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Author Topic: Keywiz problem  (Read 1939 times)

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fullerlee

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Keywiz problem
« on: November 30, 2003, 02:40:24 pm »
Hi,

I'm using Keywiz for my desktop cabinet.

I soldered everything a while ago, hooked up the buttons & joysticks and everything was fine, so I mounted it in the cabinet.

Now, 2 weeks later, the controls aren't working. Keywiz causes the computer to beep when I plug it in as if the input is invalid. When i try running keyscan, nothing comes up. I've tried this on 2 different computers with the same results.

My solders & joints all look sound, I've disconnected from all the controls, and I still have the same problem.

Can anybody help?

Thanks, Lee

SirPeale

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Re:Keywiz problem
« Reply #1 on: November 30, 2003, 04:30:40 pm »
I'm guessing a KeyWiz Eco model, since you mentioned soldering.

Send a message to 'RandyT' as he's the creator.  He frequents the boards here.

fullerlee

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Re:Keywiz problem
« Reply #2 on: November 30, 2003, 07:20:16 pm »
Yes it's the eco version.

I've now desoldered everything so am left with just the PCB with no wired hanging off it, still does the same thing.


Erggghhh. Thanks for the suggestion though, I'll message RandyT.

Lee

RandyT

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Re:Keywiz problem
« Reply #3 on: November 30, 2003, 08:31:18 pm »
Erggghhh. Thanks for the suggestion though, I'll message RandyT.

Check your PM (and your email!)

RandyT

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Re:Keywiz problem
« Reply #4 on: November 30, 2003, 09:59:50 pm »
Hey post what happens if you don't mind...I have one of these on my Christmas list...well I have the Keywhiz Max on there....no soldering for me...too much work!  ;)

fullerlee

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Re:Keywiz problem
« Reply #5 on: November 30, 2003, 10:05:38 pm »
My advice on the KeyWiz would be to definately get it, even more so now I've been in contact with RandyT - really good customer support.

The problem I'm having has been tracked down to my wierd motherboard (pulled from an old industrial system).

I'm still very happy with the keywiz.

papaschtroumpf

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Re:Keywiz problem
« Reply #6 on: November 30, 2003, 10:07:42 pm »
I agree that Randy's support has always been great!

fullerlee

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Re:Keywiz problem
« Reply #7 on: November 30, 2003, 10:55:44 pm »
Thought I'd better write a message to let people know the outcome.

I have a wierd motherboard, that was the problem. Keywiz wouldn't work with it. I reflashed the bios with a more up to date version, and it's now working.

The quality of keywiz, and the customer support is second to none.

Lee

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Re:Keywiz problem
« Reply #8 on: December 01, 2003, 01:50:08 pm »
Oh cool, glad to hear it worked out.  BTW, do you know what kinda mobo you have?  

Hopefully, Santa will be dropping one in my stocking.  ;)
« Last Edit: December 01, 2003, 01:50:59 pm by BLACK KNIGHT »

fullerlee

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Re:Keywiz problem
« Reply #9 on: December 01, 2003, 02:16:14 pm »
The motherboard manufacturer I think is TMC, model number LI6BM.

From the info I've been able to find out about it, it's meant for industrial usage, and because of that I think it has a few quirks.

In future, I wouldn't worry in the slightest about incompatibilities with motherboards if even this wierd one I have is now working.

Lee

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Re:Keywiz problem
« Reply #10 on: December 01, 2003, 04:46:47 pm »
I'd like to chime in with my approval of RandyT's customer service.  I emailed him at 1 AM one night to tell him my Shazam key didn't seem to be working right.  When I pushed it, I'd get a "Page Down" sent to the computer.  At 1:24 AM, he emailed me back and told me to check the button wired to some other terminal block, and that I'd notice my switch was wired in the NC instead of NO position.  I'll be damned if he wasn't right.  It would have taken me forever to figure that out, and he solved it like he was a psychic.  Thanks, RandyT!  The Keywiz is definitely worth it.