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Author Topic: Trouble getting Wii online  (Read 7688 times)

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More Cowbell

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Trouble getting Wii online
« on: December 14, 2006, 11:14:54 am »
When I try to get my Wii to connect to our wireless internets I get an error. It finds our router just fine but when it tries the test connect it comes back with a 5 digit error code. I tried going online to the Nintendo support page but it really didn't help even though it was very detailed. Anyone else have the issue and resolve it? I really want to give our Mii's a chance to see the world.
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rumpelstiltzkin

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Re: Trouble getting Wii online
« Reply #1 on: December 14, 2006, 12:03:55 pm »
You could try portforwarding .com for help. If you have a couple of computers linked to your router then that could be the problem. If you have been online with xbox or ps2 with no problems then its probably something silly.    I dont have a wii so

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Re: Trouble getting Wii online
« Reply #2 on: December 14, 2006, 02:26:21 pm »
Are you using WPA?  Does your router allow b and g clients?

I know that the Wii officially supports g, but when I had my router only allow g clients, it would find the link but not connect to it. 

Also, if you are securing your network, double check your WPA key.

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Re: Trouble getting Wii online
« Reply #3 on: December 14, 2006, 02:31:03 pm »
The Wii is no different than a normal computer.

Like others have said, be sure you have your router set in mixed mode (b/g) and recheck your WPA key and be sure it is entered correctly (or at all) on your Wii.

The other thing you might try is to be sure you don't have MAC filtering on.  If you do, you should turn it off, have the Wii get an IP address via DHCP, then go on your router and check the DHCP tables.  Grab the MAC from the DHCP table, add with Wii's MAC to your filter, then reenable it.  I haven't found any other way to find out the MAC address of the Wii so far.

Hope this helps!
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Re: Trouble getting Wii online
« Reply #4 on: December 14, 2006, 02:37:35 pm »
The Wii is no different than a normal computer.

Like others have said, be sure you have your router set in mixed mode (b/g) and recheck your WPA key and be sure it is entered correctly (or at all) on your Wii.

The other thing you might try is to be sure you don't have MAC filtering on.  If you do, you should turn it off, have the Wii get an IP address via DHCP, then go on your router and check the DHCP tables.  Grab the MAC from the DHCP table, add with Wii's MAC to your filter, then reenable it.  I haven't found any other way to find out the MAC address of the Wii so far.

Hope this helps!

Good point about MAC addr.  Manufacturers should always make the hardware address easily available with a sticker or something. 

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Re: Trouble getting Wii online
« Reply #5 on: December 14, 2006, 02:44:10 pm »

Given that every box should have a unique MAC, that would be an onerous step in mass production.

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Re: Trouble getting Wii online
« Reply #6 on: December 14, 2006, 02:46:30 pm »
Just would be helpful for the user.

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Re: Trouble getting Wii online
« Reply #7 on: December 14, 2006, 02:49:24 pm »
you can find the wii mac address somewhere in the menus.

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Re: Trouble getting Wii online
« Reply #8 on: December 14, 2006, 02:52:06 pm »
I bet most users don't have MAC filtering on... hell, most people just plug their wireless router in, see that their computer found it, and go back to the couch.

I'm surprised it's not available in the GUI someplace.  It almost always is.

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Re: Trouble getting Wii online
« Reply #9 on: December 14, 2006, 05:53:40 pm »
Are you using WPA?  Does your router allow b and g clients?

I know that the Wii officially supports g, but when I had my router only allow g clients, it would find the link but not connect to it. 

This one hits home. I have g and I'm pretty sure it is set to just allow g clients. It also sounds like the problem I am having so I will get that changed tonight and post back with rage when I screw up my innernet connection.  ;D
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Re: Trouble getting Wii online
« Reply #10 on: December 15, 2006, 10:56:14 pm »
I tried to set up my Wii to be G only, it didn't work.  Had to use Mixed Mode on the router, channel 11.  I would say more, but I'm tired.

