I recently purchased a Happs Ultimate 4-way and have just installed it. Overall I'm very happy with the feel, and the price was certainly right. The main problem I'm having is that the actuator sticks up too high, so it keeps catching on the top of the microswitch button and presses downward rather than inward. The joystick did have a washer in the package that doesn't really appear to have a purpose, but do I need to use that somehow to make it work better?