Anyone Have Experience With Namco Used Arcade Sales?

[urbecrisch]

I'm interested in a few games I saw on their website but after 2 weeks I have not heard back from them even though I have left numerous phone and email messages.

Has anyone ever bought a game from them?  What's your experience and what should I expect?

Just getting a little annoyed now that no one from Namco has replied back to me.

[shardian]

I once tried to deal with them. I called and called... finally the guy answered one day. I found out the list was horribly inaccurate and outdated. They also have a weird way of selling. They will pull the game from route "when they feel like it", and you come pick it up. Did I mention they won't even pull it, tell your where it is, or even give you basic details about condition before you pay/pick it up? Needless to say I decided it was not worth the effort.

[urbecrisch]

I wish I had at least a 1-800 number or a way to get in touch with someone that could at least give me a location where the games are so I could see if they're even worth buying.  Anyone out there have a positive experience?

[gatordad]

I bought 2 games from Namco before, I agree with sharidan, it's really not worth the hassle, customer service sucks, waiting times are way too long, and most of the time the games are really beat to hell. on the upside the prices are cheap but most of the time you get what you pay for.

So if they have something you want to keep, and sink some restore money into go ahead you'll be happy.

But if your looking for games to flip and make cash on, good luck, cause you will most likely have to spend more than you wanted to get them in good selling condition.

my 2Cents

[urbecrisch]

I'm not trying to make any money on these games. I just want to add to my collection.  As long as they are in good working order I can fix some minor game issues but can make some cosmetic changes.  If they end up becoming projects that's OK.  I would just appreciate a call back, that's all.

[Namco]

Well I am sorry that you don't like my customer service! Maybe I'll try to be more like Sega or Global VR selling giant beat-up plastic monstrosities with crappy gameplay and no resale value, instead of selling world class 3D fighting games, light gun shooters, and inflatable raft paddle simulators. Good luck trying to find something besides a driving, golf, or rhythm dance game HAHAHAAA!!!!
 

* Namco storms off dragging a massive Time Crisis 4 behind him by the light gun cables.

[Turnarcades]

With the arrival of ebay I fail to see why it is worth pursuing direct sales as you inevitably end up paying more than you would elsewhere. Glue yourself to ebay and eventually all kinds of gems turn up. Ebay has become so commercial these days that it's rare anyone turns a profit on things they sell (Most things I now buy are from ebay shops or bulk sellers) and this includes arcades. It turns out many machines aren't as rare as you may think as they turn up frequently and this lowers their value.

[DJ_Izumi]

* Namco storms off dragging a massive Time Crisis 4 behind him by the light gun cables.

Time Crisis 3 was better anyway!  And why won't you release Point Blank with Guncon 2/3 support on PlayStation network???  SUPPORT YOUR LIGHT GUN YOU BASTARD!

[urbecrisch]

With the arrival of ebay I fail to see why it is worth pursuing direct sales as you inevitably end up paying more than you would elsewhere. Glue yourself to ebay and eventually all kinds of gems turn up. Ebay has become so commercial these days that it's rare anyone turns a profit on things they sell (Most things I now buy are from ebay shops or bulk sellers) and this includes arcades. It turns out many machines aren't as rare as you may think as they turn up frequently and this lowers their value.

I do frequently check Ebay/CL and attend local auctions.  As my original post indicated, I was asking about people's experience regarding Namco Used Sales.  There are some great prices in my area but it would be nice to know what the games look like cosmetically and how the gameplay is.  It would be nice however to at least get the call so I can check them out.  If it doesn't work out for me I won't lose any sleep but Namco's Customer Service sure is crap!

[RayB]

Huge company. They probably mostly respond to people wanting multiple machines.

[Mauzy]

I've never had trouble getting answers, but got the same "everything you want is gone" deal. They had some sweet deals at some point -- $150 for dedicated Gauntlet Dark Legacy. Both were gone before I called...

[shardian]

Huge company. They probably mostly respond to people wanting multiple machines.

The number you see on the sale page is the number of whatever local operator maintains the routes. When an op's phone rings, it usually means extra work.