Just wanted to update this for anyone who might try the pinvan service. I sent them two players for repair. No gripes, but their turnaround was more like two weeks rather than the two days advertised on their website. One player started acting screwy after a few days, so it is on the way back for warranty repair, no trouble with the other one after two weeks. For about twenty dollars labor per player with 90 day warranty as opposed to getting the parts and doing it myself, no way would I tackle that job. Provided the one I returned comes back working, they will be getting more from me.