Author Topic: Legal question on a website not disclosing their TV's are refurbs. (Read 1778 times)

divemaster127 · « **on:** March 22, 2008, 05:19:56 pm »

I have a legal question I purchased a Sharp LC-37D62 -37" sharp 1080P on 02/06/08. No where on tristatecamera.com, does the website state they are selling refrub TV's. I spent $1,188.00 on this TV & the Tv went out today. I emailed the vendor today(they are closed) & will call them tommorrow. After speaking to sharp on the phone, sharp informed me this TV is a refurb the tv comes with a 30 day warranty so now I am screwed. I am in the process of filing a chargeback. Is it againest the law to not disclose that the Tv is not a new unit I would like to file a complaint with the attorney general if possible.

ark_ader · « **Reply #1 on:** March 22, 2008, 07:51:09 pm »

Its too late now, but I thought it was always very unwise to purchase anything over $200 online. Especially large items like TVs. Where recourse can be difficult.

I only hope you paid for it on your credit card or have a warranty.

They (the seller) could say the item was damaged in transit, and replace it if you are lucky.

Don't hold your breath though.

Legal wise it will be expensive. You should read their fine print.

Next time buy it local.

divemaster127 · « **Reply #2 on:** March 22, 2008, 07:56:42 pm »

I buy items over the internet all the time & have very little trouble I am filing a chargeback on my credit card & next time I will buy from newegg.com

divemaster127 · « **Reply #3 on:** March 22, 2008, 08:01:37 pm »

Just a heads up check out this website, maybe this will hopefully not happen to anyone else on the forums

http://www.tristatecamerascam.com/

ChadTower · « **Reply #4 on:** March 22, 2008, 08:53:26 pm »

Quote from: ark_ader on March 22, 2008, 07:51:09 pm

Next time buy it local.

ark_ader · « **Reply #5 on:** March 22, 2008, 09:01:23 pm »

Quote from: ChadTower on March 22, 2008, 08:53:26 pm

Quote from: ark_ader on March 22, 2008, 07:51:09 pm
Next time buy it local.

What the heck is that?

The space pickle?

ChadTower · « **Reply #6 on:** March 22, 2008, 09:08:36 pm »

It's a hole. With a specific type of pickle. You know the one.

ark_ader · « **Reply #7 on:** March 22, 2008, 09:11:58 pm »

Kosher?

Del Monte?

Ahhh.

You funny guy.

Ed_McCarron · « **Reply #8 on:** March 22, 2008, 09:33:19 pm »

Quote from: ChadTower on March 22, 2008, 09:08:36 pm

It's a hole. With a specific type of pickle. You know the one.

Ah, the kind you make pickle bread with.

Samstag · « **Reply #9 on:** March 23, 2008, 12:05:05 am »

When the TV shows up at your door, refuse delivery. If you have a tracking number you may even be able to call the delivery company and cancel before it even gets there. You won't have to pay return shipping if you never accept the delivery.

If you can't get a full refund by talking to Tristate, you'll get one from your credit card company.

shmokes · « **Reply #10 on:** March 23, 2008, 12:22:18 am »

Yes. It is illegal. You've already started the chargeback process, but notifying the AG is a good idea too. At least you can be happy knowing that the company will have to eat the shipping charges.

ChadTower · « **Reply #11 on:** March 23, 2008, 11:24:36 am »

Quote from: Samstag on March 23, 2008, 12:05:05 am

When the TV shows up at your door, refuse delivery.

How does he do that when he didn't know it had an issue? He found out it was a refurb by using it, it failed, he called the manufacturer, who then told him it was a refurb.

shmokes · « **Reply #12 on:** March 23, 2008, 11:55:37 am »

Quote from: divemaster127 on March 22, 2008, 05:19:56 pm

. . . the Tv went out today . . . . After speaking to sharp on the phone, sharp informed me this TV is a refurb . . .

I don't think that he used the TV, or that it has been delivered yet.

FrizzleFried · « **Reply #13 on:** March 23, 2008, 11:59:40 am »

Quote from: shmokes on March 23, 2008, 11:55:37 am

Quote from: divemaster127 on March 22, 2008, 05:19:56 pm
. . . the Tv went out today . . . . After speaking to sharp on the phone, sharp informed me this TV is a refurb . . .

I don't think that he used the TV, or that it has been delivered yet.

Quote

I have a legal question I purchased a Sharp LC-37D62 -37" sharp 1080P on 02/06/08. No where on tristatecamera.com, does the website state they are selling refrub TV's. I spent $1,188.00 on this TV & the Tv went out today.

Sounds to me as if he purchased a TV back in Feb, and that it died on him...

ChadTower · « **Reply #14 on:** March 23, 2008, 12:22:08 pm »

Either that or this company is the slowest shipper ever.

divemaster127 · « **Reply #15 on:** March 23, 2008, 12:47:32 pm »

yes, the tv died this week, I am filing chargeback & will ship back as soon as the cc company tells me to ship, in the meantime tristate emailed me that they only sell new tv's & please email the serial number so they can investigate. The chargeback is going forward.

shmokes · « **Reply #16 on:** March 23, 2008, 02:16:02 pm »

Ah . . . I see. When he said he ordered the TV and it went out today, I thought he meant that the shipper shipped it and it was en route.

gonzo90017 · « **Reply #17 on:** March 23, 2008, 07:57:26 pm »

How is it that the company can still legally operate with all those complaints?

ChadTower · « **Reply #18 on:** March 23, 2008, 08:58:55 pm »

Quote from: shmokes on March 23, 2008, 02:16:02 pm

Ah . . . I see. When he said he ordered the TV and it went out today, I thought he meant that the shipper shipped it and it was en route.

Damn the ambiguous grammar. Damn it to heck.

ark_ader · « **Reply #19 on:** March 23, 2008, 11:27:11 pm »

Quote from: divemaster127 on March 23, 2008, 12:47:32 pm

yes, the tv died this week, I am filing chargeback & will ship back as soon as the cc company tells me to ship, in the meantime tristate emailed me that they only sell new tv's & please email the serial number so they can investigate. The chargeback is going forward.

Well you got lucky.

Do yourself a favour and help out your local economy too. Buy local.


Main	Restorations	Software	Audio/Jukebox/MP3	Everything Else	Buy/Sell/Trade
Project Announcements	Monitor/Video	GroovyMAME	Merit/JVL Touchscreen	Meet Up	Retail Vendors
Driving & Racing	Woodworking	Software Support Forums	Consoles	Project Arcade	Reviews
Automated Projects	Artwork	Frontend Support Forums	Pinball	Forum Discussion	Old Boards
Raspberry Pi & Dev Board	controls.dat	Linux	Miscellaneous Arcade	Wiki Discussion	Old Archives
Lightguns	Arcade1Up	Try the site in https mode		Site News


Unread posts \| New Replies \| Recent posts \| Rules \| Chatroom \| Wiki \| File Repository \| RSS \| Submit news