Randy is really cool when it comes to support for his stuff.
Back when I first got my keywiz, I couldn't get the auto-loading profiles to work... I emailed him with my question, and with the commandline params and so forth...
...and he immediately saw a problem in the syntax of the switches I was sending (I was sending
/a /pa and it should have been
/a /p a... or was it the other wat 'round....?

In any event, just from the wording of his response, I knew immediately that when I got home and tried it, it would work. Nothing like the tech support disaster IOmega gave me...
http://www.crazykennas.com/base/index.php?menu=Dave%21