dude, you are my new hero. i cant frickin believe i didnt see that. i did plug it all in and wiggle the plug while pushing buttons but it didnt work that way.
the 2 ground connections were broken in a perfect ring. fired up the iron and resoddered them. works fine now. thank god im so lazy and hadnt sent it back yet.
Andy, you should check your Ipac 4's, you seem to have gotten a bad batch.