ArcadeVGA throwing SEVERE display driver error...can anyone help?

[jhuie]

Ok, I just got a brand new ArcadeVGA card.  It's the PCI Express (PCIe) version.  I'm using it on an Elitegroup A470M-M v1.0A motherboard and Windows XP SP2.  When I try to install the Ultimarc drivers I get this error:  "SEVERE: The display driver is not compatible with the display adapter(s) installed in your system". 

So I tried downloading the latest drivers from Ultimarc and they give me the same error.  I tried to disable the onboard video on the motherboard but it doesn't give me that option (not sure if it matters).  I updated all the drivers on the motherboard from the Elitegroup web site to be sure they are current. 

I am getting zero video output on the arcade monitor.  I am using the other video port to display video on a standard PC monitor and it's working though.  I also tried running the tool that Ultimarc gives out to ensure that all traces of earlier ATI drivers are removed.  But it still gives me that error. 

Anyone out there encountered this before?  I looked but haven't been able to find any posts about it anywhere.  Thanks!

John

[Epyx]

A few possibilities:

- You didn't uninstall your old driver
- You have onboard video. Try disabling the onboard video in the bios

When your computer is first booting up (old text screens) you can enter your BIOS by pressing one of the function keys or Del...it should tell yo something along the lines of "Press F2 to enter Setup"...look for that and try disabling your onboard video card.

[jhuie]

This particular mother board has no way to disable the onboard video.  It seems stupid but it's true.  How can a brand-new machine these days not have that option?  Is that my problem?  Is this computer completely incompatible then or is there some way around this drawback?

[AndyWarne]

Assisting by email, but its possible some old version CDs got sent with the new cards.

Also there is a bug in the Windows 7 64 bit driver which is on the first batch of CDs, now corrected.

Andy