U360 problem

[Todd H]

Well crap. I just had one of the four metal spacers you use with the restrictor plates break off in the base of my U360. Is anybody else finding the screw holes a little hard to screw into? Three of them were easy enough that I could tighten by hand but one of them just seemed a little too tight. You can see the screw that has broken off in the top hole in the picture attached. Time to e-mail Andy I guess.

Edit: Looking at this link, looks like I'm not the only one having this problem.

http://forum.arcadecontrols.com/index.php?topic=78618.msg853807#msg853807

[MajorHavoc]

Bummer!  I'll have to keep this issue in mind when I go to install restirctor plates on my U360.  Any chance you could easy-out the broken off stud and replace it with  a brass or nylon spacer? 

[Todd H]

Can't say enough good things about Andy. He's sending me out the replacement parts to fix this. 

[isucamper]

I had this exact same thing happen to me.  Andy shipped me a new base and spacers.  He also gave me the tip of using the white thumb nuts to screw in the spacers which worked a lot better than a pliers.

But yeah, installing those plates can be a huge pain in the butt and it's definitely not an exact science. 

[AndyWarne]

We had someone screw in all the pillars we have in stock, into a base to make sure the threads were OK, before sending out. (probably one of the most boring tasks ever!)  They used the thumb-nut as the instructions state.
So I am not sure why this happened again. Maybe we will need to change to a different, harder alloy.

New parts will be on the way anyway.

Andy