Author Topic: Kudos to Bob Roberts! (Read 3329 times)

OSCAR · « **on:** June 11, 2003, 11:08:40 pm »

I just felt like this was worth mentioning because it probably doesn't get said enough around here, that's for sure! For noobs and old timers alike, you never have to worry about ordering from Bob (www.therealbobroberts.com). For the second time in a row, he *way* underestimated the shipping cost on an order I placed with him. I've got to remember to add a few extra $$ to the price he quotes in the future so he doesn't have to eat the extra shipping costs. His prices are already cheap enough...

Tonight I installed a cap kit I got from him. Here's a few pics for people who haven't done this before.

Before (look at that dirty, grimy chassis!)

After (shiny new caps)

Uhgg, look at those old leaky caps!

Sasquatch! · « **Reply #1 on:** June 11, 2003, 11:16:57 pm »

Hear hear! Bob is definitely the man. I've ordered misc. stuff from him, with nary a hitch.

ThePunk · « **Reply #2 on:** June 11, 2003, 11:31:53 pm »

I ordered my frontline controller(s) from Bob. Excellent transaction!

crashdmj · « **Reply #3 on:** June 11, 2003, 11:32:22 pm »

I've order two sets of buttons a little while ago and he is very prompt and lets you know when he receives payment and when you will receive your order. Definately recommend him.
Derek

SirPoonga · « **Reply #4 on:** June 11, 2003, 11:57:07 pm »

caps for what monitor?

OSCAR · « **Reply #5 on:** June 11, 2003, 11:59:43 pm »

That's a 19" W-G K7000 series. 17 caps in the kit. It took me about 1.5 hrs from when I removed the chassis until I reinstalled it.

Dave_K. · « **Reply #6 on:** June 12, 2003, 12:07:47 am »

Bob also sometimes runs Cap Kit + Flyback specials! An amazing deal!

AceTKK · « **Reply #7 on:** June 12, 2003, 12:08:06 am »

What kind of benefit do you get by replacing all the capacitors? It's obvious the old ones were in bad shape, but what are the symptoms of leaking caps? Did changing them out make a big difference in the monitor?

-Ace-

CGRemakes · « **Reply #8 on:** June 12, 2003, 12:24:34 am »

I agree, Bob's the man!

All the arcade controls I own I ordered from him. Very fast service, the best prices around!

SirPoonga · « **Reply #9 on:** June 12, 2003, 12:28:46 am »

Quote from: OSCAR on June 11, 2003, 11:59:43 pm

That's a 19" W-G K7000 series. 17 caps in the kit. It took me about 1.5 hrs from when I removed the chassis until I reinstalled it.

raster or vector (too lazy to look it up)

paigeoliver · « **Reply #10 on:** June 12, 2003, 12:32:29 am »

Quote from: AceTKK on June 12, 2003, 12:08:06 am

What kind of benefit do you get by replacing all the capacitors? It's obvious the old ones were in bad shape, but what are the symptoms of leaking caps? Did changing them out make a big difference in the monitor?

-Ace-

Replacing the caps cures all sorts of monitor problems and can result in a brighter/clearer picture. I even capped a few of my monitors that didn't seem to need it. Basically so I would have to do it in the future.

I ordered my first few cap kits from Bob along with a couple of Ms. galapac reunion joysticks. I don't order cap kits from him anymore though. Not because there is anything wrong with his kits or service, just because I can piece together cap kits at my local electronics junk store for roughly the same price and then I don't have to wait or pay shipping (plus I usually buy a bunch of extra ones there, just in case).

SNAAAKE · « **Reply #11 on:** June 12, 2003, 02:36:26 am »

I ordered from him before.Couldn't be happier

.
I sent MO on thursday and got my stuff on monday(cross shipping)

Sshado · « **Reply #12 on:** June 12, 2003, 07:20:42 am »

I haven't ordered from him because I like to use Paypal or a credit card

I wish he would start using Paypal

Sshado

paigeoliver · « **Reply #13 on:** June 12, 2003, 07:38:51 am »

Quote from: Sshado on June 12, 2003, 07:20:42 am

I haven't ordered from him because I like to use Paypal or a credit card

I wish he would start using Paypal

Sshado

Sending a check or money order to Bob is much safer than using Paypal or a credit card. Wait till paypal steals your money and then see how much you like it (they got over $100 of mine the day the just decided to freeze every account without an attached bank account. It could have been worse though, a few weeks earlier I had almost $1000 in there). Search around the net, you will find thousands of stories of Paypal stealing from people. But you won't find any stories about Bob Roberts stealing from anyone. =)

You always have the option of sending Bob a money order via bidpay or one of the other online money order vendors (which lets you use a credit card).

Nil8er · « **Reply #14 on:** June 12, 2003, 07:44:43 am »

I have to say that Bob Roberts has excellent service. I was nervous about sending a check and then having to wait until my order arrived. I placed my order on Monday, mailed my check on Tuesday and my package arrived on Thursday! He must have sent my order before he even received my check. Bob Roberts is a trustworthy business man and I would highly recommend him to everyone. Oh and aside from the great service Bob Roberts frequently has specials and his prices for Happ products are the lowest that I have seen.

hubster · « **Reply #15 on:** June 12, 2003, 09:31:57 am »

Bob is the best!!!! He crossed shipped my order last week because we had done business together in the past. What other business do you know of that would do that.

hubster

Malachai · « **Reply #16 on:** June 12, 2003, 10:16:08 am »

I'm going to have to agree with everyone else. Not only are his prices great, but sometimes if there is a small item that may help with the stuff you ordered he'll throw it in for free! It was a nice surprise when I forgot to order nuts with my carriage bolts and they were in my order anyway. Really great guy.

