God . . . people talk about Sony not giving a crap about their customers. Look at Nintendo!...
I'm inclined to agree.
I think gamers are giving Sony more crap because:
a) We are used to Nintendo being out of touch with the direction of gaming.
b) We're not used to Sony being so out of touch with their customers.
Nintendo's list of questionable design and marketing decisions is a mile long and goes back to the late 80's: Nintendo's censorship policy, Nintendo's slow processor in the SNES, Nintendo sticking to cartridges, The GBA only has two face buttons, Friend Codes, etc.
Sony, meanwhile, struck while the iron was hot, twice, and seemed unstoppable. But they made that big misstep by overpricing their anticipated hardware and then saying, in not so many words, that everyone can just shut up and like it.
The problem with Nintendo is that they only learn when they get bitten in their wallet's ass by their ways (Genesis version of MK outsold SNES, for example, which led to that relaxation in censorship). But they might not learn much from this go-around since everyone's eating what they're serving.
Also, and I'm guessing here, I would say more than half of the Wii owners (e.g. the extremely casual) don't even care about the hardware deficiencies we talk about. If they don't, why should Nintendo, right?
