can easily be determined without all of the experimentation, but I get the impression the trials of various methods were done for the purpose of showing all the options which is great.
We do actually have blue translucent balls in stock  but I never added them to the options on the site. Blue is the most difficult LED color and so it is no surprise that a blue ball lights better than the pearl one with blue. The Happ trackballs we sell hardly ever sell in blue so we have quite a few of them left in stock.
We have extensively tested the inserts (which dont need to be hammered in, they are press-fit) in MDF and they do not come loose. There is absolutely no need to drill through the panel and bolt right through.
One last point, this also cropped up in another review. On the website we suggest that the pilot holes for the mounting are drilled right through the trackball holes rather than marking first. This way the accuracy is spot-on. But the earlier reviewer did not do this either, preferring to mark through the holes. Would welcome any comments on this. Maybe people just dont want to wield a large drill near to the trackball unit.
Andy
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« Reply #19 on: September 03, 2008, 11:21:19 AM »

Andy, thanks for adding your comments.  That's what makes this community so great, and the products ultimately better.  Yes, all of the different mounting options that I demonstrated were for the purpose of describing the different scenarios and talking about the issues that one would encounter under each one.  You’re right that you can pretty much figure out everything I said with a little math!

On the lighting module: there really needs to be a little more board there.  Those little wings are attached very precariously.  Especially the one where you’ve drilled the hole for the mounting screw.  Can’t you just take out those circular cut-outs that go around the inner circular board?  It seems that that would make it stronger.

On marking the pilot holes: I would never run my drill through the plastic housing unit and then turn it on.  That is a disaster waiting to happen.  If you angle the bit just a little and it catches the housing, it's going to do some damage and possibly grab it and spin it around and hurt somebody!  Marking the holes with a pencil should work just fine.  As you can see from my picture, I used a screwdriver that just happened to be the same exact size as the hole, so there was no play at all.  That helped ensure that the holes were lined up perfectly.  But honestly, I think a nail and a careful hand would work fine.

Definitely offer the blue ball on your web site!  That would have saved me some money, and the blue ball looks really good.

On the inserts, did you do testing in a 1/2" panel?  That is what a lot of people will end up using (or, actually, a 5/8” panel + 1/8” plexi and 1/8” removed from the bottom of the panel, which is the same as a 1/2" panel).  I would be curious about the results.  Especially the issue of how close the end of the bolt is to the top of the panel.  If you don’t use the washer solution, then it looks like the pilot hole has to be drilled within 1/16” of the top of the board.  (Using washers helps this.)

(BTW, I changed “hammer” to “press”)
« Last Edit: September 03, 2008, 01:22:20 PM by blind_dado » Logged
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« Reply #20 on: September 03, 2008, 12:04:18 PM »

One last point, this also cropped up in another review. On the website we suggest that the pilot holes for the mounting are drilled right through the trackball holes rather than marking first. This way the accuracy is spot-on. But the earlier reviewer did not do this either, preferring to mark through the holes. Would welcome any comments on this. Maybe people just dont want to wield a large drill near to the trackball unit.
Andy


Andy,

I think most people would have some major concerns sticking a drill through the holes of their brand new trackball they just paid $89.00 plus for.  Then having to drill holes using the case as a guide would be pretty nerve racking for anyone let alone an amateur control panel builder.  The issue of damaging the trackball or one self being the biggest concerns.  Also I would think that it is difficult to judge the depth that you are drilling when doing so through the case of the trackball.  I presume that you only need to drill a hole deep enough to be able to "press" the expanding insert into. 

I don't know if a template is the answer as I think you can get pretty accurate by using a nail or punch to do the marking through the trackball case.  I would also think that if you removed the top of the trackball case and used it as a template then you could easily mark the holes with a pencil and drill them without anything blocking your view. 

These are just my thoughts and concerns, but I think they might apply to others.
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« Reply #21 on: September 03, 2008, 07:59:52 PM »

This review is exactly what i was looking for.  I am ordering one up next week, i have a minipac so should be good to go.  Luckily i have a mill at work, so i can cut out the thickness of the wood easily.

Very detailed write up, and it helped sell the product!!!!
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« Reply #22 on: September 04, 2008, 11:52:34 AM »

Nice review. Clap clap clap!

I'm glad you showed with bezel & without.  (The pics of the bezel at ultimarc site, umm, aren't the best.)  The bezel isn't as ugly as I thought it would be, but I still prefer the look without: I like the ball to be the only bump out of the CP, but to each his own. Cheers!

Again, thanks for the review.
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« Reply #23 on: September 04, 2008, 01:00:26 PM »


On the inserts, did you do testing in a 1/2" panel? 



No we only tested in the thickness we specified ie 5/8 and 3/4. I suspect 1/2 would be OK with care, and as you mention, washers would be needed on the screws.

Point taken about drilling through the trackball, but the way I do it is, using a speed controlled drill of course, rather than just letting rip, slowly drill through the trackball to a depth of a couple of mm into the panel just to use as a pilot. But maybe marking is just as good.
Andy
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« Reply #24 on: September 04, 2008, 01:39:19 PM »

Andy, you should just include a small brad point for marking.  I guess it would only add a few cents to the cost of the package.  Make it exactly big enough to just fit in the holes.  So long as someone marks with a good, sharp point, instead of with a pencil, the holes should turn out pretty well (though drilling through the trackball unit will make sure the drill stays level and makes proper 90 degree holes).  It's when people mark with a pencil that the drill ends up dancing across the surface some and makes a hole just off-mark.
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« Reply #25 on: May 23, 2009, 06:38:06 PM »

Great review and helped me a lot.  Sorry for the necropost, but I thought many people would find this thread when they mount their u-trak.

One problem with the u-trak diameter is that the hole you must cut to mount it with the bezel is 3-3/8".  There is no hole saw that is 3 3/8" (at least not anywhere I've seen).  The directions recommend using a 3 1/2" hole saw.  But the bezel will still be loose after this and need to be glued down.  This is not a big deal, but my thinking was that I might want to redo my panel someday and I didn't want to glue the bezel down.  I got an exact perfect fit with a fly cutter.  It seems a bit brutal and clunky at first glance, but it did the job extremely well.  The trim bezel fit so snug, I didn't even need to glue it.

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« Reply #26 on: May 27, 2009, 04:51:20 PM »

Glad to see someone is getting some use out of my review!  I never did post a follow-up with the final results, so here is how things turned out with actually mounting the U-Trak.  I used 5/8" inch MDF with 1/8" plexi and 1/8" routered out of the bottom to make the overall thickness for the U-Track 5/8".  I'm very happy with the results and it works great.

Here is what the 1/8" routered spot looks like on the underside:


Here you can see how I needed to use several washers to make the supplied bolts not extend past the nut inserts (see my review above describing this issue):


And here are the final results from above:




This shows the artwork a bit better, which is based on the movie poster for 2001: A Space Odyssey:


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« Reply #27 on: November 10, 2009, 02:03:18 PM »

I just stumbled upon this thread.

Thanks for the review.  I really like how the 2001 themed panel came out.
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« Reply #28 on: November 10, 2009, 02:37:19 PM »

Great review!   We're not worthy!

Wrong forum.   Hissy fit!
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