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Re: Trouble getting Wii online
« Reply #11 on: December 19, 2006, 02:59:58 am »
I bet most users don't have MAC filtering on... hell, most people just plug their wireless router in, see that their computer found it, and go back to the couch.

I'm surprised it's not available in the GUI someplace.  It almost always is.

I was thinking the same thing. Personally I do use both Encryption and MAC filtering on my wireless network, so I did a little googling out of curiosity.

http://wiiportal.nintendo-europe.com/69.html

It is indeed in the menus:

Quote
   1. From the Wii Channel menu, select "Wii Settings" (the round button on the bottom-left of the screen with "Wii" on it).
   2. Select "Internet," then "Console Settings."
   3. The MAC address of the Wii console is displayed on the first line.

I have yet to pick up a console yet, so I have no way of verifying.
Thought it might save someone else a little time if I posted the info here.
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Re: Trouble getting Wii online
« Reply #12 on: December 19, 2006, 02:18:51 pm »
hell, most people just plug their wireless router in, see that their computer found it, and go back to the couch.

They used to be able to do this. For the last year, almost every router sold now has security on by default. People need to go through the setup software to get their computer to work with their router.

A few years back, I could detect open access points nearly everywhere. It's much more difficult now.

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Re: Trouble getting Wii online
« Reply #13 on: December 19, 2006, 02:24:00 pm »

Ah... I haven't set up a new wireless router in a couple of years.  Of course, now, the burden of tech support must be much much higher than it was before.

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Re: Trouble getting Wii online
« Reply #14 on: December 19, 2006, 03:09:46 pm »
I had problems getting mine online too... with the same issues (finding and 'conecting' but failing on the internet test)... but I was also having troubles with my wireless I think?  I think it finally failed.

Before, I had a wireless B... I could easily connect my ds wirelessly, but not the wii.  I took ALL of the encryption out (mac filters, wep, etc... back to defaults) and NOTHING.  Now I've got a .11g and it works flawlessly throughout.

nintendo wifi support lists 'supported' routers and instructions on what they did to make it work (wep vs no wep).  I tried all of that and nothing.  I replaced my router (it was old... 6 yr old linksys) and was giving me issues... it was either that... or go wired througout my house (computer, printers, EVERYTHING... would have sucked) but the wired wii adapter dosen't come out until january sometime.  couldn't wait that long.

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Re: Trouble getting Wii online
« Reply #15 on: December 20, 2006, 08:18:01 am »
Sounds like it's broken. You should just send it to me. I'll get it working for you. It'll only you a Wii.


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Re: Trouble getting Wii online
« Reply #16 on: December 28, 2006, 12:49:41 pm »
I finally got online with the Wii. I had to shut down all of my security on my router though so I can't say that I'm thrilled with that. So far I have not done anything online worthwhile and I'm wondering if I should bother. I don't plan on downloading any games since I can emulate all of those games on my arcade cab already. The Mii thing is fun but I haven't traded any info with anyone yet so I have no Mii's on parade. I can get the weather by sticking my head outside or walking 5 more feet to my computer. What else does being online offer besides firmware updates?
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Re: Trouble getting Wii online
« Reply #17 on: December 28, 2006, 01:21:01 pm »

Global thermonuclear pornography.

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Re: Trouble getting Wii online
« Reply #18 on: December 28, 2006, 01:55:43 pm »
What else does being online offer besides firmware updates?

Well I'm sure that sooner or later we'll actually see some games that take advantage of online capabilities.

Plus it's probably only a matter of time before someone more ambitious than myself starts building flash-based games on the web that take advantage of the Wii... if it's not being done already.

If you've got some technical prowess, you can put anything you want online and be able to reach it from your couch (if that appeals to you).


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Re: Trouble getting Wii online
« Reply #19 on: December 28, 2006, 02:35:01 pm »
I finally got online with the Wii. I had to shut down all of my security on my router though so I can't say that I'm thrilled with that.

