Newb 1st time WG K7000 to PC Problems

[atomikbohm]

Alright, I've got my K7000 25" monitor hooked up finally got some neck glow, hook up my pc (Nvidia 9600GT vid card on Vista 64 running soft 15 w/ the dongle, thanks sailorsat) wait for windows to start, turn on the monitor and all I get is a purple/pink screen with a dark blue vertical bar running the full height of the screen.   

I played around with the controls on the remote board on the off chance that I had something turned way up or way down with no success. 

So the $10,000 questions are ... is it a hardware, software or user error that is causing this issue.  ... and of course how do I correct it.

thanks for the help everyone

[atomikbohm]

Update,

I've borrowed an ArcadeVGA card from a friend and after playing with the R,G, & B Drives, cut offs and the controls on the remote board I was able to get windows to appear... sort of. 

There are 2 issues

1) The screen is split in two with what would usually be the right and left sides of the screen are now combined in the middle of my screen (i.e. a big black bar).  There is only 1 screen however it just appears to be shifted over 50% of the screen with.  the Hoizontal pos pot dosn't adjust any where far enough to correct this problem. 

2) ...and everything is red.  While playing with the RGB drives I was able to get close to a normal looking colors but I had to adjust the red almost all the way down and the blue 1/2 way and green almost all the way up.  Is this normal?

Any help would be appreceiated.

[Kevin Mullins]

1) The screen is split in two with what would usually be the right and left sides of the screen are now combined in the middle of my screen (i.e. a big black bar).  There is only 1 screen however it just appears to be shifted over 50% of the screen with.  the Hoizontal pos pot dosn't adjust any where far enough to correct this problem. 

You failed to mention what resolution you are trying to run on it.
Try somewhere in the neighborhoods of 640x240

2) ...and everything is red.  While playing with the RGB drives I was able to get close to a normal looking colors but I had to adjust the red almost all the way down and the blue 1/2 way and green almost all the way up.  Is this normal?

Are you adjusting both the DRIVE and CUTOFF ?
And it's best adjusted with some form of color test pattern on screen to get all colors equal correctly. (when white is white then you know it's right)
Such as the Nokia Monitor Test : http://www.softpedia.com/get/Multimedia/Video/Other-VIDEO-Tools/Nokia-Monitor-Test.shtml

[atomikbohm]

I realized with the help from Andy at Ultimarc that I had the windows default drivers for a Radeon 2400 instead of the ArcadeVGA2 drivers.  After updating to the correct Driver my split screen issue was resolved!!! thanks Andy great support for great products once again.

As far as the Red issue I've adjusted both the drives and the cut offs.  With all of the RGB drives turned all the way down and the cut off all the way up there is still a red-ness to everything including screens with black, like the color screen on Street Fighter II's service screens. 

I did notice tonight that when I turn on the monitor with my PC off there is a grayness but as soon as I turn on my PC the 'grayness' instantly turns red and stays that way till I turn off the PC, then it turns gray again.  Which begs the question is it my ArcadeVGA card sending a red video signal (seems unlikely) or is it my chassis sending a hot red signal to the tube?  I did verify that it's not my tube by switching the red wire leading to my monitor with the green and then the blue.  I get the same hot signal on all 3 colors when connected to the red wire from my vid card.  The red drive and cut off pots do both have an impact on the screen so I doubt that they are the issue. 

Any other ideas on how to proceed?

...and sorry Kevin I did try the Nokia test patern but Vista 64 dosn't play well with the program.  Thanks for the suggestion though that's what prompted me to use the SF II service screens.

[atomikbohm]

update ...

Tonight after removing my vid amp that there is almost no red showing on the color bar screen.  green and blue a plenty but no red (unless I switch it with the green or blue)  which if I thinking right means 1 of 2 things.  Either my ArcadeVGA isn't sending a red signal or it's getting lost in my monitor.   

Any suggestions on how to verify either of these possibilities?  Or any thing else I didn't think of... 

thanks again for any help

[Kevin Mullins]

update ...
green and blue a plenty but no red (unless I switch it with the green or blue)  which if I thinking right means 1 of 2 things.  Either my ArcadeVGA isn't sending a red signal or it's getting lost in my monitor.   

Since you get red using a green or blue input then it should not be a monitor fault.

Double check your red line on the breakout cable going from the ArcadeVGA to the monitor.

[atomikbohm]

Since you get red using a green or blue input then it should not be a monitor fault.

Double check your red line on the breakout cable going from the ArcadeVGA to the monitor.

Test that the red is connected (test resistance) or test voltage pin 1 and 5 on the 15 pin plug (red and ground respectivly)?

[Kevin Mullins]

Yeah basically you get the idea...... can't rule it as an ArcadeVGA fault without ruling out the cable itself first.

[atomikbohm]

Yeah basically you get the idea...... can rule it as an ArcadeVGA fault without ruling out the cable itself first.

Kevin, here's the weird part.  I tested both the cable and the card, both tested good.  Connected it all back up and all is working, including the red color, in the appropriate way.   I don't know how to explain it but there it is.   

My concerns now are 2 fold. 

1) I pray that just as abruptly the red doesn't go back to the way it was.
2) It appears that I need to adjust the geometry of my monitor, at least the bottom right corner is out of line with the top right corner and on the white and red boxes test screen I can see a little red above the upper right corner box.  Looks like I'm not done yet 

any advise on either or both issues ... anyone

... and I wanted to express my gratitude to everyone who read this thread, especially those who offered such sage advise.  Thanks!!!

[Kevin Mullins]

Kevin, here's the weird part.  I tested both the cable and the card, both tested good.  Connected it all back up and all is working, including the red color, in the appropriate way.

That also kinda confirms a bad connection somewhere.
You may want to check the solder joints on the input header pins on the chassis itself.

Hard to tell quite what your other geometry issue is from the description.
Sounds kinda like the convergence may be off just a bit, or the yoke is turned a bit.
If you can grab a pic that might help determine.

[atomikbohm]

Sorry I haven't responded but I've had a heck of a time getting pics that showed what I was attempting to describe.  This is the best I could come up with.  Sorry about the file sizes but I though the more info the better.

I havn't been able to find any bad connections that would explain the red problem but I'm still looking.





















Thanks again for the help

[SirPeale]

I'm seeing a tiny/minuscule geometry/convergence issue.  Really tiny.  Not worth bothering with.  Unless that's not what you're talking aboot...

[atomikbohm]

No, I was thinking of the geometry and convergence issue(s).  The corners not being consistently shaped, specifically the bottom right corner, caught my eye 1st.  But also the fact that if you look at the close ups of the corners you can see that the red box seems a little slanted, follow the pixels and you can see that they appear striped instead of in a column. I thought while I had the monitor out of the cab I would try to get it as close to perfect as I could.  Am I just being a perfectionist or will it be visible during game play? 

My next concern is the horizontal width.  From the pictures you can see that once I get my bezel back on the sides are going to get cut off a little.  Any suggestions on adjusting the horizontal width coil safely?

... and lastly, in these pics I have my vertical position turned all the way up and ascetically I could ask that the picture be a little higher.  Does having it maxed out put any undue stress on the chassis components?  Is there a way to adjust it more or a component that I should replace while I have it out of the cab?

thanks for all the help everyone.

[atomikbohm]

In addition to the above I've noticed that on several resolutions there is a bright wight bar across the bottom of my screen.  Usually I can see it on resolutions where the windows task bar is smushed.

If I wait for windows to go into low energy mode and stop sending a video signal the bottom on my screen has a "gray" bar across the bottom of my screen.  Can any thing be done about this?  Or should I just let it go?

I'm running windows XP 64 with soft 15