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Author Topic: i have a new understanding of the mcdonalds coffee case now  (Read 8927 times)

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danny_galaga

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i have a new understanding of the mcdonalds coffee case now
« on: August 23, 2007, 07:55:39 am »

remember the lady who sued mcdonalds for spilling hot coffee in her lap? was looking at it on wikipedia, and i actually now totally sympathise with the complainant. which is good, because i always felt uncomfortable feeling sorry for mcdonalds...


http://en.wikipedia.org/wiki/Liebeck_v._McDonald%27s_Restaurants


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CCM

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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #1 on: August 23, 2007, 10:30:11 am »
defectively manufactured coffee??  Come on, it was a hot cup of coffee...  I'm drinking a cup of coffee right now that was bought at a local coffee drive-thru that would probably cause some serious burns if I was clumsy enough to spill it on myself.  And if I did, I would never even consider suing the coffee shop.

I smashed my thumb with a hammer once working on my mame machine, who should I sue for that?

shardian

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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #2 on: August 23, 2007, 10:43:20 am »
Yeah, while I feel sorry for the lady for having to get skin grafts and extended hospital stay (which I did not know before this link), it is still her fault for pouring the liquid on herself. My soldering iron doesn't have "EXTREMELY HOT!!! MAY BURN YOU!!!" plastered all over it, but it is common knowledge that it will hurt like hell if I touch it to my skin. I won't sue the maker of the soldering iron for it being hot where it is supposed to be.

This case is still the flag bearer for frivolous lawsuits - it just has more merit than the rest. McDonalds should have just paid the lady off for her original amount and been done with it.

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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #3 on: August 23, 2007, 10:45:41 am »

To be fair, a soldering iron isn't food, and it isn't handed to you through a drivethrough window while on.

I agree that a settlement should have been much much smaller.  Handing out a food item that is so freakin hot it will give third degree burns is unsafe.  I see her point but it's sure as hell nothing that should make a person a millionaire.  There's no way she didn't notice how hot that thing was when she grabbed it.

shardian

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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #4 on: August 23, 2007, 10:53:33 am »
I go to Mexican restaurants and order fajita's. They serve it still cooking on a straight from the oven skillet. If I stupidly reach out and grab the skillet and fry my hand, I won't be suing the restaurant for putting a scalding skillet on my table. And if I had kids with me who might do the same, I would still consider it my fault for allowing a scalding skillet to be sat on my table in front of them. I believe in personal responsibility, and others should too.

Now, if the window worker slipped and dropped the cup of coffee on the ladies lap as she was handing it to her, then her case would have had my full support - though at that point it wouldn't have been a case because McD's would have settled in a heartbeat.

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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #5 on: August 23, 2007, 10:56:25 am »

I didn't read the whole article but I do remember from my time at coffee shops that many locales have legal limits as to how hot coffee can be.  The board of health inspector would measure it when inspecting the restaurant.  If there was such a limit, and ours was way below "third degree burn" land, that would make McDonald's liable no matter what.

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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #6 on: August 23, 2007, 11:01:03 am »
Side note, I always drop a few ice cubes into any coffee or hot chocolate I buy at convenience stores and such. Burnt tongue doesn't appeal to me. ;D

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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #7 on: August 23, 2007, 11:14:27 am »

I do that too sometimes.

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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #8 on: August 23, 2007, 11:28:04 am »
remember the lady who sued mcdonalds for spilling hot coffee in her lap? was looking at it on wikipedia, and i actually now totally sympathise with the complainant. which is good, because i always felt uncomfortable feeling sorry for mcdonalds...

http://en.wikipedia.org/wiki/Liebeck_v._McDonald%27s_Restaurants

Why do you sympathize with the complaint?  Did you spill hot coffee on yourself and are considering a lawsuit?

As an aside, I did like the "In pop culture" section of the wiki entry.  This one in particular:

On the Tonight Show with Jay Leno, after the opening monologue, Jay listed several "product warning labels." He picked up a "McDonald's Coffee Cup" and turned it around to display a sign that said, "Please allow to cool before applying to crotch area."

 ;D

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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #9 on: August 23, 2007, 12:15:57 pm »
Coffee should be served, hot, yet cool enough to SIP.  Hot enough to cause 3rd degree burns, require SKIN GRAFTING is not "cool enough to sip". So I support any "frivolity" that forces corporations to act responsibly.
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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #10 on: August 23, 2007, 02:12:32 pm »
Coffee should be served, hot, yet cool enough to SIP.  Hot enough to cause 3rd degree burns, require SKIN GRAFTING is not "cool enough to sip". So I support any "frivolity" that forces corporations to act responsibly.

She had the coffee in her lap in a car. Yes, the car was parked, but coffee in your lap? That's insane. I drive around with cold solda between my legs and if I spill, my only problem is shrinkage and possibly salty sweet nuts.

I think that's where the 20% at fault comes in.

That fact is basically what the media ended up humping for years. I don't feel sorry for McDonalds. McDonalds is guilty of a lot of other transgresions. What killed Mickey D's was the fact they had over 700 prior complaints about the coffee being too hot.

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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #11 on: August 23, 2007, 02:21:25 pm »
What killed Mickey D's was the fact they had over 700 prior complaints about the coffee being too hot.

and the fact that initially she was asking for $20k to cover medical expenses, and they offered $800.  $20k is a heck of a lot less expensive than the bad PR they received from this, let alone the monetary costs of the payout and modifying their packaging / process.

I'm all for personal responsibility, but 180F is a bit hot to be serving coffee.  I'm sure there was a marketing reason for it...serve it hotter so it stays hot longer, or some such silly thing.  Sure, it stays hot longer, but you have to wait 10 minutes before you can drink it.