I had to do the same thing initially.  After upgrading the firmware on my router I was able to turn encryption back on and it works fine.

I'm still pretty annoyed it didn't just work out of the box like every other Wifi console and device I've hooked up before.

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Re: Trouble getting Wii online
« Reply #20 on: December 28, 2006, 04:26:13 pm »
I finally got online with the Wii. I had to shut down all of my security on my router though so I can't say that I'm thrilled with that.

I had to do the same thing initially.  After upgrading the firmware on my router I was able to turn encryption back on and it works fine.

I'm still pretty annoyed it didn't just work out of the box like every other Wifi console and device I've hooked up before.

Ooh! I'll have to try turning the encryption back on. Thanks for the pointer. Maybe I can leave it running after all.
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Re: Trouble getting Wii online
« Reply #21 on: December 28, 2006, 04:31:30 pm »

At the very least make sure you change your SSID to something only you would know and stop broadcasting it.  That's nearly as good as encryption for most residential purposes.

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Re: Trouble getting Wii online
« Reply #22 on: December 28, 2006, 11:00:09 pm »
My wireless is encrypted and I was still able to get a good enough signal from one of my neighbors to get online. I'm not even going to bother with entering our encryption key.
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Re: Trouble getting Wii online
« Reply #23 on: December 29, 2006, 01:51:26 am »
I got my Wii online with an encryption key with absolutely no problems.  In fact it was easier then I was expecting.

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Re: Trouble getting Wii online
« Reply #24 on: December 29, 2006, 11:41:00 am »
My wireless is encrypted and I was still able to get a good enough signal from one of my neighbors to get online. I'm not even going to bother with entering our encryption key.

Dangerous.  If I noticed someone on my network I'd probably make them quite sorry.

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Re: Trouble getting Wii online
« Reply #25 on: December 29, 2006, 03:04:36 pm »
I couldn't connet to the Shop Channel until I read a post suggesting that I set my wireless router's channel to 1 or 11. Once I changed it from "Auto" to "Channel 1" I was able to connect and download faster.

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Re: Trouble getting Wii online
« Reply #26 on: December 31, 2006, 03:56:59 am »
I'll have to try changing the channel.

I've been having trouble as well and I wanted to add that wifi apparently doesn't like glass.  My wii was in the floor and while the internet access was a little slow, it worked.  Now that it is on a glass shelf it seems to hang a lot.  I think it might be related. 

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Re: Trouble getting Wii online
« Reply #27 on: December 31, 2006, 09:17:25 am »

At the very least make sure you change your SSID to something only you would know and stop broadcasting it.  That's nearly as good as encryption for most residential purposes.

That's bad advice.  Not broadcasting the SSID provides no real protection.  All you have to do is sniff a few packets, and you'll get the SSID, despite turning off the broadcast packets.

For a home user, I'd say turn on WPA-PSK if your hardware can support it and use a decent key.  Turning off the SSID broadcast buys you very little, and MAC filtering only stops the casual user.  WEP is pretty much useless too, but if it's your only option, I'd turn it on and save my pennies for some newer hardware.

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Re: Trouble getting Wii online
« Reply #28 on: December 31, 2006, 05:01:57 pm »
Switching the channel on the router made all the difference in the world.  For whatever reason, channel 6 (default for most routers) doesn't travel well.  So thanks guys.

