lcd with a bad spot the size of a dime any ideas

[divemaster127]

hey guys I have a lcd tv 27 inch tv I just received 2 days ago it has a bad spot the size of a dime(right in the middle of the screen), this area is always bright white, so the led pixels are locked I have tried applying pressure with a rag & turning on the tv & i have run a software program to unlock the pixels. Neither has worked im open to ideas
thanks
dm

[ChadTower]

If you just bought it two days ago, return it.

[divemaster127]

im trying newegg does not want to take it back, & the manufacture wants me to ship it to them for repair or I have to pay for a upgrade model since I found out this model is no longer available.
dm

[ChadTower]

That's pretty much what happens when you order through a site like newegg.  Since you're going to want to have this for a while, ship it back to the manufacturer, or ask them if they have any local authorized repair shops.  Don't do anything to it yourself and void your warranty.

[FrizzleFried]

Tell Newegg to take their junk back or you will dispute the charges.  They will take it back.

PS: I love Newegg and use them all the time...but their dead pixel policy is just downright ludicrous...i'd NEVER purchase an LCD from them because of it.

[divemaster127]

After many emails they agreed to take it back i have to eat the shipping but thats part of mail order, I like newegg too,  this is the first time i have ever had a issue with them
dm