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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #12 on: August 23, 2007, 02:29:16 pm »
and the fact that initially she was asking for $20k to cover medical expenses, and they offered $800.  $20k is a heck of a lot less expensive than the bad PR they received from this, let alone the monetary costs of the payout and modifying their packaging / process.

I could totally see it now: A letter rolling across legal dept. at McD's headquarters with a lady saying she was in the hospital for 8 days with skin grafts for  a coffee spill and she wants $800. My first reasction would be... :laugh2: Yeah, I think I'd offer a monetary fee after drying my eyes from laughing.

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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #13 on: August 23, 2007, 02:37:12 pm »
I'm all for personal responsibility, but 180F is a bit hot to be serving coffee.  I'm sure there was a marketing reason for it...serve it hotter so it stays hot longer, or some such silly thing.  Sure, it stays hot longer, but you have to wait 10 minutes before you can drink it.

It says in the wiki entry that McD's (as well as all the other major coffee sellers) is serving/selling their coffee between 176 and 194 degrees today, but with more sternly worded warnings on the packaging.

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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #14 on: August 23, 2007, 02:39:19 pm »

I bet the temp has something to do with bacteria levels in the pot.  That was usually one of the determinants for us.  Sitting warm liquid gathers bacteria very very fast.

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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #15 on: August 23, 2007, 03:07:53 pm »
McDonald's was using super cheap coffee and found out that serving it hotter made it smell better.  The people making this decision knew that the temperature was dangerous.  It was much hotter than any coffee pot you have at home brews your coffee and much hotter than any other restaurants serve it at.  (remember, this is a fast food, eat it in your car while you're driving type of restaurant, and the coffee was undrinkable for several minutes)

Where are you getting this from?

From the wiki article:
Home and commercial coffee makers often reach comparable temperatures.[16] The National Coffee Association instructs that coffee be brewed "between 195-205 degrees Fahrenheit for optimal extraction" and consumed "immediately". If not consumed immediately, the coffee is to be "maintained at 180-185 degrees Fahrenheit." [17]

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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #16 on: August 23, 2007, 03:21:56 pm »

Someone put something odd in there and we'll see how long it takes to get it off.  Something about her having herpes that was burned off by the coffee so she actually benefitted from it.

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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #17 on: August 23, 2007, 03:31:37 pm »
I don't see anything like that in there.

Quote
# (cur) (last)  19:25, 23 August 2007 THF (Talk | contribs) m (17,356 bytes) (Reverted 1 edit by BillDritz identified as vandalism to last revision by Cool Hand Luke. using TW) (undo)
# (cur) (last) 19:25, 23 August 2007 BillDritz (Talk | contribs) (17,525 bytes) (→Evidence presented to the jury) (undo)

Maybe it got whacked by a parser?
« Last Edit: August 23, 2007, 03:33:09 pm by ChadTower »

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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #18 on: August 23, 2007, 03:33:52 pm »

Okay, WTF... three minutes?  Are people seriously watching this that closely?

billf

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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #19 on: August 23, 2007, 04:21:35 pm »
1 - get off of wiki

2 - http://www.lectlaw.com/files/cur78.htm

3 - "coffee served at home is generally 135 to 140 degrees"

If you think there isn't someone at the McD's corporate office monitoring that wiki page, you're nuts.

The link above is good.  Much better than the wiki.  Thanks for posting it.

Quote
McDonald's was using super cheap coffee and found out that serving it hotter made it smell better.
???

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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #20 on: August 23, 2007, 04:28:43 pm »
I had to read the entire case in a con law class in undergrad, and most of what pinballjim has said is true, from what I remember. 

McD's was serving coffee WAY hotter than industry norm and they had been sued for burns in the past, generally settling out of court.  This lady, who was 76 years old at the time if I remember right, only asked to have her medical bills covered (though I remember that amount being closer to $10k).

What I can't imagine being accurate, though, is that bit about the profit McDonalds makes on coffee in a day.  Surely you must have meant in one year or something else.  She was originally awarded $300 million dollars.  You can't possibly believe that McDonald's makes $109 billion profit, per year, just on coffee sales.  Hell, Starbucks doesn't make that kind of profit on coffee!
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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #21 on: August 23, 2007, 04:36:20 pm »
What I can't imagine being accurate, though, is that bit about the profit McDonalds makes on coffee in a day.  Surely you must have meant in one year or something else.  She was originally awarded $300 million dollars.  You can't possibly believe that McDonald's makes $109 billion profit, per year, just on coffee sales.  Hell, Starbucks doesn't make that kind of profit on coffee!

The jury also awarded Liebeck $2.7 million in punitive damages, which equals about two days of McDonalds' coffee sales.

http://www.lectlaw.com/files/cur78.htm

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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #22 on: August 23, 2007, 06:01:17 pm »
All I know is:

If I spilled hot coffee on MY genitals, I'd be pretty mad

If I was legal counsel for McD's I'd have recommended they pay the medical costs + some compensatory (free coffee for life  ? ;) ) and consider a policy change

Just thinking about 3rd degree burns on my fellas makes me wince

It was a blackeye on McD's that to this day has lasting repercussions on labelling for EVERYTHING....

I'm glad I didn't spill 190F coffee on my nads..... ;D

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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #23 on: August 23, 2007, 06:07:20 pm »
I only wish i would have thought of spilling coffee on myself before she did.  :laugh:

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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #24 on: August 23, 2007, 06:15:55 pm »
I only wish i would have thought of spilling coffee on myself before she did.  :laugh:

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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #25 on: August 23, 2007, 07:00:32 pm »
What killed Mickey D's was the fact they had over 700 prior complaints about the coffee being too hot.

and the fact that initially she was asking for $20k to cover medical expenses, and they offered $800.  $20k is a heck of a lot less expensive than the bad PR they received from this, let alone the monetary costs of the payout and modifying their packaging / process.

