I am new to this board and new to the MAME thing. The last thing I want is to get involved in a flame war of opinions and ego's. However I do want to share my experience with both Scott and Christian, so others can form their own opinions based upon facts.
First - Scott. A friend and I ordered 2 cabinets from him. Both were shipped immediately and conversations with Scott were very professional and excellent. The cabinets arrived with a few damaged pieces (from the goons at UPS), Scott immediately and without question sent replacements. (Sorry the UPS thing is opinion...but seems like half the stuff I get shipped to me from them is damaged by them)...Back to Scott....very nice, professional, repsonsive person. I would do business with him anytime.
Christian - First let me say that I had zero knowledge of any issues with slik stik or Christian when I placed my order. If I had read this board before ordering, I probably would have used another company.
I phoned slik stik on Nov 14 and left a message that I wanted to order 2 control planels. Christian called me back that evening. He was very professional, and we talked for a while about what I wanted. Christian was very clear with me, that it was very unlikely that I would get the panels before Xmas. He made it a point to explain that I was looking at roughly 6 weeks and he estimated a ship date of early January. I placed the order with him on Nov 15.
On December 20th, I sent Christian an email to inquire about status, just to see if by some slim chance I would get the panels before Xmas. Christian repsonded to my email the same day and once again was very professional and advised we were still on target for early January.
On December 28th a colleague of mine (who I talked into building his own system), asked what Control Panel I went with. I told him Slik Stik, and he graciously sent me a link to this sight. To say the least, I was shocked. I phoned Christian and left a very simple message that I had a question about my order (I did not mention anything about this forum). Christian called me back the same day, and we talked for a while, discussed this forum, and I expressed some concern. He assured me we were on track for an early january ship date.
On January 2, Christian phoned and emailed me the tracking number for 1 of the panels. he explained that the second panel was waiting on one more part that was due in the next day. On January 3 Christian emailed me the second tracking number.
Both panels have arrived, and cosmetically are flawless. They are exactly what I ordered, and from the initial testing I have done..both appear 100% functional.
Would I order form Christian again, absolutely. He was always professional, always ressponsive, and shipped exactly when he said he would.
Like I mentioned in the beginning, I do not want to get into a fight with anyone. I just wanted to share my experience and how I was treated as a customer.
From reading this board, I did alot of worrying for nothing.