I sent you a PM asking if you still have the trackball booster kit wheels available for this Betson unit. Are they still available?
I have a limited quantity of these left. They are different than the ones we currently use, so they are "old stock" and we probably won't make any more when they are gone. You can place an order for a "Widget" at the store and state in the comments that you want a set when you check out. We'll fix the order so everything is proper, so don't worry about the totals at that point.
My trackball seems to be moving in the casing even though everything is installed properly. Hard to explain. If I roll the ball to the left, it kind of pops up like its coming away from the rollers for a second, like if I were to try and pick up the ball. Not sure why this is happening.
The usual reason for this is sticky, or non-broken-in bearings. Some units have bearings packed with heavy grease, which is not good in this application. Take the unit apart, clean and inspect your rollers, and check that the bearings are free-moving. The more resistance the bearing has, the more likely it is that this will occur. Also check how freely the rollers move when installed. If the case is tight and putting pressure on the bearings, this can restrict movement internally as well. (looks like BobA beat me

)