In all the discussions I've heard about this, the $800 offer is mentioned but never elaborated on. Back when it was in all the media reports I don't recall that point ever being mentioned.

Unfortunately, it's common for companies to low ball. My truck was involved in a wreck and I was offered $200 from the insurance company of the guy who hit it. No, there wasn't a missing digit, that's what they offered for a truck I could've easily received $2,000 without trying and not even half of the $500 I would've got at the scrapyard. (I eventually got my money when I discovered the insurance claim adjuster was the mother of the guy who hit my truck. :D )

I digress, companies who handle claims like that have a skewed idea on worth. Apparently, watching Fight Club isn't a requirement for employment.

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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #26 on: August 23, 2007, 07:25:24 pm »

I didn't read the whole article but I do remember from my time at coffee shops that many locales have legal limits as to how hot coffee can be.  The board of health inspector would measure it when inspecting the restaurant.  If there was such a limit, and ours was way below "third degree burn" land, that would make McDonald's liable no matter what.

Quote
180 degree coffee like that McDonald’s served may produce third-degree burns (where skin grafting is necessary) in about 12 to 15 seconds (as a reference, the boiling point of water is 212 degrees Fahrenheit). Lowering the temperature to 160 degrees Fahrenheit would increase the time for the coffee to produce such a burn to 20 seconds.

"Way below" has to mean even below 160, meaning you guys sold what would most likely be called "warm" coffee, or to a coffee lover, "cold" coffee.  Or else you have no idea what he was actually measuring for and the parameters that temperature reading had to be within.

Coffee should be served, hot, yet cool enough to SIP.  Hot enough to cause 3rd degree burns, require SKIN GRAFTING is not "cool enough to sip". So I support any "frivolity" that forces corporations to act responsibly.


Quote
The National Coffee Association instructs that coffee be brewed "between 195-205 degrees Fahrenheit for optimal extraction" and consumed "immediately". If not consumed immediately, the coffee is to be "maintained at 180-185 degrees Fahrenheit."

Using the timeframes above in the response to Chad, and the recommendation of temperatures by the National Coffee Association, your assertion that it needs to be hot, but "cool enough" to sip have been met.

You're confusing "having a liquid sit against your skin for longer than the amount stated would cause third-degree burns requiring skin grafts" with "she spilled it on herself and instantly got third-degree burns".

There's no POSSIBLE method - none, zip, zero, nada - that exists on this earth for coffee to be BOTH "hot" and "cool enough to sip" that will not produce third-degree burns when left to sit on your skin.  Note the temperature given above - 160 will STILL cause third degree burns, and at a rate of time that is less than the lady stated the coffee was held against her skin by her clothes.

By definition, your expectation of a hot product being BOTH "hot" and "cool enough" are unreasonable, considering the method by which she got burned.  Her burns had everything to do with the fact that a hot liquid came into contact with her skin, and was held against her skin for a period of time well in excess of that required to be scalded.

If your expectation of a corporation's "responsible actions" were to be met, McDonald's warning on their coffee cups would have to read as follows:  Warning:  hot liquid inside.  Do not insert areas of bare skin into liquid or burning may occur.  If spilling occurs on absorbent clothing, remove all clothing immediately or burning may occur.  Do not drink until temperature of liquid is lowered to "hot, but not TOO hot".

Unreasonable.


I'm all for personal responsibility, but 180F is a bit hot to be serving coffee. 


Not according to those who have a vested interest in making sure the product for which they are spokespersons for (the national coffee council or whoever the heck they are) would state.  In fact, they specifically DISagree with your assessment, and that temperature is the MINIMUM at which the coffee should be HELD!  Your own home coffee brewer more than likely brews your coffee at around that temperature as well, in spite of what Jimbo has to say about it.  It's the recommended procedure, making it a matter of personal responsibility if you drink the stuff.  We diddle with anodes on our monitors.  Not the safest of procedures, but not UNsafe, either.  Should you undertake such a procedure, it can be done safely, but there is an inherent risk in enjoying such things, and you do so at your own risk.


I bet the temp has something to do with bacteria levels in the pot.  That was usually one of the determinants for us.  Sitting warm liquid gathers bacteria very very fast.

Having been forced to take (and pass) a food safety certification course, I feel comfortable stating it has absolutely zero to do with bacteria levels in the pot.  The temperature range at which bacteria are an issue is between 40-140.  Below 40, they pose no danger, and above 140, they are killed off.  Also, coffee that would be at 140 would be slightly more than the temperature of the hottest water that comes out of your faucet at home (somewhere in the 120-130 range, depending on what you've set it at).  People might be tempted to throw it in the server's face to demonstrate just HOW cold they thought the coffee was (okay, maybe not, but that'd be "cold" to even ME, and I'm not a fan of coffee UNLESS it's cold!)

Standard temperatures for food to be held at in restaurants are around the 160 range so that they remain above 140 when served.  Health inspectors will generally note their warning if your holding temperatures come close to that temp (usually between 142-145), but won't dock you any points on your inspection.


What I can't imagine being accurate, though, is that bit about the profit McDonalds makes on coffee in a day.  Surely you must have meant in one year or something else.  She was originally awarded $300 million dollars.  You can't possibly believe that McDonald's makes $109 billion profit, per year, just on coffee sales.  Hell, Starbucks doesn't make that kind of profit on coffee!


Coffee is the top profit item on any restaurant's menu.  If they brew their own tea, that is usually second.  The reasoning is simple.  You use a small amount of an ingredient to create a large amount of that product.  Coffee is simply ground coffee and water, and the mix means coffee is the most profitable item on their menu.  They pay practically NOTHING to make an entire pot, then turn around and sell it for eleventy brazillion times that amount. 

