I gave my brother in law and his family a complete PC after he lost everything in a house fire. I joked with him I was happy to help, but now I would be responsible for support.
Well, I got my first support call yesterday

He says he needs to keep his mouse pointer about 1-2 inches below an icon, or start button, to click on it. Normally, a reboot will fix it for a few minutes, but the problem will reappear within an hour or two.
I've been searching google, no help.
I'm thinking it's either a video or mouse driver issue. I'm going to bring another mouse too just in case.
Anyone ever seen this?
Thanks, Art