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Author Topic: JPAC PC problems  (Read 1706 times)

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NoodleLeopard

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JPAC PC problems
« on: December 12, 2015, 02:30:39 pm »
I recently got my JPAC and I'm trying to update the firmware and configure it, but none of the software detects the device at all. Neither the u-hid, firmware updater, or winipac sees a board as "detected". The board installs just fine and shows up in my devices.
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mgb

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Re: JPAC PC problems
« Reply #1 on: December 12, 2015, 02:58:38 pm »
You're best bet will be to contact Andy Warne at Ultimarc.
He's very helpful with product support.

He's a member on here but you'll need more posts before you'll be able to pm him so it may quicker to
Contact him via his website
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PL1

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Re: JPAC PC problems
« Reply #2 on: December 12, 2015, 03:15:22 pm »
Quote from: mgb on December 12, 2015, 02:58:38 pm
you'll need more posts before you'll be able to pm him
FYI, Saint changed that when we started doing first-post approval in August.

PMs are enabled for Jr. Members. (Jr. Member = 1 approved post since August 5th)   ;D


Scott
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NoodleLeopard

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Re: JPAC PC problems
« Reply #3 on: December 12, 2015, 03:46:11 pm »
Thanks for the quick replies!
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mgb

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Re: JPAC PC problems
« Reply #4 on: December 13, 2015, 10:38:43 am »
Quote from: PL1 on December 12, 2015, 03:15:22 pm
Quote from: mgb on December 12, 2015, 02:58:38 pm
you'll need more posts before you'll be able to pm him
FYI, Saint changed that when we started doing first-post approval in August.

PMs are enabled for Jr. Members. (Jr. Member = 1 approved post since August 5th)   ;D


Scott

Cool, I didn't know that
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AndyWarne

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Re: JPAC PC problems
« Reply #5 on: December 13, 2015, 06:27:26 pm »
Quote from: NoodleLeopard on December 12, 2015, 02:30:39 pm
I recently got my JPAC and I'm trying to update the firmware and configure it, but none of the software detects the device at all. Neither the u-hid, firmware updater, or winipac sees a board as "detected". The board installs just fine and shows up in my devices.

Probably the wrong version of the WinIPAC program is being used, email me for help: andy@ultimarc.com
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mgb

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Re: JPAC PC problems
« Reply #6 on: December 13, 2015, 07:32:43 pm »
Like I said, he's very helpful.
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NoodleLeopard

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Re: JPAC PC problems
« Reply #7 on: December 14, 2015, 12:20:34 am »
I'm the one emailing you currently about this problem. I'm pretty sure I'm using a 2015 board since it displays REV_0030. I'm also using winipac v2 which I thought was suppose to be the correct version.

Update: I ended up using the older version of winipac, but I could've sworn I read somewhere that rev0026 and up is a 2015 version of the board
« Last Edit: December 14, 2015, 01:40:48 am by NoodleLeopard »
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