Identify this WG Monitor *UPDATED!*

[M3talhead]

This is looking worse for me day-by-day. I'm in Belgium and need a new monitor, but over here they're almost double what you'd pay in the States. I had considered buying a chassis from 8liners, but with no tutorial or instructions, I'm lost on replacing one of these things.

[menace]

its really not as daunting as you might think--all the connections are the same as on a typical arcade chassis (or else it wouldn't work right) so you document what plug goes where with pics and labels, then when you get the new one hook it up according to the instructions on the site and any unknowns you could ask here.  if you can install a cap kit you can install an 8-liners.

the real issue is getting the right info to them so that the chassis is tailored to your tube.  if you send him bad info , your chassis won't work correctly.

[Rocky]

stellarola,

You should give the convergence rings a shot.

[stellarola]

I dont even know where the convergence rings are, please show me.

[Rocky]

Magnetic Convergence Rings:

- Start at the neck board on the back of the monitor

- Follow the tube neck inward

- Before you get to the yoke (the copper windings), you should see some things that look like oversized washers with tabs on them around the narrow part of the monitor neck.

- Those are the convergence rings.

They can be spun / turned and will adust the picture in a major way.

[stellarola]

I'm not gonna mess with it. 

[hiperco]

Please keep us posted on what the seller says.

[stellarola]

Will do, bud. 

[hiperco]

Well?        

[menace]

Stellarola: when you hooked it up did you use just the vertical sync line or horizontal or both tied together?

[quarterback]

Will do, bud.

[stellarola]

Alright, now, after a month of no contact from the seller. I emailed paypal to investigate into my claim of being sold this crap monitor. Looks like the vote went my way  . The seller has to refund my total plus shipping costs. I was kind of afraid of shipping it back due to the cost. Everything should be fine now. It's kinda sad....My cabinet is basically done....all I need is a friggin monitor!!! Guess I'll save up again to see if I can find a reliable seller.

-Ben

[hiperco]

Amazing that the seller did not contact you.  Its too bad, he probably could have gotten some decent business from the posters here if he had made it right by you...

[Ken Layton]

Yeh, it's too bad this seller has not made good on this deal nor even bothered to respond to emails. I still see him selling on ebay though. My buddy Steve was going to order several 19 and 25 inch tubes from him. I hate to tell him that this seller has turned out to be a crook.

[stellarola]

I know, I really wished everything worked out. I mean the prices were great, the guy was nice. WAS. This is the email I got back from paypal....


"We are in the process of investigating the following claim:

------------------------------
Complaint Details
------------------------------

Transaction Date: Jan. 6, 2005
Transaction Amount: -$219.00 USD
Case Number: -------------
Seller's Name: kenneth -------
Seller's Email: -----------


We have determined that you are due a refund on this PayPal transaction,
including shipping and handling, once the item, in its original condition,
is returned to the seller. Please note that we may be unable to make a full
recovery of your payment from the seller, as we are limited by the terms of
our buyer protection policies.

[Ken Layton]

That seller's feedback rating is now down to 92% (and still private too). I wish we could see what the feedback actually says. There are several negatives in just the past month.

[stellarola]

Here is a small update. I shipped the monitor back the the seller about 2 weeks ago. The box was well packed. There was nothing cosmetically wrong with the monitor. I was expecting Paypal to say "here is the $219+ the seller owes you". NO, thats not what happened.. . As I was pulling up to my house I saw a box in the garage. It was the package I SENT!!! Dude this package was trashed. Then I opened the box in anticipation. The monitor was in pieces!!! I dont know much about this stuff or the name of the pieces but..the chassic was completely disconnected from the frame, the frame was bent, the bulb on the back on the tube was broken off with the toggle switches (rgb gains, etc). I DONT THINK UPS DID THIS. DUDE THE PACKAGE WAS LIKE 70 POUNDS. I wrote THIS SIDE UP, everywhere on the package. UPS even put fragile tape all over the box. That package was packed solid. When it was sent back to me, there was packing material missing in the box. Dudes...I am so pissed right now I could scream. I want to go to IN and break this guys kneecaps. I think he broke the monitor. Looks like someone took a sledge hammer to the thing. I called UPS store. The chick who answered was kinda laughing when I told her I thought the seller broke the monitor and not them. She said UPS will investigate it. We'll see how everything goes...this thing keeps draggin on....and on....


-Ben

[stellarola]

Here are some pics....My camera is out of battery life so I couldnt take a picture of the chassis disconnected from the frame.

[stellarola]

The funny thing is...the only problem with the monitor was a convergence issue. This has turned from an issue into a monster. I have terrible luck with arcades...I'm considering stopping. 

[quarterback]

I'm confused.  This guy busted up the monitor, then repacked it and paid the cost to ship it back to you?   Why wouldn't he just keep the monitor?  Why repack it and pay to ship it back?

[Ken Layton]

How did the monitor end up back at your place? Was it mis-addressed?

[menace]

Can you tell that it had been opened?  I would more likley suspect UPS than the seller but you would definitely know more than I would...

And if worse comes to worse I'll buy just the chassis from you--be good to have spares for this other pentranic i have

[stellarola]

How did the monitor end up back at your place? Was it mis-addressed?

No it was returned because it was "damaged". It was not working properly when I sent it out, not broken. Now the whole thing is busted to hell. I have yet to look to see if the tube was damaged as well. I JUST WANT MY MONEY BACK!! 

[Ken Layton]

You may have to do some investigating to find out where in transit this damaged occured. If it got damaged by UPS on their conveyor belts, had something stacked on top of it, or worse---fell off the truck/driver ran over, etc. then file a claim.

This is sure turning out to be a nightmare for you.

Reminds me of the time we had like 5 25" medium res monitors in a row arrive smashed from Sharp Image about ten years ago. It was due to bad packing on Sharp Image's end. From that day forward we ceased doing business with Sharp Image and bought strictly Imperial monitors.

[MonitorGuru]

As someone who has sold over 3000 items on eBay for 8 years and bought over 200 items in the last 4 years, here's my info regarding scamming sellers, bad packers, insurance claims, eBay and PayPal:


File a chargeback NOW (before your 60/90 day limit ends) with your credit card holder.

You've already went through PayPal and they found in your favor but couldn't recover funds. Therefore your rights include filing a chargeback with the credit card company.

If the seller and/or UPS makes good on insurance, then you can always have the chargeback reversed.

Do this NOW before you lose your chance.

Also file an eBay insurance claim. That coupled with the PayPal decision in your favor AND the fact he is racking up negs AND has hidden feedback, pretty much mean they will probably boot him.

However, be aware, eBay insurance DOES NOT COVER SHIPPING COSTS.

[stellarola]

I filed a complaint with UPS, said they would investigate it within 2 weeks. But the package doesnt look like it did when I packed it. Packaging is missing inside, the box is wrecked. I dont know what to do. I dont exactly know the process of which I should complain with my bank. I need Judge Judy or something, that would make it a lot easier.