Happ / Suzo UK

[Franco]

I sent an email to suzo.co.uk on friday to request a catalogue as they are the european supplier of Happ parts.

This is the reply I received.

Hello
 
Thank you for your Inquiry with Happ/Suzo UK.
 
Please be aware that we have a strict

[samusaran]

i know how you feel mate.on 28th march i ordered some parts off happ and got email confirmation.a week later i emailed them about order but got no reply.i emailed a further twice with no reply then suzo said theyd look into it.ive emailed them three times about it with no reply.everybody goes on about how good happs are but ive had nothing but trouble.they and suzo can sod off as ive taken my custom elseware.if they dont want custom from the little man in the street they should bloody well say so.

[SideShow Rob]

If you are going to place an order with Happ US - first ask Ponyboy (You can find his For Sale thread in the Buy/Sell/Trade forum...). He is a little cheaper than Happ, but his shipping and turn around times are much quicker, and he is a friendly, helpful guy to deal with.

I placed an order with him (I am in the UK too), and there was no problems at all - I will certainly deal with him in the future.

As for Suzo UK...they can go bust for all I care. Not only do they have the shittie$t web-site known to man, but they fail to answer emails, rarely have items in stock ready for dispatch, and generally, cannot be bothered with small money orders.

I would vote with your wallet, and take your hard-earned cash to a dealer more worthy...Andy @ Ultimarc, Ponyboy, and MikesArcade are all worthy dealers IMHO...

[samusaran]

i am using ponyboy for the parts i wanted from happs.ive had loads of stuff off andy this last month as ive been making my 1st cab.i'll have to look into mikesarcade.thanks for the tip.

[Grasshopper]

That's a bit worrying. I bought some stuff from Suzo a couple of years ago and the service I received from them was pretty good, and IIRC there was no minimum order either.

I guess since the merger, Suzo now has no real competition so we'll probably get more of this crap in the future.

Incidentally, you don't have to pay VAT and import duty on items worth

[gl.tter]

Yeah, I also contacted Suzo UK recently, trying to get hold of the Wico translucent leaf buttons (still no luck on those, anybody?).

[Franco]

Yeah, I contacted them a while before my recent mail. At the time the minimum order was

[Marky_1979]

this has totally screwed up my chances of making my cab iv bought half the stock from happs and now the rest will be little bits that wont add up to