I don't think any encryption on a wireless network is necessary, unless you live in the city.  If you have any kind of a yard at all the sheer distance from house to house takes away the ability for anyone but maybe your next door neighboors to acess it and you can walk right next door and tell them to stop if they do.  ;)

Remember your wired network is a seperate thing, it can still have as much protection as you want but your local wireless network.... ehh if you don't notice the kids in a van parked outside your house with a laptop and a pringles can it's pretty much your own fault anyway.  ;)

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Re: Trouble getting Wii online
« Reply #29 on: December 31, 2006, 08:58:56 pm »
I don't think any encryption on a wireless network is necessary, unless you live in the city.  If you have any kind of a yard at all the sheer distance from house to house takes away the ability for anyone but maybe your next door neighboors to acess it and you can walk right next door and tell them to stop if they do.  ;)

Remember your wired network is a seperate thing, it can still have as much protection as you want but your local wireless network.... ehh if you don't notice the kids in a van parked outside your house with a laptop and a pringles can it's pretty much your own fault anyway.  ;)
You might be surprised at how far a wireless signal can bleed out, or how well high-gain antennas work.  Either way, it's such a trivial thing to enable that it's worth it.  It's kind of like locking your door at night.

Personally, even if I had no data that I thought was worth protecting, I'd still enable the encryption, if only for the authentication and not the encryption itself.  I'd rather not have someone come along and download kiddie porn or something using my wireless connection.

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Re: Trouble getting Wii online
« Reply #30 on: December 31, 2006, 10:23:39 pm »
That's bad advice.  Not broadcasting the SSID provides no real protection.  All you have to do is sniff a few packets, and you'll get the SSID, despite turning off the broadcast packets.

I said for residential purposes.  Very few people in a residential area have either the interest or the ability to drive around with a wireless packet sniffer.  Fewer people would fail to notice someone parked outside their house for hours on end and someone with decent maintenance of their network would notice in their firewall logs eventually if a neighbor was leeching.

It's not bad advice, it's 95% better than what most average users do.  They take it out of the box, plug it in, if their device finds it they are happy and never give a second thought to the unencrypted default SSID and admin password wireless router they just put online.

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Re: Trouble getting Wii online
« Reply #31 on: December 31, 2006, 11:47:07 pm »
That's bad advice.  Not broadcasting the SSID provides no real protection.  All you have to do is sniff a few packets, and you'll get the SSID, despite turning off the broadcast packets.

I said for residential purposes.  Very few people in a residential area have either the interest or the ability to drive around with a wireless packet sniffer.  Fewer people would fail to notice someone parked outside their house for hours on end and someone with decent maintenance of their network would notice in their firewall logs eventually if a neighbor was leeching.

It's not bad advice, it's 95% better than what most average users do.  They take it out of the box, plug it in, if their device finds it they are happy and never give a second thought to the unencrypted default SSID and admin password wireless router they just put online.

Anybody who is naive enough to take your bad advice on this subject will probably not be checking their firewall logs.  Just changing the SSID and setting it to not broadcast buys you nothing.  Simple as that.  Your network is still open.  Your packets are still in the clear.  You have no way to authenticate who/what is connecting to your network.  Even if the vast majority of bad guys won't be targeting the residential areas, the one who does (and it only takes one!) will be able to connect up in seconds and do what they want.  They won't need to sit outside the house for hours.  The damage can be done immediately, if your advice is followed.

Besides, if someone's going to take the 2 minutes to turn off the SSID broadcast, why not take the extra 10 seconds to turn on the encryption?

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Re: Trouble getting Wii online
« Reply #32 on: January 01, 2007, 04:49:00 am »
That's bad advice.  Not broadcasting the SSID provides no real protection.  All you have to do is sniff a few packets, and you'll get the SSID, despite turning off the broadcast packets.

I said for residential purposes.  Very few people in a residential area have either the interest or the ability to drive around with a wireless packet sniffer.  Fewer people would fail to notice someone parked outside their house for hours on end and someone with decent maintenance of their network would notice in their firewall logs eventually if a neighbor was leeching.

It's not bad advice, it's 95% better than what most average users do.  They take it out of the box, plug it in, if their device finds it they are happy and never give a second thought to the unencrypted default SSID and admin password wireless router they just put online.

