Aimtrak problem!!

[rawbe]

Just received an Aimtrak gun. It worked when I plugged it in. I tried to update firmware. (WHY DID I DO THAT?!?) When it started updating the uploader utility popped up. When i tried to "select file" it states no device. now my gun is lost. when i try any option  I get this error: 

"in handled exception has occurred in your application. Object reference not set to an instance of an object."

I have tried uninstalling everything. I have also tried "system restore" with no luck.

Any suggestions?

[blashyrk]

You may have bricked your gun, the manual states that you should NOT update your firmware unless directed to do so. There are a few different hardware versions, if you updated with the wrong firmware it could be bricked.

[Dawgz Rule]

Reach out to Andy.  He will be able to help you out.

[rawbe]

Man.....this stinks. I emailed Andy. I hope he can help!

[blashyrk]

Hope it works out for you, Im assuming you have to send your gun back to get fixed. Not to rub it in, but I just got a dual kit (from arcadeguns.com)and I'm having a blast

[WindDrake]

I think there is a recovery mode they can be put in, basically unbrickable. Calling AndyWarne!

[rawbe]

WindDrake- that would be awesome!!!! Fingers crossed.

[rawbe]

I am waiting for Andy's help on the situation I tried to plug the gun into my laptop with Windows 7. I ran into the same problem. Windows did not recognize the device. Has anyone ever flashed the gun to it's default settings?

[Drakin]

I had ran into something similar but it was a few years back...I had ended up sending the module back to Andy and he sent me a new one.

Hopefully Andy can just run you through a quick fix if not I'm sure he'll take care of ya.

[rawbe]

I had to mail it back so Andy could reprogram the gun. So now it's time to wait patiently and learn my lesson

Thanks for the help!