D9200 board failure

[PhoneGuy]

I recieved a new D9200 a few weeks ago.  My cabninet is still under construction so not much time spent on the d9200.  It went from a great picture to a dim nearly colorless picture (green/gray tint) after shutting it down and starting it back up a few hours later.  The on screen menu looks fine, at least it's not dim. A Wells Gardner tech said it was probably IC101 and possibly IC103. Wells Gardner is sending out a replacement chassis.

Anyone else ran into this problem?  Any difficulties swapping the chassis boards I should lookout for.  I see there is a big hunk of putty holding the neckboard in place.

[Wade]

This sounds almost exactly the same as what happened to mine after about 10 hours.  Boy did I freak, I thought I was going to have to ship the entire thing back! (big $$$!)

Anyway, they thought it was the neck board.  So I replaced that first.  That required using a razor to cut the rubberish sealant holding it on at the tube neck.  It slid right off and I tried the replacement one (my replacement electronics were not brand new, unfortunately).  I never put another sealer to hold the new neck board on. I probably should, but I need to find out if some regular silicone chaulking is safe to use, or what exactly I should use.

That didn't fix it.  So then I (nervously) discharged the tube.  No spark or noise happened, so I assume the auto-discharge feature was working as it should.  Then I swapped all the remaining boards.  There was really nothing tricky to it.  I didn't even remove it from my game cabinet (thankfully - I wasn't looking forward to doing that since the thing is so heavy!).

It worked!  And has worked fine ever since.

This really sucked for me because I had just got my cabinet all together and working and then the freakin' monitor died!  It was so anticlimactic!!

Wade

[PhoneGuy]

The replacement chassis showed up yesterday. They were not new parts.

Since the replacement boards were already connected together I figured I should swap them all since maybe they are matched up.  My tube also seemed to be dischagred.  I swapped the boards without to much effort and the monitor seems ok.  Hopefully I can get my cabinet finished before long so that I can give it to a real test.  

Did you have to eat the return shipping costs of the old parts?

[Wade]

I ate the return shipping but I didn't even try to get them to pay it.  I was just happy that all I had to do was ship the old part back.  Shipping for me was only about $10, I used Fedex Ground.  I was happy to only be out $10!

Wade