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Author Topic: GroovyGameGear.com Packaging / Shipping / Customer Service Review  (Read 2675 times)

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Slig

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First off... I am brand new to the hobby, I just started researching it less than a month ago. I was worried about ordering from an online site I had never heard of before. Mostly about the level of quality, shipping times, and customer service I would receive.

I had seen pictures and videos of control panels with buttons lit up by RGB LEDS, and knew that is what I wanted. So I started doing searches for the perfect button. I was only finding buttons that were either pure solid colors with 0 translucency , fully clear, or not concave style (which I wanted). Then finally I randomly stumbled on a post by RandyT here on these forums, stating GroovyGameGear.com had the "Electric ICE 2 Lightable Horizontal Pushbutton" back in stock. I instantly knew they were what I wanted when I saw them. Sadly there was only 5 left though :(

Well I bought the 5, and added the options of True-Leaf Pro™ for the switch, and RGB-Drive II w/ 24" Color Coded Wires for the illumination of each button. They arrived today, which was much faster then what I assumed it would be for processing and shipping.

I was VERY impressed with professional and organized packaging they came in! The fact that one of them was fully put together so I now have a perfect guide to follow for the others, was an awesome touch! The quality of the parts are impressive as well, they seem very well made.  I have attached a picture so you can see how I received them (hopefully anyway, as it is not showing up in preview).

Also I had sent them 2 emails, one about an ETA on more buttons in stock, the other with some questions I had about another product. I got very fast responses from Randy both times.

In short, I am very glad I purchased from GroovyGameGear.com and will many more times in the future. I am also very grateful for RandyT's post leading me to this SUPER EPIC site!

cmoses

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GroovyGameGear.com Packaging / Shipping / Customer Service Review
« Reply #1 on: January 23, 2013, 12:55:09 am »
What is the ETA on having the Electric Ice 2 buttons back in stock?  I am currently working on a cocktail cabinet and think I will be using them for this build.

What will you be using to light them?

Slig

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Re: GroovyGameGear.com Packaging / Shipping / Customer Service Review
« Reply #2 on: January 23, 2013, 08:53:31 am »
He stated in the email he would have more in a week or so (which was on the 17th). I checked the site everyday after that. Well like 3 days when I was about to leave work, I saw there was 10 in stock. In the 45 minutes it took me to get home, they were already sold out lol.  :'(

I will be using the LED-Wiz board from GroovyGameGear.com to power them.