I lived near the Santa Rosa (Rohnert Park) store for years and was always very disappointed with the place. They never have what you want and when they do have it, they are out of stock. I've had a couple good experiences out of maybe a hundred visits. If I really wanted something I would drive over an hour to go to Frys. Much better in my opinion.
maybe you're not really understanding the intent of a store like HSC? Like the other poster says, HSC served/serves a different market than Fry's does.
If a person wants complete appliances (computers) or major components (HDDs for instance) that are all relatively recent, then Frys is the place to go. If you're looking for low level parts like resistors, capacitors, connectors or a random 5v power supply and all of it for a reasonable cost, then HSC was the better choice. Yeah, Frys has
some components, but when a store charges $2 or $3 for something as ridiculously common as a basic 555, it's probably not the best place to shop for that kind of thing.
Regardless, Frys associates suck ass for the most part. Years ago, I got wind of the PS2 Linux dev kit put out by none other than Sony itself. When I was at Frys, I asked about the kit and the answer I got back was something along the lines of, "we don't carry illegal software," and, "we don't sell illegal warez so people can hack their PS2." WTF? Apparently, they're following a different dictionary as everyone else.
I like shopping at Frys but I don't really like their policy of checking receipts at the door and the knowledge of their sales staff is rather limited.