Quote

I haven't ordered from him because I like to use Paypal or a credit card

I wish he would start using Paypal

Read his ordering FAQ's. He doesn't take credit card or Paypal to keep his prices down. All of thoes services take a % of the sale, and he can't be making much profit as it is now.

Sshado · « **Reply #17 on:** June 12, 2003, 10:19:48 am »

Just to let you know, I wasn't ripping on Bob just cause he didn't take Paypal or Credit Cards, I was just stating that I wish he did, since that is how I pay for everything.

I hate mailing things off. I just recently moved and my bank got my address wrong, the only way they will fix it is if I mail them my correct address. I still haven't mailed it, I wanted to email them or just handle it over the phone. I guess I just have snailmailaphobia :p

Sshado

TheTick · « **Reply #18 on:** June 12, 2003, 10:53:40 am »

I ordered switches w/ actuators and received switches w/ microswitches instead

Of course he corrected the mistake promptly

Fair pricing and fast shipping! Would buy from him again.

Magnet_Eye · « **Reply #19 on:** June 12, 2003, 06:59:57 pm »

What I want to know is WHO IS THE FAKE BOB ROBERTS?

paigeoliver · « **Reply #20 on:** June 12, 2003, 07:12:29 pm »

Quote from: Magnet_Eye on June 12, 2003, 06:59:57 pm

What I want to know is WHO IS THE FAKE BOB ROBERTS?

The fake Bob Roberts is a character from some movie.

OSCAR · « **Reply #21 on:** June 12, 2003, 08:14:17 pm »

Quote from: paigeoliver on June 12, 2003, 07:12:29 pm

The fake Bob Roberts is a character from some movie.

Heh, this one?

Quote

What kind of benefit do you get by replacing all the capacitors? It's obvious the old ones were in bad shape, but what are the symptoms of leaking caps? Did changing them out make a big difference in the monitor?

-Ace-

Like paigeoliver said, replacing the caps can cure all sorts of funky problems like "jailbars", smearing, dim colors, etc... I recapped this monitor just as preventative maintenance. The monitor wasn't very bad at all and I had been using it as-is, but I'm getting ready to install it in a cocktail and I didn't want to take it back out in a year or two to recap it then. I could tell that the caps were original (1988), so I figured I was running on borrowed time already. For $5 and about an hour of my time to save a headache later seemed like a good idea.

SirP - raster monitor

rampy · « **Reply #22 on:** June 12, 2003, 08:17:40 pm »

Quote from: Magnet_Eye on June 12, 2003, 06:59:57 pm

What I want to know is WHO IS THE FAKE BOB ROBERTS?

here's "a" fake bob roberts

rampy

2slk · « **Reply #23 on:** June 12, 2003, 08:56:19 pm »

I have the same issues (above) regarding snail mail and prefer to use PayPal when I can. Bob does not accept it to keep his prices down but he also told me that PayPal has been banned in several states including his state of residence (Louisiana if memory serves me right).

To buy from Bob, he turned me onto a money order service at www.payingfast.com Basically, you purchase the MO over the net using your credit card. They notify him and take care of the mailing, etc. The fees are decent and I have found the service to be reliable. Anyway, it beats running around to the bank and/or post office.

TheTick · « **Reply #24 on:** June 12, 2003, 10:37:52 pm »

I just figured he was a slim shady fan

Sshado · « **Reply #25 on:** June 13, 2003, 07:10:50 am »

Quote from: 2slk on June 12, 2003, 08:56:19 pm

I have the same issues (above) regarding snail mail and prefer to use PayPal when I can. Bob does not accept it to keep his prices down but he also told me that PayPal has been banned in several states including his state of residence (Louisiana if memory serves me right).

To buy from Bob, he turned me onto a money order service at www.payingfast.com Basically, you purchase the MO over the net using your credit card. They notify him and take care of the mailing, etc. The fees are decent and I have found the service to be reliable. Anyway, it beats running around to the bank and/or post office.

Cool, thanks for the tip

Sshado

SirPeale · « **Reply #26 on:** June 13, 2003, 08:07:40 am »

Quote from: rampy on June 12, 2003, 08:17:40 pm

Quote from: Magnet_Eye on June 12, 2003, 06:59:57 pm
What I want to know is WHO IS THE FAKE BOB ROBERTS?

here's the fake bob roberts

No, HERE is the fake Bob Roberts:

http://us.imdb.com/Title?0103850

Vectoraster · « **Reply #27 on:** June 13, 2003, 11:09:45 am »

Quote from: AceTKK on June 12, 2003, 12:08:06 am

What kind of benefit do you get by replacing all the capacitors? Did changing them out make a big difference in the monitor?

I have bought about a dozen "broken" games that just needed new caps. Problems range from no picture (vector monitors) to compressed image. If the tube's not blown and the flyback's good then replacing caps will solve the problem.

Be careful though - you'd rather not find out what it feels like to have 19 kV pulsing through your body.


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