Starbucks doesn't make that kind of profit because they don't come close to approaching the sheer size of McD's.  I'm kinda surprised you threw that out there shmokes.
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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #27 on: August 23, 2007, 08:07:28 pm »
How about a little thing called PERSONAL RESPONSIBILITY.  If a McD employee dropped the coffee on her,  i'd be on her side.  She spilled it herself.  HER PROBLEM.  CASE CLOSED.  This country is so lacking in PERSONAL RESPONSIBILITY it's pathetic.

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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #28 on: August 23, 2007, 08:42:12 pm »
Starbucks sells WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY more coffee than McDonald's, Drew.
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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #29 on: August 23, 2007, 09:26:42 pm »
This reminds of when I bought a new car 6 years ago and one of the things I had to sign when buying the car was a waiver saying that they had explained to me how cruise control works.  I asked them why I had to sign such a stupid thing and they told me there was recently a lawsuit where a guy bought a motorhome, went driving down the road, set the cruise control, and then got up from the wheel to make coffee in back.  Apparently the guy was under the impression that cruise control actually drove the car for him and when he crashed, he sued the dealership for not explaining how cruise control works.

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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #30 on: August 23, 2007, 09:40:15 pm »
Atom
You're kidding about the cruise control thing.
I hope no one that dumb is driving a 7 ton motor home.
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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #31 on: August 23, 2007, 09:50:53 pm »
Starbucks sells WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY more coffee than McDonald's, Drew.

Methinks that's the amount of effort you've put into thinking about this:  "all they sell is coffee, so they HAVE to sell more than them".

http://www.caterersearch.com/Companies/33902/mcdonalds-restaurants-ltd.html

http://www.caterersearch.com/Companies/33917/starbucks-coffee-company-ltd.html#ProfileData

Three times as many units.  Sheer volume.  I get the feeling you believe that I think they outsell Starbucks by brazillions.  I'm simply telling you that in sheer volume, they sell more.

You express amazement that McD's makes that much profit on coffee alone and wonder why Starbucks doesn't make that much.

Is it impossible that you can't put two and two together simply because you've got this mental stumbling block of "but all they SELL is coffee!?!?!?!"  Or does it just boggle your mind that McD's is able to figure out how to sell coffee at a higher profit than Starbucks?

One way or the other, McD's is better at it than Starbucks.  No matter what you believe to be true.
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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #32 on: August 23, 2007, 09:52:21 pm »
Okay let's look at the facts logical.
  • McDonald's sells hot coffee
  • There was a warning on the cup that it contained hot coffee
  • Old lady thinks she can balance hot coffee between legs
  • Old lady's descision turns out to be a bad one
  • Old lady suffers burns because of bad descision
Where doesn McDonald's liability come in? It's unfortunate that she had to go to hospital but her age doesn't make her immune from stupidity. She could have sued the car manufacturer for not having cup holders., the manufacturer of the cup for not making a cup that can be stabily held between your legs but she chose to hold McDonald's responsible. The fact that the company took her serious enough to offer her $800 is already way beyond what they should have done (apart from PR reasons). Read Lee Iacoca "Where have all the leaders gone?" if you want an alternative point of view on the litigation culture in the US. 90% of all liability lawsuits world wide are initiated in the US!
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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #33 on: August 23, 2007, 09:55:45 pm »
Look at the link above as well.  50 million customers per day for McD's.  Guesstimating Starbucks customers:

http://local.google.com/answers/threadview?id=471821

You do the math.

Or put forth a modicum of effort to prove me wrong; "they just HAVE to sell more, Drew!" isn't going to cut it.
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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #34 on: August 23, 2007, 10:20:52 pm »
DrewKaree, before you berate someone get your own facts straight. McDonalds main products are hamburgers, not coffee. If you really want to compare you should count the number of cups of premium coffee they sell, leaving out the drip coffee since Star Bucks doesn't sell that. Starbucks has 42% of the US premium coffeemarket with no close competitor (http://www.wikinvest.com/stock/Starbucks_(SBUX)). McDonald's is gaining but does not sell close to the number of cups that Starbucks does. Dunkin' Donuts is a good competitor too.
« Last Edit: August 23, 2007, 10:23:54 pm by Singapura »
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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #35 on: August 23, 2007, 10:46:28 pm »
Technically, McDonald's should have moved for the case to be thrown out because the lady tampered with the burn safety device (the lid). She could have put the creamer in thru the sip opening. ;D

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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #36 on: August 23, 2007, 11:02:48 pm »
I like french fries.
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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #37 on: August 23, 2007, 11:07:55 pm »
I like french fries.

...and apple pies!  But damn those things are hot in the middle.  They really should have a warning on the....er...nevermind.   ;D

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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #38 on: August 23, 2007, 11:26:06 pm »
Okay let's look at the facts logical.
  • McDonald's sells hot coffee
  • There was a warning on the cup that it contained hot coffee
  • Old lady thinks she can balance hot coffee between legs
  • Old lady's descision turns out to be a bad one
  • Old lady suffers burns because of bad descision
Where doesn McDonald's liability come in? It's unfortunate that she had to go to hospital but her age doesn't make her immune from stupidity. She could have sued the car manufacturer for not having cup holders., the manufacturer of the cup for not making a cup that can be stabily held between your legs but she chose to hold McDonald's responsible. The fact that the company took her serious enough to offer her $800 is already way beyond what they should have done (apart from PR reasons). Read Lee Iacoca "Where have all the leaders gone?" if you want an alternative point of view on the litigation culture in the US. 90% of all liability lawsuits world wide are initiated in the US!

