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Author Topic: Gamecrazy 360 extended warranty  (Read 5644 times)

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SithMaster

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Gamecrazy 360 extended warranty
« on: May 15, 2008, 04:46:40 pm »
So I just bought my first 360 from a gamecrazy (instore) and the guy mentioned that I should get the extended warranty.  Eventually I caved and got it so now I'm wondering if I just made the worst mistake of my life.  I figure the 360 doesn't have the best record for reliability but I've never bought a warranty since well they tend to be useless.  Has anyone here ever bought the warranty from gamecrazy, any other store, and actually need to use it?  I figure getting it was a mistake (a $40 mistake) that I will have to live with.   :banghead:
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shmokes

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    • Jake Moses
Re: Gamecrazy 360 extended warranty
« Reply #1 on: May 15, 2008, 06:33:56 pm »
That you will have to live with?   ;D  It's only $40 . . . I mean, that's almost enough to buy a game, but I can't imagine that it's going to keep you up at night if the warranty expires without using it.  Personally, considering the failure rate, I think that's probably the best $40 you ever spent.
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DJ_Izumi

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Re: Gamecrazy 360 extended warranty
« Reply #2 on: May 15, 2008, 08:20:55 pm »
Some models of the 360 have up to a 33% hardware failure rate, or at least that's what some retailers have reported.

In the case of the 360, hell yes, get the warrenty.

SithMaster

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Re: Gamecrazy 360 extended warranty
« Reply #3 on: May 15, 2008, 09:57:11 pm »
While I was at work today I thought some more about the terms of the contract and well they seem better than I had originally thought.  Assuming they live up to the agreement then it will be worth it.  I guess the way the guy tried to sell it to me was suspicious.  It went like this

Employee one: So do you want the warranty blah blah blah.
Me: Nope
Employee two (manager maybe):Did you ask if he wanted the warranty?
Employee one: He said he didn't want it.
Employee two:Blah blah blah i've had three fail on me and my friends are all on their second.
Me: Were they launch versions?
Employee two:Blah Blah Blah (didn't answer my question).  I'm not trying to get you to buy it or anything.

I walked away thinking they pulled one over on me.  Yes they do fail but really it seemed rehearsed (of course they could honestly just have been used to warning people).  Shmokes you've put my mind at ease.  :)
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DJ_Izumi

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Re: Gamecrazy 360 extended warranty
« Reply #4 on: May 15, 2008, 10:04:01 pm »
Well, think about it.  They also have to sound polite.  Their boss wouldn't llike it if they caught employees basicly saying "So, you're buying a 360?  These things sometimes drop like flies, you might even have to replace it three times in some cases!  It could die in a matter of WEEKS if you're unlucky! ...So will that be cash or credit?"

It also makes it hard to make a sale. :)

Now, I know some people who's 360's they've had since launch and operate just fine.  But the failure rate is high, high enough that I would refuse to ever buy a used 360 just cause I would have ZERO protection agianst red rings and other failures and the odds are just too high to say 'I'll risk it'.
« Last Edit: May 15, 2008, 10:09:53 pm by DJ_Izumi »

pointdablame

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Re: Gamecrazy 360 extended warranty
« Reply #5 on: May 15, 2008, 10:42:21 pm »
I hate hate HATE extended/store warranties, but this was probably a good decision.  Even though MS would potentially fix your broken 360 for free, you may be out a system a few weeks to a month.  this way if your system does fail you can walk in the door and walk out with a working system.

Worth $40 to me, but the 360 is probably the only thing I'd spend the cash on for a warranty.
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DJ_Izumi

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Re: Gamecrazy 360 extended warranty
« Reply #6 on: May 15, 2008, 11:09:57 pm »
I love it when I'm at EB Games and they offer e the $2 warrenty on their $2.99 PS1 games. :)

"Would you like the warrenty?  It's only $2."
"The game is only $3."
"We can replace your game if it gets damaged or give you a refund."
"So you'll replace Point Blank, which you will likely NEVER a copy a copy of, or give me y $2.99 back if I give you $2?"
"Look, we're REQUIRED to ask, alright?"
"I'll pass."

