Yes, unfortunately Radio Shack has forgotten their roots. If you aren't there to buy a cell-phone accessory or low end/overpriced stereo equipment you are out of luck. The majority of their employees treat the hobby/electrical component section like a toxic waste dump - they are afraid to go anywhere near it.
The reason for that is pretty lame. Radio Shack actually told (tells?) employees
not to sell the component section unless they really need to. The Rat Shack stores have a whole slew of training videos that focus almost entirely on commission and spiff (what they call a perk) sales. Components get you jack on commission and spiffs. The only training video they have related to component sells is to how to tell the difference between RJ-45, RCA, etc jacks. It's a crock.
Remember Primestar? Radio Shack sold both Primestar and DirectTV at the same time. DTV had no spiff, just straight commission. The Primestar had commission and something like a $50 or $100 spiff bonus. Radio Shack employees knew, years before the announcement, that Primestar was a failing technology yet Rat Shack forced it to be sold to the masses.
They do the same with their entertainment components. If you go to Fry's, CompUSA, Best Buy or any other decent store, it's almost impossible to buy a DVD without stereo output (or a two head VCR when I figured all this out). For most consumers, these are considered standard features. At the Shack, they're considered optional features. Seriously, having Stereo outputs is considered an optional feature. That's kind of like trying to sell a car without a stereo. Sure, it's considered an optional feature by some, but don't expect to sell a whole lot of them without it.
That $49.99 DVD player with mono audio there? You can get one with stereo at Best Buy for exactly the same price. Radio Shack doesn't expect to sell their low end crap. It's just a way to make the rest of their higher end crap look better.