Before the coffee burning incident, coffee cups were NOT required to bear a warning that the contents were HOT.

sounds dumb, but still. 

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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #39 on: August 24, 2007, 12:43:37 am »
Atom
You're kidding about the cruise control thing.
I hope no one that dumb is driving a 7 ton motor home.
I have no idea if the guy was telling me the truth, but I did have to sign the waiver and that is the story the salesman told me when I asked why.

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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #40 on: August 24, 2007, 01:24:06 am »
DrewKaree, before you berate someone get your own facts straight. McDonalds main products are hamburgers, not coffee. If you really want to compare you should count the number of cups of premium coffee they sell, leaving out the drip coffee since Star Bucks doesn't sell that. Starbucks has 42% of the US premium coffeemarket with no close competitor (http://www.wikinvest.com/stock/Starbucks_(SBUX)). McDonald's is gaining but does not sell close to the number of cups that Starbucks does. Dunkin' Donuts is a good competitor too.

I'll help you out, since you're clearly thinking about something else.  The conversation was about the PROFITS of McD's on coffee alone.  Show me - point me to the spot - where you saw "the judgement awarded her $X based on McD's profit of PREMIUM coffee per day".  Then point me to where shmokes OR myself were delving into the intricacies of the different "levels" of coffee. 

If you really want to compare, you compare the product.  If YOU want to separate levels of the products, fine, but before you "berate someone, get your own facts straight" ::)  The conversation that you can clearly go back and read had no such delineation, and was comparing product to product. 

If you're going to be pedantic to win an argument, fine.  Just spare us when trying to interject it in the middle of the conversation.  The point that is still hovering over your head hoping to be noticed is that it's entirely possible (and probable) that McD's sells more coffee than Starbucks.

Per your own daft logic, I'll also parse the argument further, as you seem to want to do.  I claim the victory that McD's sells more NON-"premium" coffee than Starbucks.  That work for you? ::)  Based on that "fact" that you've made darn near indisputable, McD's then makes more PROFIT on that "non-premium coffee" than Starbucks.  I win again.  Point, set, match.

If you're going to fly your pretentiousness flag, try to deal with what's currently going on in the conversation, not some pedantic "win" you see a chance to snag.  Lastly, before you try to feign surprise at this, spare me the notion that you weren't able to follow the conversation and thought it should be comparing "premium" coffee.  Still brown?  Still hot?  Still scalding when poured on someone's lap?  Still talking about comparing profit per day on the brown hot scalding liquid that comes in cups and is called "coffee", and not "premium coffee"? ::)

 :lame:
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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #41 on: August 24, 2007, 01:38:16 am »
With all that hot air, why is it you're not a lawyer or some ---steaming pile of meadow muffin--- instead of wasting your time flipping burgers  ;)

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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #42 on: August 24, 2007, 02:18:15 am »
Shall we go back to topic? No use debating with someone who doesn't have a clue.  :dunno

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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #43 on: August 24, 2007, 02:23:27 am »
Shall we go back to topic? No use debating with someone who doesn't have a clue.  :dunno



Bah, you'll get used to it.  Drew berates everyone at some point.  Typing is his drug of choice, but he has bad trips a lot. :blah:

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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #44 on: August 24, 2007, 03:16:05 am »
Shall we go back to topic? No use debating with someone who doesn't have a clue.  :dunno

I felt the same way, yet you were compelled to post your initial nonsense.  Perhaps you were confused by the dazzling usage of your own rationale against your argument to hammer the point home.

At least you got McCoy to dust you off and get you back on your feet.
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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #45 on: August 24, 2007, 05:10:09 am »
Whatever happened to the kid that crapped in the pinto beans at Taco Bell?
Going to Mcdonalds for a salad is like going to a crack house for vitamins.

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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #46 on: August 24, 2007, 06:50:17 am »
Technically, McDonald's should have moved for the case to be thrown out because the lady tampered with the burn safety device (the lid). She could have put the creamer in thru the sip opening. ;D
I once ordered coffee from McDonalds and they had trouble finding a lid. I said it was OK and tried to take the coffee from them without the lid. They would not let me take it. They said it was fine if I took off the lid later, but then it was my problem. They claimed they would be held responsible if they gave it to me without a lid and I spilled it during my walk to the table.

So indeed they claimed the lid was their way of covering their responsibility.
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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #47 on: August 24, 2007, 08:00:02 am »
What killed Mickey D's was the fact they had over 700 prior complaints about the coffee being too hot.

and the fact that initially she was asking for $20k to cover medical expenses, and they offered $800.  $20k is a heck of a lot less expensive than the bad PR they received from this, let alone the monetary costs of the payout and modifying their packaging / process.

I'm all for personal responsibility, but 180F is a bit hot to be serving coffee.  I'm sure there was a marketing reason for it...serve it hotter so it stays hot longer, or some such silly thing.  Sure, it stays hot longer, but you have to wait 10 minutes before you can drink it.


zachary! i used to assume she got millions and had asked for that from the outset. never knew she had third degree burns and asked basically for medical expenses plus a little extra. i did not know they offered her $800 for such serious injuries. hence i am glad i dont have to feel sorry for mcdonalds! tommy, third degree burns to your genitals would result in removal of them. as billf said 'what are they worth to ya?'


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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #48 on: August 24, 2007, 09:58:14 am »
The best thing about this case is that there's so many snarky opinions on both sides that it leads to endless arguing.


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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #49 on: August 24, 2007, 10:12:25 am »

That pic was directed at the snarky people, not you. 

