Trackball/Windows axis problem

[surface tension]

I've got a strange issue going on with a trackball and thought I'd throw it out here. I've installed loads of these and never seen this issue before, so I'm stumped.

I have a Happ trackball, connected to a Minipac which has stopped working on the y-axis. Initially I thought it was the encoder board. So I swapped this out and nothing changed. I tried another Minipac with the same result. I connected a mouse and this works fine.

So I then started to look at deleting the driver and letting it find it again, so switched to the Admin account so I wasn't constantly putting in the password. Well, the trackball works in this account. So I switched back and confirmed, it works in one Windows user account and not the other.

So, to get it working again (I assume), I can create another user account and configure, but I don't like not knowing what's happened! Plus, it could happen again. I have no idea how it happened, but it was some time during the Revival show last month whilst out in the wild.

Any help is appreciated, thanks.

[Hoopz]

Wow, that's odd.  What version of Windows?  I wonder if it has something to do with the UAC (or whatever it's called now)?

[Dawgz Rule]

Off the top of my head it could be a profile issue or it could be some sort of permissions issue although both seem somewhat strange.  I would make the user that it doesn't work an administrator on the computer and see if that fixes it.

[surface tension]

Thanks for the replies.

It's Windows 7 Home Premium.

That seems like a good step to try Dawgz. I'll have a go later.

[surface tension]

I tried changing the user account to admin, but no joy. Thanks for the suggestion.

Unless anyone else has any ideas, it looks like I'll need to create a new user account.