Spinner not recognized by win 7 64bit

[khargy]

So I just finished building my brand new computer for my cabinet and I noticed my Tornado Spinner is not being recognized by windows 7 (64 bit). It's a brand new fresh install. What's weird is that it's not showing up in device manager at all... I know it's not a hardware problem because I can connect it to my macbook just fine. I don't think it's a bios problem because my bios is seeing two mice at bootup. So I think it's windows problem. It should just be a regular mouse so I'm not sure what the difference is -- both my trackball and regular mice come up just fine.

any thoughts?

[JODY]

Have you tried it on several ports to make sure it is not a port problem?  Besides not working at all, I've seen some PCs get dirty USB ports and a little cleaning or unplugging and re-inserting a cable a few times can clean it enough to get it functioning again.

[khargy]

yea, the spinner doesn't work on other ports and my regular mouse works just fine in the same ports

[NoBullMAME]

I haven't used the Tornado spinner, but I have use lots of other models. They all seem to use standard HID drivers (basically mouse drivers).
So, I don't know, but I think i'd either be a bad hid driver or a bad board on the spinner.

[khargy]

Ok, after ALOT of trouble-shooting, I got it sorted out. Although it's still weird. I installed Win7 64bit on my Dell, and the spinner worked as expected, so it must be at least partially related to my new box. After some more playing around I discovered that if I plug the spinner into a powered USB hub then windows sees it as expected.

[NoBullMAME]

Ok, after ALOT of trouble-shooting, I got it sorted out. Although it's still weird. I installed Win7 64bit on my Dell, and the spinner worked as expected, so it must be at least partially related to my new box. After some more playing around I discovered that if I plug the spinner into a powered USB hub then windows sees it as expected.

I've seen this with USB keys. I'd refrain from plunging it and unplugging it as much as possible. Either your USB port or plug might be going bad--But really that's just a guess.

[newmanfamilyvlogs]

Could also be that your mobo just isn't suppling enough current to the ports or perhaps there is another high drain device on that segment. I've seen laptops bad about this with bus powered external harddrives. Also some cables. I've got a short usb extention cable less that three feet that exhibits similar symptoms with various devices.

[NoBullMAME]

Could also be that your mobo just isn't suppling enough current to the ports or perhaps there is another high drain device on that segment. I've seen laptops bad about this with bus powered external harddrives. Also some cables. I've got a short usb extention cable less that three feet that exhibits similar symptoms with various devices.

Good call; I totally missed the fact that it was a "powered USB hub" I'd be leaning towards that over a bad connection.