Anybody who is naive enough to take your bad advice on this subject will probably not be checking their firewall logs.  Just changing the SSID and setting it to not broadcast buys you nothing.  Simple as that.  Your network is still open.  Your packets are still in the clear.  You have no way to authenticate who/what is connecting to your network.  Even if the vast majority of bad guys won't be targeting the residential areas, the one who does (and it only takes one!) will be able to connect up in seconds and do what they want.  They won't need to sit outside the house for hours.  The damage can be done immediately, if your advice is followed.

Besides, if someone's going to take the 2 minutes to turn off the SSID broadcast, why not take the extra 10 seconds to turn on the encryption?

Because the wii doesn't always work with the encryption on...... nuff said, end of story, thanks for playing. 

I don't think I'm alone here by saying that pretty much the only thing I use my wireless connection for is my wii.  All of my other devices are hard-wired to my network.  The only reason my wii isn't is because the usb adaptors cost around 30-40 bucks and I just bought a wireless router instead, saved myself a couple of bucks and have given myself the ability to add other wireless devices later on. 

Looking at your advice I am reminded of the phrase:

"Just because you are paranoid doesn't mean they aren't out to get you."

That is very true, but by being paranoid all the time you are simply wasting away your life by looking over your shoulder.  The thing is if "they" want to "get you" they will and there is nothing you can do about it so sometimes it's best just to weigh in the cost/benefit of the task at hand.  In this case I can't see a person going around trying to find a router that'll work with the wii with encryption enabled considering encryption is rather useless and in most cases nobody is gonna be sniffing around your network anyway. 

I don't know if you've ever been "war driving" before, but it does indeed take quite a while.  Yes once you've found the signal it is pretty easy to connect, but you have to find  the signal.  In theory wifi can transmit around 3 miles, in practice however it transmits only a few yards.  Even if you have a very hi-gain recieving antenna you still have to transmit, and since the host router doesn't have a fancy antenna hooked to it, even with your boosted transmission signal a reliable, stable connection is often sketchy at best.  So taking that into account, just to connect and say visit a site would take 5-10 minutes once a proper direction is locked in and on top of that at least 30-40 min of some guy screwing around with a directional antenna while the driver cruises around at a cool 5 -10 mph.  Trust me, if somebody is trying to snarf access in your hood, somebody will notice. 

And remember the user doesn't have to be aware of firewall logs and such, just the person that works on their pc does.  If someone is constantly stealing your access then your local tech head will investigate and find the cause, likewise if somebody does something illegal on your network. 

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Re: Trouble getting Wii online
« Reply #33 on: January 01, 2007, 08:27:36 am »
I don't think I'm alone here by saying that pretty much the only thing I use my wireless connection for is my wii.  All of my other devices are hard-wired to my network.  The only reason my wii isn't is because the usb adaptors cost around 30-40 bucks and I just bought a wireless router instead, saved myself a couple of bucks and have given myself the ability to add other wireless devices later on. 
That does not matter, unless you have taken the time to segregate the wireless side of your network from the wired side.  Most home networks are not segregated in this fashion.  On the typical Netgear/Linksys/D-Link configuration, a host connected to your wireless side is treated the same as a host connected to your wired side.  It's like putting a network jack down the street from your house.

As for the Wii not working with the encryption, I would venture that turning off the SSID broadcast has more of an impact than the encryption itself.  I have a couple of devices, particularly a wireless-capable NAS device, that play nice with the encryption on and the SSID on, but do not play nice once you turn the SSID broadcast off.  I've run into that on a few devices, both in home and professional settings.

Turning on the encryption is not paranoia - it's just a solid security practice.  It's like locking your doors at night, or taking your keys with you when you get out of your car.  Just turning off the SSID broadcast is like putting away your welcome mat in hopes that people won't find your unlocked front door.

Anyway, that's all I'm going to say on the matter.  If you want to ignore my free advice, by all means, have a blast. 

ChadTower

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Re: Trouble getting Wii online
« Reply #34 on: January 01, 2007, 12:33:45 pm »

Relax a little there, unclench and smile.