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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #50 on: August 24, 2007, 12:01:29 pm »
This reminds of when I bought a new car 6 years ago and one of the things I had to sign when buying the car was a waiver saying that they had explained to me how cruise control works.  I asked them why I had to sign such a stupid thing and they told me there was recently a lawsuit where a guy bought a motorhome, went driving down the road, set the cruise control, and then got up from the wheel to make coffee in back.  Apparently the guy was under the impression that cruise control actually drove the car for him and when he crashed, he sued the dealership for not explaining how cruise control works.
As it turns out, that story is completely false.

http://www.stellaawards.com/bogus.html

This guy runs a newsletter where you'll periodically get writeups about the latest real lawsuits that he comes across.

One of the funnier ones I read about was a guy suing Nike and Michael Jordan because he had a likeness to Michael Jordan that caused him grief and personal hardship or something to that effect.  He was suing both for like 5 mil.

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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #51 on: August 24, 2007, 01:02:35 pm »
This reminds of when I bought a new car 6 years ago and one of the things I had to sign when buying the car was a waiver saying that they had explained to me how cruise control works.  I asked them why I had to sign such a stupid thing and they told me there was recently a lawsuit where a guy bought a motorhome, went driving down the road, set the cruise control, and then got up from the wheel to make coffee in back.  Apparently the guy was under the impression that cruise control actually drove the car for him and when he crashed, he sued the dealership for not explaining how cruise control works.
As it turns out, that story is completely false.

http://www.stellaawards.com/bogus.html

This guy runs a newsletter where you'll periodically get writeups about the latest real lawsuits that he comes across.

One of the funnier ones I read about was a guy suing Nike and Michael Jordan because he had a likeness to Michael Jordan that caused him grief and personal hardship or something to that effect.  He was suing both for like 5 mil.
Ah, well like I said I didn't know for sure if the guy was telling me the truth, its just what he told me.  I wonder what the real reason I had to sign that waiver was.

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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #52 on: August 24, 2007, 01:06:33 pm »

He was a car salesman.  I wouldn't believe him if he told me lead is heavy.

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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #53 on: August 24, 2007, 01:12:11 pm »

He was a car salesman.  I wouldn't believe him if he told me lead is heavy.
Heh, well there was no reason for him to lie after I already filling out the paperwork to buy the car.  My guess is it was just a story floating around the car dealships at the time which they believed to be true.

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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #54 on: August 24, 2007, 03:21:18 pm »
Heh, well there was no reason for him to lie after I already filling out the paperwork to buy the car.  My guess is it was just a story floating around the car dealships at the time which they believed to be true.
Heh exactly.  It's an urban legend so pervasive, that even car dealers fell for it!

Thank goodness it's fabricated though.  I was just thinking how cool it would be to have an RV that did that though -- LOL

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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #55 on: August 24, 2007, 03:31:53 pm »
Heh, well there was no reason for him to lie after I already filling out the paperwork to buy the car.  My guess is it was just a story floating around the car dealships at the time which they believed to be true.
Heh exactly.  It's an urban legend so pervasive, that even car dealers fell for it!

Thank goodness it's fabricated though.  I was just thinking how cool it would be to have an RV that did that though -- LOL

There is technology out there right now in the middle stages of development that allows a car to drive itself. I've seen specials on tv about it, and read various articles in popsci dealing with it.

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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #56 on: August 24, 2007, 03:32:58 pm »

That has been developing for 50 years.  Won't happen.

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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #57 on: August 24, 2007, 03:35:23 pm »

That has been developing for 50 years.  Won't happen.

Yes, but now it works. Just not near ready enough for end-user use.

EDIT: apparently Opel already has a car ready for market that can operate itself up to 60mph.
http://www.edmunds.com/insideline/do/News/articleId=107011

Several cars already have intelligent cruise control that senses objects in your path, or adjusts for following distances, and monitors road lines.

Plain and simple, your blanket statement is outdated and wrong.
« Last Edit: August 24, 2007, 03:38:49 pm by shardian »

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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #58 on: August 24, 2007, 03:51:40 pm »

I still say it won't happen.  They can make it perfect.  People won't trust it.  I wouldn't.

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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #59 on: August 24, 2007, 03:54:39 pm »
I still say it won't happen.  They can make it perfect.  People won't trust it.  I wouldn't.

I sincerely hope it won't happen. Think about it. In the U.S. too many people don't want to take responsibility for their own actions. What's going to happen when this gets introduced to the masses.

"But judge! It wasn't me that ran over my ex-wife! It was the car!"

Edit: Snagged the wrong quote
« Last Edit: August 24, 2007, 03:59:44 pm by SavannahLion »

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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #60 on: August 24, 2007, 04:04:43 pm »
They had a Mercedes on top gear that would stop on it's own. That sounds freaky enough to me.
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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #61 on: August 24, 2007, 04:28:58 pm »
Think about it. In the U.S. too many people don't want to take responsibility for their own actions.

Yep, like spilling hot coffee on their lap and suing the a corporation for it.  ;)
« Last Edit: August 24, 2007, 04:34:47 pm by billf »

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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #62 on: August 24, 2007, 04:33:52 pm »
It's not the car driving that worries me, I fully trust it can do its job. It is more the undiscovered recalls that cause the car to malfunction and swerve off of a cliff thru no fault of the automation programming.

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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #63 on: August 24, 2007, 04:47:44 pm »

Being a long time software engineer, it's the ---smurfing--- software I don't trust.  I don't like the idea of my family cruising along at 60mph at the navigating mercy of some jackoff's buggy software.  Gah.

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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #64 on: August 24, 2007, 04:53:39 pm »

Being a long time software engineer, it's the ---smurfing--- software I don't trust.  I don't like the idea of my family cruising along at 60mph at the navigating mercy of some jackoff's buggy software.  Gah.

