I order something from Randy almost every 2 weeks with my current project and always have a great experience with his shipping and customer service, not to mention all his hard to find and needed items at really great prices. Keep in mind it is mid December and the busiest time of the year for not only retailers, but the mail in general... so things will tend to take a little longer on fed ex, ups, and usps end also. Have no worries, GGG is a great company and I trust them 110%