I never said to not use encryption.  The problem is that most people out there have no idea how it works, how to set it up, or how to debug if it something goes wrong with it.  Sometimes, simplifying and exposing a small risk for the sake of actually getting it to work is the way to go.  Most people out there are completely unaware of how a computer network functions and just don't care so long as their crap talks to their other crap.  So, given a situation where you have a device that doesn't play well with encryption, and a majority of users that won't be able to make it work, simplifying the install is a reasonable risk for the average user.

Now, in Howard's case, the better thing to do is not to put up an unencrypted wireless door into his network, it's to put his wireless router in his network's DMZ if he can't get the Wii to work with the encryption.  That requires an even deeper understanding of the concepts involved, though, which again most people (don't know what Howard's knowledge is) don't have.

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Re: Trouble getting Wii online
« Reply #35 on: January 01, 2007, 04:48:41 pm »
I have SSID turned off and encryption turned on, and had no problems.  I'm guessing most people can solve their problems simply by updating the firmware on their router.

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Re: Trouble getting Wii online
« Reply #36 on: January 01, 2007, 05:05:51 pm »
I have SSID turned off and encryption turned on, and had no problems.  I'm guessing most people can solve their problems simply by updating the firmware on their router.

That's what I'm gonna try. I would prefer to have some encryption just in case, but being in a residential neighborhood, I'm not overly concerned. <famous last words>
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Re: Trouble getting Wii online
« Reply #37 on: January 02, 2007, 04:39:59 am »
I don't think I'm alone here by saying that pretty much the only thing I use my wireless connection for is my wii.  All of my other devices are hard-wired to my network.  The only reason my wii isn't is because the usb adaptors cost around 30-40 bucks and I just bought a wireless router instead, saved myself a couple of bucks and have given myself the ability to add other wireless devices later on. 
That does not matter, unless you have taken the time to segregate the wireless side of your network from the wired side.  Most home networks are not segregated in this fashion.  On the typical Netgear/Linksys/D-Link configuration, a host connected to your wireless side is treated the same as a host connected to your wired side.  It's like putting a network jack down the street from your house.


Of course (duh) but my point is there aren't going to be anyone connecting to your wap because you are in a residential area!!!!!

You seem to think that the average neighbor is:

a.  smart
b.  cheap, despiete their smartness, which could be used to get a good job to pay for their own frikkin access
c.  underhanded/evil enough to steal access from someone they know

Maybe where you live buddy, but not in my town. 


I have my wireless end set aside from the rest of the network as you are saying just because it was easy enough for me to do personally and it didn't interfere with my wii connection BUT it isn't necessary at all.  I am the resident "tech guy" in my area so not only do I know everyone who has internet access in the area, but I know their isp and what router they are sporting.  None of them even have a wireless router so I am pretty safe.  :)  You've got to remember, most people don't even have a router period.  We are all tech guys here but the average household has a single pc connected straight to the net (which is a horrible idea for real security concerns like people out on the net).

Now does everyone know about the internet access to those who live around them?  Of course not, but unless you are really anti social I'll bet you can pretty well tell if your wireless connection is a security threat based on who lives around you. 

Besides, if your house has aluminum siding your anyone near you has aluminum siding or any large metal object is nearby, your range is destroyed anyway.  How do I know?  We got my grandma a pc for christmas and I was going to let her share my access for a while until she decided on a isp.  She lives right next door and I can't even get a stable signal to her house with all my equipment because both houses have aluminum siding. 

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Re: Trouble getting Wii online
« Reply #38 on: January 02, 2007, 11:13:42 am »

Many broadband modems have built in routers now, especially the wireless ones that places like Verizon are giving out as part of their access plans.

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Re: Trouble getting Wii online
« Reply #39 on: January 02, 2007, 12:53:19 pm »
My DSL modem has a built-in router, but it's not very good at all. Its simplicity is both a blessing and a curse, I suppose. Most people would be best off taking the free broadband modem when you activate service and attaching their own wireless router behind it