SithMaster

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Re: Gamecrazy 360 extended warranty
« Reply #7 on: May 15, 2008, 11:18:06 pm »
So my gamertag is HS113 Slayer if anyone would like to send me a friend request.  Right now all I have is Halo 3 so the games I will be playing are limited.
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AtomSmasher

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Re: Gamecrazy 360 extended warranty
« Reply #8 on: May 16, 2008, 02:18:47 am »
Didn't microsoft extend the warranty on all 360s to several years?

DJ_Izumi

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Re: Gamecrazy 360 extended warranty
« Reply #9 on: May 16, 2008, 03:18:06 am »
While they have, it means you first have to call Microsoft.  Wait for the shipping materials.  Ship the Xbox to Microsoft.  Wait.  Wait.  Wait.  Wait some more.  Get your Xbox back.

I'm pretty sure with any instore warrenty, they can just go 'Yup!  It's broken!' and pull you a new one off the shelf.

Additionally, Microsoft ONLY extended the warrenty on thte 3 red LEDs known as 'Red Ring Of Death'.  Other failures are not protected beyond the normal Microsoft warrenty.
« Last Edit: May 16, 2008, 03:20:24 am by DJ_Izumi »

AtomSmasher

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Re: Gamecrazy 360 extended warranty
« Reply #10 on: May 16, 2008, 11:30:32 am »
While they have, it means you first have to call Microsoft.  Wait for the shipping materials.  Ship the Xbox to Microsoft.  Wait.  Wait.  Wait.  Wait some more.  Get your Xbox back.

I don't know if they do it anything like Nintendo, but when my Wii broke I had it back within a week  :dunno

shmokes

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Re: Gamecrazy 360 extended warranty
« Reply #11 on: May 16, 2008, 03:28:51 pm »
How long did MS extend the warranty?  Not indefinitely, is it?  BTW, for anybody looking to get a warranty on just about anything, including (maybe especially) things you purchase on Ebay, check out www.squaretrade.com.  Really good prices and apparently really good warranties.  I haven't ever used them . . . just read good things.
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Re: Gamecrazy 360 extended warranty
« Reply #12 on: May 16, 2008, 03:55:05 pm »
The "worst mistake of your life"????

Worst mistakes involve saying things like "I do," "I thought that was a woman," "my interest rate does what after twelve months," and "hey, hold my beer for a minute."

Forty bucks just buys a good lesson.
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ablizno

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Re: Gamecrazy 360 extended warranty
« Reply #13 on: May 17, 2008, 11:59:27 am »
Im not sure about Gamecrazy warranties. But i always buy one from best buy. Best buy will replace your system/mp3 player/ camera without many questions asked. I've upgraded my Mp3 player every 2 years for 6 years now. Just a few months before the warranty expires, i go in and tell them the battery doesn't hold a charge like it use to. Then they say "just go get a different mp3 player of the same price range since this one is no longer in production". Therefore it might have been a great idea to get the warranty

shmokes

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Re: Gamecrazy 360 extended warranty
« Reply #14 on: May 17, 2008, 08:50:47 pm »
Are you saying that Best Buy sells a 6+ year warranty?  Cos I know that your extended warranty period isn't starting over with each replacement.
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stephenp1983

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Re: Gamecrazy 360 extended warranty
« Reply #15 on: May 18, 2008, 09:39:35 am »
Also with Microsoft you do not get the console you send it back.  You will most likely get a refurbed one that someone else had previously sent in.  I think for the 360 the warranty is worth it.  I have had my elite for a year in august and never had an issue with it though, but I still have the warranty from best buy.  If something happens, I just go up there get a new one and I'll have the difference on what the console use to cost one a new warranty or something else.