Wico isn't always the easiest to deal with. I still have discrepancies on nearly every order, so you really have to stay on top of them. It's almost *work* to get an order processed through them without trouble. I could go on with all my own horror stories...

I'm not sure who handles your region (Canada), but try to get Andrea in sales, she's about the only one I've talked to that knows what's going on. Be careful if you talk to Charles, he has messed up almost every order that I've placed through him.
Wico does carry some very nice stuff that you can't get anywhere else and their prices are very attractive on some items, so that's why I still continue to order through them. It's like rolling dice, though...

...Oh, forgot to add. I wouldn't order online through them. Who knows what you will get. I ordered a coin door last week and I had to talk to Charles (Andrea was out), and he told me that they didn't carry the part number I gave him. I had to tell him what page in their catalog it was on... (Pages flipping in the background) "Oh, here it is, I guess we do have that!" And he misquoted the price to me, too...
