Sound wont play

[roberts123]

Something is wrong with my computer its has windows xp and everytime i try to play music it says there is a driver problem any sugguestion

[Kevin Mullins]

Reload your audio drivers 

[roberts123]

i have tried but i cant seem to find what ii need it always says redownload directx???
Any ideas what to do?

[Barry Barcrest]

i have tried but i cant seem to find what ii need it always says redownload directx???
Any ideas what to do?

Have you tried downloading and installing the latest direct X?

[Kevin Mullins]

And is this onboard audio or an audio card?
Are you installing drivers from a factory disk for the audio or just using a WindowXP disc?

[roberts123]

It is onboard audio and i am trying to just download the drivers from the internet but nothing seems to work

[Fordman]

We need the motherboard manufacturer, model # or if the computer is an out of the box type (Dell, Gateway, E-Machines) we need that number too.

also, check this basic idea:



Is the master volume or wave muted?

In your Control Panel, do you have any sound drivers?



another way to check to see if you have any drivers:



Also, a small program that will help you tremendously is PC Wizard. It will tell you more about your computer than you really wanted to know.

http://www.cpuid.com/download/pcwizard/pcw2009_v190.exe

Download and install.

Run after the install. Click the 'Hardware' tab on the left. On the right you will see the mainboard manufacturer.



You give us this info, we can get you the sound drivers. Unless the onboard sound has fizzled out on you. That is unlikely to have happened, but it is a remote chance.

Now, do your part, give us the correct info, we'll be glad to help!

 

Fordman

[roberts123]

the manufacturer is a Compaq presario 061

When i open the device manager it has the sound, video and game controllers open but every one has a ? beside it

When i open the sound and adiuo to see if i have drivers every one wont open and it wont say anything

If you need more just ask and thanks for the help

[Fordman]

Goto this web page from compaq:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=pv-42532-1&lc=en&dlc=en&cc=us&product=3239113&os=228&lang=en

You will find the driver download on the page.

Download it, then install it. Re-start the computer then check to see if this didnt solve the problem. I'm willing to bet it does.

 

Fordman

[roberts123]

Ok im not trying to make you guys do all the work but i am having trouble i downloaded what you told me and it says i need service back 2 and i got ut but i cant find the other thing it tells me what i need. This is what else it is telling me i need.

  :You must install Microsoft Universal Audio Architecture High Definition Audio bus driver on the system before installing these drivers.

Any one know where i can get it?
and thanks for all the help that you have given me

[Fordman]

So your saying you have windows XP service pack 1. You need to do a windows XP update.

Click below for a windows XP service pack 3 update. The download is 316mb and may take a few minutes to download ,but you will at least be up to date and I bet that your audio issue will go away also!

http://www.microsoft.com/downloads/details.aspx?FamilyId=5B33B5A8-5E76-401F-BE08-1E1555D4F3D4&displaylang=en

Click above for windows XP service pack 3 update.

Hope this helps,

Fordman

[roberts123]

got sound to work just fine thanks for the help

[roberts123]

This what i did (McCoy187) help me

I went to compaq website typed in my product number and then went to the driver page i looked for the driver then i download it and installed it to my computer restarted it and it worked out just find