Thanks for the response guys FYI if this happens to you Nintendo gives you 2 choices:
1. Give them you Credit card # and they will send you a new one that will take about 5 business days, when you receive the package you must send back the broken one in the same box the new one came in. They pay for shipping both ways and if for some reason they don't receive your broken one then they charge you Credit card.
2. You ship your controller in for repairs and they repair it and send it back to you repaired that could take 2 to 4 weeks.
I just took the controller back to Gamestop and got another one.
