My advice, take it for what it is worth, is to not do business with Computer Surplus Outlet.
I am always willing to give a new vendor a try, so I placed an order for a few components I needed for various projects. Minor stuff. It came out to $180.00
They charged my visa check card right away. After a week of checking the status I emailed them and asked what the story was. They apologized and promised shipment on Tuesday. Tuesday and Wednesday came and went, and the order did not ship.
I asked for my money back, and they tell me it will take 7 to 10 days to process the request. It sure did not take them 7 to 10 days to charge the card.
I know there are plenty of businesses that do charge the customer up front, and then deliver whenever is convenient to them—I just choose not to do business with them.
Compare and contrast—I ordered a couple of 80 gig hard drives from Tigerdirect on Friday, and they shipped on Friday. Better prices too.
Regards,
Keith