How you think I feel in any building being an engineer? How the ---fudgesicle--- any building gets built right with all the outrageously horrible architectural plans I've seen is still a wonder to me. ;D

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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #65 on: August 24, 2007, 05:17:47 pm »

Being a long time software engineer, it's the ---smurfing--- software I don't trust.  I don't like the idea of my family cruising along at 60mph at the navigating mercy of some jackoff's buggy software.  Gah.
Do you fly? You're at the mercy of software if you go in a plane too. From what I understood, most landings are automated these days. let alone the flight itself.

Actually even in most modern cars you are at the mercy of software (and hardware) already. I had a client who's car computer went berserk now and then. It ended when the car just took off on it's own, went across the road and dove into a field besides the road. Luckily the guy didn't get hurt and he didn't hit anyone.
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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #66 on: August 24, 2007, 05:20:59 pm »

Yeah, but a car's current software isn't navigating, it's just keeping the car running properly.

As for airplanes, I rarely ever fly, and even then an airplane is not a consumer item rushed to market and made in the tens of millions, revised every few months.

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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #67 on: August 24, 2007, 05:30:03 pm »

Yeah, but a car's current software isn't navigating, it's just keeping the car running properly.
In his case it was in control of the throttle and that's a pretty important part of navigating.

Quote
As for airplanes, I rarely ever fly, and even then an airplane is not a consumer item rushed to market and made in the tens of millions, revised every few months.
Still, people do give their lives in control to a machine. They don't really boast around that they do so though. Personally i found it more shocking to find out that  they let co-pilots train landing. Obviously they need to learn, but still, rather not on my flight.   I'll take a computer over a pilot in training :P

Would be cool if the car could drive itself. At least you could drink your coffee safely.
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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #68 on: August 24, 2007, 07:41:23 pm »

Would be cool if the car could drive itself. At least you could drink your coffee safely.

 :laugh2:


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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #69 on: August 24, 2007, 08:28:49 pm »
I like french fries.

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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #70 on: August 24, 2007, 08:31:19 pm »

I still say it won't happen.  They can make it perfect.  People won't trust it.  I wouldn't.

The next generation will. They'll wonder what the big fuss was about it.
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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #71 on: August 24, 2007, 09:20:18 pm »
Hell, I'd do it.  ---goshdarn---, I just drove from Salt Lake City to Miami.  Bloody 40+ hour drive.  It would have been so nice to just sleep.  And you're kidding yourself about the danger.  In your heart of hearts, you must know that accidents will steadily plummet as these things replace regular cars.
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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #72 on: August 25, 2007, 04:32:14 pm »
Starbucks sells WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY more coffee than McDonald's, Drew.

Methinks that's the amount of effort you've put into thinking about this:  "all they sell is coffee, so they HAVE to sell more than them".

http://www.caterersearch.com/Companies/33902/mcdonalds-restaurants-ltd.html

http://www.caterersearch.com/Companies/33917/starbucks-coffee-company-ltd.html#ProfileData

Three times as many units.  Sheer volume.  I get the feeling you believe that I think they outsell Starbucks by brazillions.  I'm simply telling you that in sheer volume, they sell more.

You express amazement that McD's makes that much profit on coffee alone and wonder why Starbucks doesn't make that much.

Is it impossible that you can't put two and two together simply because you've got this mental stumbling block of "but all they SELL is coffee!?!?!?!"  Or does it just boggle your mind that McD's is able to figure out how to sell coffee at a higher profit than Starbucks?

One way or the other, McD's is better at it than Starbucks.  No matter what you believe to be true.

Drew, nobody is better at it than Starbucks.  They grow all their own beans.  In fact, when you buy a coke from McDonalds, you are most likely buying a Starbucks product, because Starbucks provides more than 50% of the world's (or at least the U.S.'s) caffeine for softdrinks. 

McDonald's, according to your link, serves 50 million customers per day.  They don't serve anything like 50 million cups of coffee per day.  The vast majority of their customers are there for lunch and dinner.  Most of them are getting a coke with their burger and fries, not a coffee with their McGriddle.  For that matter, not everyone in the morning is even ordering coffee.  A good many of them are ordering orange juice or water or no drink at all.

Both of us are working off a great deal of speculation and gut instinct.  Mine is just right, while yours is misguided.   :P

edit: p.s. BTW, McDonald's profit for 2004 was approximately $400 million.  So, can I just reiterate that it's somewhat unlikely they make a $300 million per day profit on coffee?  It's just kinda tough for the average per-day profit on coffee to equal 3/4 of the entire corporation's per-year profit. 
« Last Edit: August 25, 2007, 04:38:29 pm by shmokes »
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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #73 on: August 25, 2007, 04:41:12 pm »
edit: p.s. BTW, McDonald's profit for 2004 was approximately $400 million.  So, can I just reiterate that it's somewhat unlikely they make a $300 million per day profit on coffee?  It's just kinda tough for the average per-day profit on coffee to equal 3/4 of the entire corporation's per-year profit. 
They probably take a huge loss on the burgers (selling them cheap) just to get people in the restaurant so they will drink coffee  :P
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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #74 on: August 25, 2007, 05:22:17 pm »

They probably take a huge loss on the burgers (selling them cheap) just to get people in the restaurant so they will drink coffee  :P


Just when I think I've got the whole thing sussed, Patrick comes along and turns everything I thought I knew on its head. 
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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #75 on: August 25, 2007, 05:23:46 pm »
edit: p.s. BTW, McDonald's profit for 2004 was approximately $400 million.  So, can I just reiterate that it's somewhat unlikely they make a $300 million per day profit on coffee?  It's just kinda tough for the average per-day profit on coffee to equal 3/4 of the entire corporation's per-year profit. 

