Well, I also never had a problem, but if you ever have one, you are screwed. To start with, they don't have a support line; look closely and you won't find a single phone number in their site. They provide support by mail, but it is automated and has the same generic answer for all questions. I used PayPal frequently, but had to cancel the credit card that I had registered with them and it's been a pain to add a new card. No support. No replies. Not only they want the new card but to prove that you are yourself, you are required to follow a convoluted verification process that ends in you having to send copies of all your ID's by mail. No way. So no more PayPal for me.