This is very out of character for me but I am disappointed with some of the opening comments, in no way would I ever treat a customer or anyone on this or any forum as a "dumb..."
I have never met Andy, but I am sure he would not either.
There has been countless e-mails on this to me and probably same to Andy... I have now got Eric to make sure to reply all until we get this fixed.
Yep sent a new breakout cable a week ago, sent another new breakout cable, VGA Cable and new monitor chassis today.
No charges so far, I will be more than happy if we find out that threw all the efforts to help BigdaddyE, the board has been damaged.
We go a long way to help our customers.
In a nutshell, please be considerate before posting, I am pretty sure no other manufacturer would answer e-mails all weekend.
Sorry guys, I guess now I am just venting, thanks for all your support.
Rick