Why do you keep mentioning $300 million per day profit on coffee?  That wasn't mentioned anywhere except in your speculation.  I previously posted this, but here it is again:

The jury also awarded Liebeck $2.7 million in punitive damages, which equals about two days of McDonalds' coffee sales.

http://www.lectlaw.com/files/cur78.htm

It has nothing to do with profit.  The $2.7 million awarded was the estimated amount McD's sold in coffee for 2 days.

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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #76 on: August 25, 2007, 05:51:55 pm »
Because, billf, those are the numbers Drew and I are talking about.  Regardless of whether they are correct, which they clearly aren't, that's what I thought the initial verdict was for (a common myth . . . just do a Google search and you'll see that a lot of people believe the same thing).   Anyway, that may be wrong, but nevertheless when I said that there was no way McDonald's makes that kind of profit in one day, Drew begged to differ.  In my more recent post, where I mentioned the numbers again, I was responding to Drew regarding whether it was possible that McDonald's really could make that kind of profit. 

Just to get it out in the open, though, you appear to be entirely correct.  It looks like she was awarded $2.7 million, which was then reduced by the judge to like $640,000 or something.

The upside of this, for me, is that if McDonalds is doing only $2.7 million in coffee sales every two days, that means that they're doing about the same in coffee sales as Starbucks is doing in profits on their sales every year!  Take that Drew!    ;D
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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #77 on: August 25, 2007, 09:22:03 pm »


the question that no one seems to be asking is 'why on earth would anyone drink mcdonalds coffee anyway?' even kava tastes nicer  ;)


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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #78 on: August 26, 2007, 01:22:31 am »


the question that no one seems to be asking is 'why on earth would anyone drink mcdonalds coffee anyway?' even kava tastes nicer  ;)

Funny you should say that. Round these parts (Pacific Northwest) McD's proudly serves SBC coffee....SBC is owned by Starbucks.  So a portion of McD's daily coffee sales, you guessed it, goes right into SBUX's pockets  ;D

Their coffee suppliers are regional however, so it varies depending on where you are.


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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #79 on: August 26, 2007, 03:05:58 am »


so a mcdonalds coffee in Java should be freakin awesome!


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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #80 on: August 26, 2007, 11:15:31 am »
In France McDonald's sells espresso drinks.  I got a latte there a couple times and it was pretty good, and far less expensive than it would be anywhere else.
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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #81 on: August 26, 2007, 02:06:32 pm »
In seattle, a 12 drip coffee at McDonalds (made with SBC beans) is cheaper than a 12oz drip coffee at an SBC shop - if you can find one that is.  There weren't a ton to begin with, and after starbucks bought them out a few years ago, they closed a bunch of SBC stores that were nearby starbucks locations, or re-branded them to be starbucks.   They've spun SBC to be more of a non-retail location brand, ie selling to restaurants, businesses, and some in the grocery store as packaged beans.

The funny/cool thing is that they left the SBC bean production/roasting process alone and seperate from their own process.  That's great IMHO because SBC really does have a different flavor that starbucks. 

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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #82 on: August 27, 2007, 09:46:25 am »

Doesn't McDonald's work very heavily on the franchise model?  I don't think we're talking about thousands of corporate owned stores... so the corporation itself isn't selling millions of cups of coffee and isn't profiting from them all.  They're profiting from some, sure, but the rest is license/franchise fees and supplies.

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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #83 on: August 27, 2007, 10:25:54 am »

Right.  So they could easily be selling millions of cups of coffee a day but the corporate numbers wouldn't directly reflect that.  You'd have to look into supply breakdowns of stuff like coffee beans (or grounds) and cups.

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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #84 on: August 27, 2007, 12:21:35 pm »
A friend of mine was in law school after she won this case.  They use it as an example of why an attorney shouldn't belittle the witnesses no matter how wrong they are.

McDonald's attorneys knew this case was a joke so they ripped into her.

At the end of the trial all the jury could think of was how disrespectful these powerful lawyers were to this poor little old lady.

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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #85 on: August 27, 2007, 01:00:44 pm »
WOW...long ass thread...I admit that I didn't read it all...did anyone bring up that McDonald's did all kinds of market research and found out that coffee drinkers perferred the coffee that was brewed at the really high temperature?

I worked at McDonald's before this all went down...and we were trained about that...so it isn't some spin thing that came out afterward.  The old lady was being dumb...or maybe she was trying to see if there was still life 'down there'??  I guess she found out.

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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #87 on: August 27, 2007, 03:02:44 pm »
Yeah, not sure about that part, but I do agree with the last part

"McDonald's took responsibility when one of its employees spilled coffee on a customer and settled cases of burns from such spills. Because a coffee-spill is usually the fault of the person who spilled the coffee"

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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #88 on: August 29, 2007, 04:23:52 am »
I got about two paragraphs into that article, biting my tongue, until I got to this part:

"today Starbucks has gone from a local shop to a dominant national chain, despite prices several times higher than McDonald's, because they serve their coffee hotter than McDonald's served it to Stella Liebeck"

Starbucks is a dominant national chain because their coffee is hotter than McDonald's?  That doesn't even make sense.


"boss, we're losing all our market share to Starbucks, cause they're 10 degrees hotter!"

"damn them and their magic coffee makers!"


 :laugh2: :laugh2: :laugh2: :laugh2:

i cant get very far into that link either. but for me its because it keeps questioning the legitimacy of the case. was it not held in an american court of law? does that not make it legitimate?  :dunno


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Re: i have a new understanding of the mcdonalds coffee case now
« Reply #89 on: August 29, 2007, 12:07:55 pm »
Well, according to the link, only one court in about 12 picked up the case...I think that clearly shows that the case was not legitimate and that it ran into a judge looking to get his name in the paper.  That's a completely different story.

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