Hi David,
I’ve been following this thread with interest (as you know), and although I promised myself that I wouldn’t enter into it again, I felt I had to. You seem like a smart guy, and I can’t get my head round this whole situation.
Before I start, please remove yourself from the situation, and read below as one business man to another. I’ve been running my own company for many years, so I am well conversed in business ethics and practices – as I’m sure you are. It’s not a personal attack, its observations.
Firstly, I think you must admit that you made a big mistake taking 12+ pre-orders and not delivering the goods thus far. You are “sitting on” $2700+ of peoples hard earned cash, and seem surprised that you are getting flak. If you are a business man, I assume you have that cash stashed away in a high interest savings account making you a little bit of extra each month. Are people to be awarded this interest if they ask for a refund? It would only be earning interest in their savings account. If it’s been spent, then surely it should have been invested into the yoke.
Secondly, as this is a hobby to us here (and not to you – it ceased being a hobby for you when you took peoples money, so don’t soft-soap it), I assume that unless everyone who pre-ordered is loaded full of cash, it will have come out of monthly house keeping budgets, savings etc., that seems to be where ‘hobby’ money comes from – a little spare cash here and there. So, why haven’t you given this more priority?
Thirdly, why didn’t you develop a prototype before the pre-order. This would have made much more sense as you would have; firstly proved you could do it. Secondly, ironed out any manufacturing problems (and there seems to be many). Thirdly, given something for people to invest in that they can see - all people can see from your website is boxes of bolts and springs – hardly inspiring stuff. Forthly, saved you from all the abuse in other posts.
Also, what kind of response did you expect to get when you said that you’d been away for a month in Australia? People don’t care why you went, they maybe (and I’m included) stunned that you even mentioned it with all the delays you’ve (they’ve) suffered.
I think you are taking some of the posts too personally here, when really they are guided at protecting the BYOAC’s – let me explain. Recently a fellow arcade fanatic passed away, and although I’ve only been a member here for a few months, it seemed to send shockwaves round the whole community. I think some of the negative posts are to protect each other from making bad financial decisions – like SS.
My last question is, can you provide a firm, definite completion date to the “investors”, and stick to it. I’m sure that’s all they want – simple.
Regards