If you seriously feel they are scamming you after getting the product and testing it out then send it back DOA. Just make sure that it is DOA. I would have no problems taking advantage of someone that was trying to take advantage of me.
D-
They sold it as-is. That's a powerful term in the retail world.
The feedback system is "flawed".
It is. You can do everything in your power, and describe something perfectly, and be given negative feedback, and not be able to do a thing about it. Or you can bid on something, have it arrived NOT as described, but you can't give the seller negative feedback, because they hold back to make sure you do the same first. Some aren't like this, but many are. (I hold back as a seller, to make sure the buyer read the auction correctly, as you'll see below.)
I sold a Game n Watch awhile back. Found it after 10 years at my parents. I described it as working with 2 new batteries (opened to test the unit.) Seeing as how I had no idea of what was supposed to be with this, this is what my description said. I provided a pic of the front of the unit. (Not the back as well, which could have saved me some headache.)
Well, some --cream-filled twinkie-- in Sweden won it. After he received it, he left me a negative feedback, saying:
Wrongfully declared product with lots of deficiancies (no serial number etc.)
My description never made any mention of these deficiencies. I
KNOW what this ---meecrob--- did. He confused my auction with someone else's. (He bought a bunch of these things in a small time frame.) When he received it, he realized he made that mistake, and felt like it was my fault somehow, or was a complete retard, and didn't realize he ---fouled up beyond all recognition--- up, not me. Either way, he decided to screw my perfect rating over, even though he was wrong, and I was right.
I petitioned ebay multiple times, even while the listing was still in their database to review this and remove my feedback. And of course, their policy is (paraphrased) "if we don't contact you or do anything, that means we decided against you." Hell, more like "we ignored you, and will continue to do so unless you provide that court order to remove the feedback, because we otherwise don't give a flying ---fudgesicle--- no matter HOW right you are."
My feedback: 72+ total, 1- (67 overall-some transactions with the same people.)
And no, I can't do mutual withdrawal. He left ebay shortly afterwards.
Onto my other story. A few years ago, I wanted to finally get FFX-2. I'll make this short as possible. Found an auction. Wording was VERY shady, as I would find out. Guy said he sold things that were received as overstock, or damaged goods. He provided a picture, (stock photo though.) I pay, then later get the game.
Only problem is the case appeared to have been melted/near a fire. A large portion of the sleeve was gone, and a large portion of the artwork under it gone/destroyed. Needless to say, I was mad. You would figure they would disclose the condition of each item IF IT WAS DAMAGED. But no, he thinks by having some fine print about how he obtains his goods in his auction covers his ass. Nowhere does he mention the actual condition of each item. As such, I thought it was safe to assume this particular item was overstock or whatever, and was in new condition.
His whole bit was "no other customers complain when I send them saws and stuff." My whole argument was "Neither would I if it's a box for a saw or whatever, but games are a different class. Many people care about the condition of the packaging."
We argued for a few days, then he took it back, LIKE HE DAMN WELL SHOULD HAVE. Along the way, while I was arguing (respectfully I might add) I suggested a few times that he needed to disclose conditions of items if they're damaged. He seemed irked each time I did, and said he didn't have the time to do such a thing.
What a dick. Moral? Beware of stock photos and people saying they get their goods because they're damaged. (usually among other reasons, like overstock from somewhere else.)