Does the cocktail go straight to a front end or can you get into windows (or even dos)?
In windows you should open up notepad.exe and push some buttons and move the joystick to see if anything is being registered? Should normally come up with different letters and some numbers.
The same could be said at the dos prompt.
Try the pass through and see if the keyboard still works. The config program should be on the pc you might just have to perform a seach for lp24cfg or something like that. Then again the chip might be damaged when you lost the power strip but that's unlikely most likely just reset the chip.
http://www.hagstromelectronics.com/contact.html Maybe you could contact hagstrom and ask if they can email you back. I'm sure someone must have this type of encoder and be able to send you the program.
Don't really know but maybe something will help.
Cheers
-cdbrown