Ultimarc Ordering Problems

[DarkSoul1]

I've tried to order several parts from the website this week.  I keep getting messages that none of the products can be ordered.

I know they are having probs with some ram chips (http://www.ultimarc.com/avgainfo.html), have they put a hold on all stock until it's sorted out?

Anyone know?

[JustMichael]

According to the very page you linked to and I quote:

ArcadeVGA Card Ordering Information
We are currently unable to supply this product owing to a major manufacturing problem. A batch of cards were manufactured with the incorrect RAM chips.

We are working as fast as possible on a solution for this, and will update this page when more information is available. Try hitting "Refresh" on your browser in case there is a later page available.

UPDATE 26 July

We have found a resolution to the problem, and hope to have cards available for despatch on Friday 30th. Thanks for your patience!

Andy Warne

Ultimarc

[Wizard of DelRay]

Not trying to step on any toes here, but I think his main problem was that he said he was unable to order any Ultimarc product.

DarkSoul1: I think that you're misunderstanding what it's saying.  It does say "We are currently unable to accept orders for this item.  Please refer to http://www.ultimarc.com/avgainfo.html for details."  and I can see where you might be confused, but I think it's actually referring to the huge text above that says "IMPORTANT MESSAGE ABOUT ARCADEVGA CARD".  So you should be okay to order other items, just not the AVGA (until around the 30th).

[clanggedin]

I just ordered an I-pac4 and some buttons from them with no problem at all.