Whilst at first looks this may seem like madness, It isn't and here is why.
This issue has come about due to the need for councils to have a secure network connection to take any kind of credit/debit card payment. This has some very strict rules on what is and isn't allowed and Operating systems that are no longer getting updates are a no no. (Although you do get 6 months to resolve the issue before they stop access) Guess what all the self serve terminals in reception are based on? Yep you got it "Windows XP"

It would be a disaster for the government if councils were unable to take debit/credit card payments. We have to replace 800 Devices to meet the requirements for connection to the secure network. As per many other councils in the country this was never going to be completed in time for the cut off of windows xp support. (Due to some stupid rule of Efficiency and always giving value for money we are stuck in the dark ages of Server 2003R2 Windows XP and Office 2003)
Considering we will be spending somewhere near £200,000 just on the hardware to update all the existing xp devices to Win 7 Based units. And on top of that the costs for the server room have topped £500K. By doing all these upgrades it should keep us going strong for about 5 years. But the cost is 140K a year for the next 5 Years.
I Just checked and it seems that there are 433 councils in the UK so to keep the updates going for one year would be an average of 12k Per council. This gives everyone plenty of chance to update all of their old XP Devices whilst getting the best prices on the hardware by all ganging together and buying thousands at a time. A £20 reduction in the price of each device and I guess that the craziness of 5.5Million really is value for money

I'm not defending the decision, Hell we should have been replacing windows xp based units with Windows 7 machines about 2 Years ago, Then we wouldn't be in this mess, but hey who am I to decide on IT policy, We don't have problems, Just opportunities or I don't care how but just get it done is all they say
