So I went tonight to check it out...
First, they tell me "$29? I don't know about that, but I'll check. That's probably a web-only special".
The kid goes in the back to get "one of them". I ask if they have several assuming I'll be able to choose between them. "No". OK Whatever.
I asked what "refurbish" means and they tell me that they are formerly broken units that are sent to to their in-house facility to be repaired. They are not working trade-ins which they sell in the store as "used".
The kid eventually comes out with a white shipping box sealed with packing tape. To their surprise it rings up at $29. I was like, OK, let's take a look at it. "You can't. Once it's opened it cannot be returned.".
So I passed on it. Broken once and fixed by their own techs, sight unseen, and no returns. Not for me.
The manager (I assume he was the manager because he was the adult) said "I don't blame you". I got the feeling they don't sell many like that but I don't really know.
The store was clean and well organized. No one was in it and they were pretty bored. They had a stack of GBAs in the display case that looked like they had been through a war (priced at $49.99 if you can believe it). They were friendly. I bought a PSP game while I was there (Puzzle Quest for $19.99) so I guess it worked out for them.
-pmc