Any Slikstik customers?

[psychlone78]

Hello All,
I ordered my slikstik nearly a month ago and I have heard very little back. Do they usually send you a email when its ready. Im kinda worried and anxious. I want to ask them how things are going but I get an auto message pretty much saying" be patient". I am aware that they are good at what they do and I have no hard feelings im just anxious. Anyojne else know how long it usually takes?

[somunny]

I think the website says something like "four to six weeks, etc...".  Hope for four, expect six.

Coop

[Stingray]

They're fairly well known for slow shipping. Customer service leaves a little to be desired as well. Good products though.

-S

[surf]

I ordered one at the beginning of the year, it arrived in about a week...

They are usually pretty good about responding to e-mail's, at least in my case.

I wouldn't worry....

Surf

[ften]

I ordered anodized joysticks on the 4/16, they just got here today... sitting at home right now waiting to be opened up by me...
Damn work...

-FTen

[dabone]

Took along time for my spinner that I ordered about a year and a half ago.

It took about 5 weeks to fill the order.


I email and the response took around 3 days for the answer (They were out of stock of the knob I wanted).


To me thats exceptable customer service.


(Not everyone can be like ultimarc, and answer emails on weekends, etc.)


Later,
dabone

[Target]

i agree with other posts here, ordered stuff from happs, ultimarc and slikstik all same day..sent to work

ultimarc came in first after 4 days. then happs next day and slikstik a week plus later.

but on the plus side , i got to play with them all when they came in, one at the time, rather than being overwhelmed.

not sure my boss liked that as much as i did.

[Steve Kaz]

I'm thinking of ordering one of their Quad cabs.  Do they use the best materials (joysticks, buttons, etc) or is there a chance that they'll have a cheap feel and skimp on those things?

[Joystick Jerk]

I'm thinking of ordering one of their Quad cabs.  Do they use the best materials (joysticks, buttons, etc) or is there a chance that they'll have a cheap feel and skimp on those things?

You can click a link called "Specifications" to get more details on each of their products; a list of all the parts they use. The only thing I question is their choice for the default joysticks, which are Happ Competition. Not a bad stick of course, but they don't give you a choice of anything else like Supers or any Ultimarc products. The only real joystick upgrades they offer are Rotary or Perfect 360's, which may be overkill for some people.

[Katana Man]

I've been a customer of SlikStik a few times over the past couple of years.  Their customer support is horrible.  Takes forever to get a response back from them.  To make things worse, they all share 1 email inbox and it's nearly impossible to carry on a conversation with just one of them (there are 3) all the way through till the end.

On a plus note, they did take care of me once.  I ordered a custom blank quad control panel, and it did not arrive the way I ordered it.  They paid for return shipping and cut another one for me to rectify the problem.  http://webwonderland.net/arcade/modifications.htm It took many months to get the control panel in my hands, but I am happy with the control panel.