Wow, I consider myself pretty well versed in this stuff (I read this board about 100 times a day) but I must admit I'd never heard of the button box or the Canadian encoder!
hmmmm
The keywiz looks cool though, but it'll be hard to beat Ultimarcs support.
That one was news to me too. Thanks to Oscar for pointing it out to me a while back.
As for support on the KeyWiz, we don't expect that to be a problem, but as always, the customer gives out the final grades on this one

One thing I can tell you is that several years ago we had an endeavor that generated a customer base of close to 20,000. We dominated that particular market for 3 reasons; Quality, support and price. You always have a couple of people that you just can't please no matter how hard you try, but I'm happy to say that out of that number, you wouldn't even need to use your toes to count them.
KeyWiz has been shipped to a few select individuals for testing and reports so far have been very positive. It will be interesting to run this poll again after the KeyWiz is actually released

RandyT